Dexters Blackheath Greenwich reviews

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Google

There is no limit to the steps that Maria and Demi will take to get you to completion, from assisting with enquiries to the delivery of the contract. Ours was not a straightforward sale and purchase and there were a few twists and unexpected turns along the way. However, with Peter James by our side, the matter kept moving forward and we completed. I do not believe that we would have done it without them. Thanks again, Maria, Demi and staff, we really appreciated all your efforts. Virginia and TimPositiveResponsiveness, Quality, Professionalism, Value

Virginia · 24 October 2022

★★★★★ 5/5

Google

Our experience with Peter James was outstanding, from booking an initial viewing through to completing our purchase we received great service throughout as well as fast and clear communication at all times. We encountered a few problems with our solicitors however Demi, Maria & Ellie supported us along the way and as first time buyers we couldn’t have asked for a better team to deal with. I would 100% recommend Peter James and will definitely use their services for buying and selling in the future. If I could give more than 5 stars I would!

Zara · 24 October 2022

★★★★★ 5/5

Google

The team at Peter James have been remarkable at every step of the process. I have worked with both Maria and her sales team and Mark and his rental team. The experience and professionalism of Maria's team is always matched by Mark and his rental team, with brilliant back up from Mary Anne and co on their Property management guys. Mark is always responsive easy to contact and most importantly deals with issues swiftly. i thoroughly recommend all these guys. Good luck with your search - but you wont go wrong with the guys at Peter James - Bravo 5 star service !!!PositiveResponsiveness, Quality, Professionalism, Value

Aseem · 24 October 2022

★★★★★ 3/5

Trustpilot

Lots of issues when moving in, helpful getting these sorted

I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.

Alexander · 25 May 2026

★★★★★ 5/5

Google

Jacob and Aaron have been fantastic throughout the enter process with Dexter’s. Jacob showed us around the property that we are now moving into soon, was super helpful and answered all of our questions. Aaron has been amazing with pulling together all the documents. Thank you both for everything!

Anna · 25 October 2024

★★★★★ 5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

★★★★★ 5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

★★★★★ 5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years

Jacob · 20 March 2026

★★★★★ 5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️

Caroline · 30 September 2022

★★★★★ 1/5

Trustpilot

Poor service, very disorganised and poor communication

Dexters Clapham - Poor service, very disorganised and poor communication. My housemates and I were coming to the end of our tenancy and had booked a moving van to move our belongings out of the flat. The afternoon that the moving van arrived, we came home only to discover that a member of dexters locked the other deadbolt of the door to our flat of which we didn’t have a key (we never received the key and attempted to contact them several times prior regarding this but they didn’t respond so we did not have the additional key for the other deadbolt lock during the duration of our tenancy). A member of the team had entered our flat to show a prospective tenant the flat and that’s when they locked the deadbolt lock. Naturally we attempted to make contact with a member at the office so they could unlock it for us. According to the website and their office, Clapham Dexters closes for the day at 20:00. We tried several times to contact them with no luck and we even tried to go to their office to seek help but there was no one there!!!! It was around 17:30-18:00 when we got home to find the deadbolt locked this so to discover that there was no one in the office during the indicated office hours when we tried to seek help... We were very upset!After multiple attempts, we finally got in touch with someone who said that they could get someone to come and unlock our flat door in 2 HOURS. At this point, the moving van had already arrived and we were getting charged by the hour while we were waiting for someone from dexters to unlock our door. We did indeed end up waiting 2 hours. The dexters representative we finally got a hold of on the phone told us that we’d be able to get compensation for time we were charged for the moving van while we waited for dexters to sort the problem, but when we reached out about this, they ignored us completely and it took us reaching out to several people and sending several emails before someone replied to our query, which was a week + later. When someone finally responded, they refused to take any responsibility, let alone arrange compensation for their error. Our biggest issue was not that the deadbolt was locked but it was the fact that there was no one in the office during the hours of business it should be open according to the website/office so that someone could assist us and sort out the problem that THEY caused!!!!! It is also appalling that it took 2+ hours for them to sort out the problem thus costing us money out of our own pockets!!!!!!!! Special shout out to Dunica Sinclair who used the cop out excuse that the person who locked the door was a “trainee”. This isn’t an excuse as to why it took someone 2+ hours to come and help us. Perhaps she needs to ensure that she trains her team properly and that she ensures that she has staff working at the office during all business hours of each day as indicated. Your customer service skills needs some work. You too Edward Jenner - you took DAYS to reply to our queries but you would happily send us emails telling us you’ve arranged for someone to view the flat as our tenancy comes to an end. Also, there was a change of date to our end of tenancy which we confirmed with our landlord weeks prior to end of tenancy. We sent this information to dexters, but it took multiple emails from us to them regarding this and weeks for them to amend the date. They ignored the communication from us but kept sending us emails without the date amended. They can’t even organise the process of the end of tenancy properly! We also had to constantly make contact post end of tenancy so we could get our deposit back… it took another whole month before they released this to us. If we didn’t make contact on multiple occasions, we probably still wouldn’t have our deposit back. They’re quick to take your money but treat you like trash when you’re leaving. I know of several other people who had a similar experience with this real estate agency. Never will I deal with Dexters again! Proceed with caution…

