Trusted Agent profile · Greenwich
★★★★★
2,156 reviews across 2 platforms
1 Stratheden Parade, London, SE3 7SX, Greenwich, SE3 7SX
Dexters Blackheath's office in Greenwich, at 1 Stratheden Parade, is rated 4.4 out of 5 across 2,156 reviews on two platforms, including 321 Google reviews rated 4.9.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotGarziana Doronzo
Garziana Doronzo is the manager of a property I own in London.She responsive, proactive and knowledge about the property and is able to solve problems that occur.Apoorva Vyas
Dear Apoorva, Thank you for taking the time to leave a wonderful 5* Google review. Graziana will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have been working with Dexters Blackheath in getting our property in Charlton sold. They have provided an excellent service and we are so grateful to the team there. Olivia Navarro secured our sale with excellent buyers and really has been excellent. Their communication, transparency and service is excellent for sellers. I would highly recommend.
Dear Zoe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotZak was superb in keeping me informed…
Zak was superb in keeping me informed and selling my house in Muswell Hill amongst a difficult landscape. Well done to you and your team and I look forward to the next one.ThanksNick
Dear Nick, Thank you for your wonderful 5 star review. Zak will be thrilled to read your kind comments. We look forward to seeing you in one of our offices again. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmazing costumer service and excellent help with finding the right property from Tyron, lightly recommend
Dear Laura, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotAlistair Maclean - Hampton office
Alistair was very efficient - working hard to ensure that everything went to plan and everyone was kept informed. Always polite and a pleasure to work with.
Dear Anne, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been using Dexters for many years
I have been using Dexters, as a landlord for years now. Their service is second to none.
4/5
TrustpilotDexters - Dartmouth Park
I was in contact with Izzi and Sam the most and they were very helpful and professional. Sam helped me to chase the solicitor and it was a pleasure to be her client. She was always ready to assist.Deducting one star as I was referred to Leadenhall Law Group by Dexters and I went with their recommendation. The Exchange and Completion were completed on time however, my solicitor never replied to my emails, sometimes that would be for two weeks - even when I asked a question that was vital to my case (like what other information I needed to provide or what would be our time frame). At the end of the case, LLG overcharged me, they even double-charged some items on the bill, and when I raised that with them, they arrogantly told me I did not understand the bill, only to then admit they made a mistake and amended the bill (they overcharged me by approx. 700 GBP, quite a substantial overcharge on a bill of around 2500 GBP).
5/5
TrustpilotDanny was very helpful and gave great…
Danny was very helpful and gave great advice
Dear Karen, Thank you for taking the time to leave a lovely review regarding Danny. Kind regards, Asma
5/5
TrustpilotOutstanding rental property management
Dexters has been managing our rental property in Kew, Richmond for a couple of years and we are extremely satisfied. The entire team, especially the property management staff, has been professional, responsive, and a pleasure to work with. Marco Correia, in particular, has been outstanding. I highly recommend them as the go-to estate agents for renting a property.
Dear Atossa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotDexters were a joy to work with.
Dexters were a joy to work with. They were instrumental in organising the sale in a complex and long chain. Aidan was so helpful in finding our property and Esta looked after us and kept everything on-track going above and beyond for us.
Dear Steve, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWe have been using Dexters in Richmond…
We have been using Dexters in Richmond for lettings for a number of years, they have great staff who will go out of their way to help with any circumstances, thank you Cadi, Chanel, Alex & Alex for all your help and all the rest of the staff involved. Would highly recommend.
Dear Gill, Having read your review, we would like thank you for your feedback about our Richmond Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotYearly inspection.
I was visited by Donalina Gargrupe for my yearly inspection. I found her professional and friendly and she took note of some small outstanding issues. She gave me an update two days later and assured me that everything is being dealt with. I’m very impressed by her promptness and for keeping me abreast of the small repairs that need to be done. An excellent agent.
Dear Sharon, Thank you for taking the time to leave a wonderful 5* review. Donalina will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotFast and helpful responses
Fast and helpful responses - Neil Plit has been excellent in helping us
Dear Anthony, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotOlivier has been very helpful in…
Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.
Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNabeel in Dexters is an excellent…
Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotNightmare
Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.
Dear Sal,I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks Kiera!
Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.
Dear Hannah, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service
Natasha and the team have been brilliant. A professional, proactive, hassle free service is what I was looking for, living abroad. Dexters has more than met my expectations.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWell done, Dexters
I have been a property professional for over 40 years. I don't suffer fools for long, so it says a lot about Dexters' lettings agency and management teams that I've stayed with them for about six years. Anthony Grundy of Dexters has just successfully negotiated a slightly tricky renewal for us, striking the right balance between our wish for an affordable rent for our long-term tenant, whilst not having the mickey taken entirely, in what are challenging economic times for renters. Thanks, Anthony. Well done. DL, Chief Executive
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExperience made particularly good by…
Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.
Dear Duncan, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
5/5
GoogleEfficient, pleasant and professional service from the lettings team once again!
Dear Mandy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
5/5
TrustpilotLedi Peka amazing property manager!
I am very happy by Ledi Peka service. She is very professional, friendly and helpful! I recommend Ledi Peka and Dexters team!Best wishes and Merry Christmas!Khrystyna
Dear Христина, Thank you for your kind comments regarding Ledi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika is always very attentive
Monika is always very attentive, thorough, professional and friendly.
Dear Sharon, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotHappy to have Dexters manage our properties
We have had Dexters manage 2 apartments in Isleworth for some years and have always found them to be very professional and helpful. We have had a number of different Dexters’ employees deal with our various problems and day to day matters and have been pleased with every one of them. We are just now renewing the agreement on one of the properties and Grace Solan, who is assisting us in this, has been exemplary. Very happy to deal with Dexters.
Dear CM, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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