Every review we hold for the Greenock office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleBit of a story about details, but given Neil Clerk are involved in transactions of significant value, details NEED to be right.
I'm looking for a house or flat in Gourock.
Arranged a viewing with ANOTHER estate agent Friday (I'm not local) but Neil Clerk advised they had no viewings until Saturday. Not their problem and really is fair enough. The Home Report was delayed ( a clerical error I believe) an important detail and delay. Requested Home Report booked a hotel to view ONLY to be told none available. Explained events and their part in that. "Do you want to view Tuesday ? There was no leeway or acceptance of their part, it was NOT entirely there's but, a lttle leeway or common sense would have seen a serious potential buyer included (for the vendor). None available. Hope I enjoy my hotel stay.
Vendors take note.
Paul · 15 January 2025
★★★★★ 1/5
GoogleAbsolute disgrace of a company,, phoned to complain regarding my neighbours garden as requires trees looked at which is the landlords responsibility and sheds falling down overgrown grass etc and was met with a highly unprofessional girl on the phone who not only got my name wrong twice but laughed at me on the phone,, absolute disgraceful how to treat someone,, avoid at all costs
Louise · 17 September 2025
★★★★★ 5/5
GoogleGreat local estate agents. Everything was arranged for us when selling our home and all details explained carefully.
Once our home report was completed we were on the market within 48 hours, which …
Alex · 14 April 2023
★★★★★ 5/5
FacebookExcellent service. Kerry is very helpful.
ياسر · 23 August 2024
★★★★★ 5/5
GoogleProfessional and fast estate agent service. Pictures and schedule were of a high standard and the staff were very accommodating and efficient.
Kirsty · 17 September 2025
★★★★★ 5/5
GoogleSuper efficient service regarding our flat sale. Very quick to visit for valuation and the sale process was thoroughly explained. The flat was quickly on the market and we accepted an offer within 10 days. We couldn't ask for better service.
Joss · 29 December 2024
★★★★★ 5/5
FacebookI’m here to recommend an expert trader Tricia D. Ramirez, she has really helped me made huge profit ($15k) from my capital Investment in just a few days. FACEBOOK :https://www.facebook.com/Triciadramirezhttps://t.me/triciadramirez
Alanna · 26 September 2023
★★★★★ 5/5
GoogleStaff took care of all our needs quickly and promptly, really nice people,and make you feel at ease
Alison · 29 March 2024
★★★★★ 4/5
GoogleCould not fault Derek highly recommend him explained everything.
Eileen · 14 April 2022
Agent replied · 6 July 2023
Thank you for your positive feedback. Our whole team were delighted that your home sold quickly.
★★★★★ 1/5
GoogleDont repair property and do not include heat in the flats accross the roax from the office
Marc · 29 March 2024
★★★★★ 5/5
GoogleStaff are first class
James · 30 September 2024
★★★★★ 5/5
GoogleVery professional and excellent customer service from start to finish. I received regular updates regarding viewers and notes of interest, I would use this company again without any hesitation.
Morag · 30 March 2023
★★★★★ 5/5
GoogleThey are wonderful, have a deep knowledge of real estate business in the area
Arowora · 29 March 2024
★★★★★ 4/5
GoogleAlways happy to be on the end of the phone to a tenant who needs help. They seem to always have time for me when I call or drop in. Quick response times in resolving complaints or issues
S · 7 July 2018
★★★★★ 1/5
GoogleThe staff are too lazy/incompetent to reply to simple enquiries. They have now been reported to the relevant authorities for advertising false landlord details as well.NegativeResponsiveness, Professionalism
Gordon · 23 October 2021
★★★★★ 5/5
GoogleGood local estate agent, bit could try and update listing on website as noticed some home sold on shop but not on website
Billy · 14 April 2022
★★★★★ 5/5
GoogleThe staff were very efficient. They were in constant contact with myself when my house was on the market. I would recommend them.
Sandra · 6 July 2021
★★★★★ 5/5
GoogleHouse purchase was dealt with by a
lovely lady named Kathleen, friendly, helpful and knew her stuff, can't recommend highly enough.
Rick · 6 July 2021
★★★★★ 5/5
GoogleI am selling a house
Arthur · 30 March 2023
★★★★★ 1/5
GoogleNever even replied to my inquiries. I guess they haven't the time for potential customersNegativeResponsiveness
Cristina · 23 October 2021
★★★★★ 5/5
GoogleWould recommend to others!
Roisin · 14 April 2022
★★★★★ 2/5
GoogleStandard of food is never really any good.
Mike · 6 July 2021
★★★★★ 5/5
GoogleGreat service. Staff are always very pleasant x
Jaclyn · 6 July 2021
★★★★★ 5/5
GoogleExcellent staff, well organised and fast and efficient company
Paul · 6 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.