Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil · 13 December 2021
Agent replied · 27 December 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Liz · 27 November 2023
Agent replied · 27 December 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 27 December 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTal has been attentive since my first enquiry. Tal is a good listener, efficient, and knowledgeable and has uplifting energy. I can see that the Blackheath team is working so well together! They communicate so well with each other, I never had to explain when I called. I feel confident to work with this agency on my purchase.
Lisa · 24 October 2023
Agent replied · 23 October 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAngie at Dexters
Great experience as a tenant. Easy move especially with all the admin required. All the areas, within the property, that needed looking into have all been carried out fast and efficiently; Thank you Angie, the property manager N10 London.
Richard · 24 October 2024
Agent replied · 27 December 2024
Dear Richard, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 27 December 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThe best letting experience
Joe and his team at Dexters, Hackney arranged for our apartment to be marketed and let this month. It was an unexpectedly relaxed experience because Joe and the team were onto every detail to make it as easy and effortless for us as possible. A skilled, knowledgeable and very professional approach. Thank you.
Ian · 9 February 2024
Agent replied · 27 December 2024
Dear Ian, Thank you for taking the time to leave a lovely review regarding Joe and the team in Hackney. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAlicia and Louis have been excellent in helping me to let out my property. Thank you!
Aman · 11 September 2026
Agent replied · 11 October 2026
Dear Aman, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotMany thanks to Sonia De Abreu and her…
Many thanks to Sonia De Abreu and her team members in Dexters/Kingston for their swift efforts in securing us a Tenancy Agreement at the asking rent within days after instruction. They are also very helpful and responsive in arranging the pre-tenancy work to be carried out in our flat and this saves us lots of time and troubles. Sonia's leadership and her professionalism are very much appreciated. Will surely recommend Dexters to other landlords in Kingston.Connie Tam
Connie · 27 September 2021
Agent replied · 27 December 2024
Dear Connie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 28 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI have two apartments under the full management of Peter James（Lee Office）. That has been nearly 3 years, and I am very satisfied with their rental services. They are very professional, from screening suitable tenants to handling various bills and rents, arranging maintenance and annual inspections, even dealing with emergency situations. They are very decent and timely, and easy to communicate.so I definitely recommend their property leasing management services.PositiveProfessionalism
Richard · 24 October 2022
Agent replied · 23 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie · 9 August 2023
Agent replied · 27 December 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
AM · 24 October 2023
Agent replied · 27 December 2024
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher · 15 February 2024
Agent replied · 27 December 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOur experience of using Peter James for our house sale has been fantastic. Right from the beginning the advice that was given by Maria was spot-on. During the sale, Tal worked tirelessly with solicitors and other vendors on our behalf to get the sale over the line. We would highly recommend Peter James Estates Blackheath to anyone.
Nick · 24 October 2023
Agent replied · 23 October 2024
Dear Nick, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
Laura · 16 March 2026
★★★★★ 5/5
TrustpilotGreat experience with Dexters Clapham South - Alfie
We had a great experience with Dexters Clapham South. Alfie really went above and beyond to help us find our perfect flat to rent. I’ve had some bad experiences with other agencies in the past but Alfie was attentive, really listened to and remembered our needs and requirements. We were able to secure our new flat within 24 hours of viewing the place and were guided through every step of the tenancy agreement process.
Vicki · 2 March 2022
Agent replied · 27 December 2024
Dear Vicki, Thank you for your review, and mentioning your experience with Alfie in our Clapham South office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe rented our flat through Dexters…
We rented our flat through Dexters Estate Agents. We stayed for a year in this flat we rented. When we had a problem, the company returned immediately and the problems were solved. We didn't have any problems leaving the house either. Everything was professional. Many thanks to Matteo, Graziana, Ervin and Angelo from the Dexter Muswell Hill Office. Our London experience was nice with them.Yavuz & Özge Çobanoğlu
Yavuz · 9 November 2022
Agent replied · 27 December 2024
Dear Yavuz, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Muswell Hill office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
Trustpilot**DEXTERS RICHMOND PROPERTY MANAGEMENT…
**DEXTERS RICHMOND PROPERTY MANAGEMENT, 30 YEARS AS LANDLORDS, NEVER EXPERIENCED ANYTHING LIKE THIS**
Adil · 17 September 2026
Agent replied · 24 September 2026
Dear Adil, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleWe had a great experience buying a house in Charlton through Dexter's. Haydon was very professional throughout the process. He always kept us well informed and was really proactive in looking for a house for us that met our specific needs and smoothing the process to completion.
Evan · 5 August 2025
★★★★★ 5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
Niall · 17 March 2026
★★★★★ 5/5
GoogleFantastic and friendly service from Alicia Ireson Manager of Blackheath Office
1 Stratheden Road London | SE3 7SX I highly recommend this Lady. Alicia is very friendly and professional, she helped us find and managing our wonderful new flat. We were extremely happy with the service provided from start to finish by Alicia. Thanks 😊 …
Ellie · 24 October 2023
Agent replied · 23 October 2024
Dear Ellie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you to Tal Aulak and her team for the excellent service we received selling our house. We found every team member to be efficient, courteous, compassionate and respectful. Tal was always willing to make the extra phone call on our behalf, and we appreciated her knowledge and passion to get the job done. Highly recommend.
Charlotte · 24 October 2023
Agent replied · 23 October 2024
Dear Charlotte, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tal. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe dealt with Zen from the Battersea…
We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!
Olivia · 11 November 2021
Agent replied · 27 December 2024
Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