Germaine · 24 September 2022

★★★★★ 5/5

Trustpilot

Positive and professional experience

In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.

Millie · 7 August 2023

★★★★★ 5/5

Trustpilot

Dexters in Kingston, best letting agent!

Been with Dexters in Kingston Upon Thames for over 6 years now and can't say nothing less good. They are an amazing team overall, always ready to help when needed. They actually care for their tenants. Special shout out to Lucy Curtis, who takes the "dealing with the letting agency" to a whole different level, with a very personal and caring touch.Thank you Dexters Kingston for having us for this 6.5 years!

Marta · 12 June 2023

★★★★★ 5/5

Trustpilot

Excellent Performance

We’ve been in the same company since we’ve started letting our property in Wapping. Natasha Bedenik has been consistent with her communications with us and the overall condition of the flat. She truly cares about her work and the satisfaction of both parties. We never had an issue with Natasha and we thank her for her excellent performance in managing our property since 2015. Allan & Laurent.

Ivan · 23 October 2023

★★★★★ 5/5

Trustpilot

Fantastic service - E8 Hackney Office

Fantastic service! Always so responsive and friendly. They did some fantastic negotiation on my behalf. Head and shoulder above any other estate agents I’ve ever come across. Everyone was excellent but special thanks to Sami and Will, the practice manager, who worked tirelessly on my behalf and were always ready with great advice for a tricky transaction.

Marsha · 23 May 2024

★★★★★ 5/5

Trustpilot

While we couldn’t quite find the…

While we couldn’t quite find the perfect match, Katie from Dexters in Chiswick was incredibly helpful during our property search. In fact, we think she might just be the best agent in the world! Her dedication and support were invaluable throughout the process. If you’re on the hunt for a property and want an exceptional agent, Katie is the one to turn to

Emre · 21 January 2024

★★★★★ 5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola · 14 May 2026

★★★★★ 5/5

Trustpilot

Dexters Tooting are brilliant

We just sold our home with Dexters Tooting and they were incredible from start to finish. I was wary about estate agents generally but Dexters quashed all my doubts immediately. They offered us a very competitive valuation and a great rate and they were so quick to set up photos and organise viewings. The sales team were courteous and informative throughout when organising viewings - giving us plenty of notice and being very communicative. Big shout out to Margaux who managed our sale and Esta who progressed our sale with the solicitors - incredible communication and speed throughout the process. Dexters Tooting are giving estate agents a great name - would recommend in a heartbeat!

Peter · 16 August 2022

★★★★★ 5/5

Trustpilot

Myra Mettam has been my point of…

Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!

Jane · 28 October 2023

★★★★★ 5/5

Trustpilot

I purchased a property with Dexters…

I purchased a property with Dexters Westbourne Grove recently and the general experience was a nightmare for both myself and the agents. I worked with Charlie who was FANTASTIC - he actually managed to save the sale at one point through amazing negotiation skills. I feel like Charlie went above and beyond to get this deal through and he kept me up to date regularly even outside of office hours which I was extremely grateful for. When the time comes to sell this property I will be calling Charlie specifically to handle it :)

Georgina · 27 July 2022

★★★★★ 2/5

Trustpilot

Worst experience with the agency

Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.

Aigerim · 19 July 2022

★★★★★ 5/5

Trustpilot

Excellent service from Richmond branch

Dexters Richmond went above and beyond to assist us in the process of selling our flat. They provided great advice, found potential buyers quickly and were very active in the conveyancing process to ensure our sale got over the line. Would recommend their services for any property sale.

K · 5 October 2024

★★★★★ 5/5

Trustpilot

Petros was exemplary…

Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.

Nathan · 30 April 2024