Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Jackie from Aldreds Great Yarmouth as my estate agent, and I can’t recommend her enough! From the very first conversation, her service was outstanding. Jackie kept me updated at every step and made sure I'm satisfied with the purchase.
What really stood out to me was how helpful she was, answering all my questions, calls and addressing my concerns with patience and understanding, which was refreshing. I honestly felt like she was doing a better job than my solicitors! If you’re looking for someone who truly cares and wants to help Jackie is the one to call. She made the whole experience so much smoother, and I’m really grateful for her support.
Kind regards.
Philip and Dee R.
Philip · 7 May 2025
★★★★★ 5/5
GoogleWhat can I say .
Absolutely amazing service from day one we spoke with a young lady called Sienna and when we told her what we was looking for she found our house and with this she worked very fast and efficient to make sure we knew every step of the way what was happening from our offer being accepted to finally getting the keys to the front door .
Sienna was an asset for the estate agents at Aldreds she really out did herself and would recommend using Aldreds to sell and buy a property experts were it is needed no hassle and definitely no lies all to their word.
Thankyou for your wonderful service
Graeme · 26 April 2025
★★★★★ 5/5
GoogleA massive thank you to David and the Aldreds staff for ensuring my application and move was efficient, calm and easy to understand. This is the first time I've rented a property and I was a little nervous at first, but David's great communication ensured I was well informed and up to date at all times.
After being in my new place for 6 months now, communication is still well kept when required and I would highly recommend Aldreds Estate Agents. They are kind, courteous and make me feel like a valued customer. Thank you :)
Jenni · 26 March 2025
★★★★★ 5/5
GoogleAldred lettings have always been a delight and have made sure everything went very smoothly for me, making both renting and ending a tenancy to start a new one a very positive experience. I had viewed a property through Larkes at one point, which were very unhelpful and it was not a very professional interaction. There was no comparison when it came to Aldreds lettings. They have been so helpful and always made me feel that both the tenant and the landlords best interests were put first.
Melodie · 26 March 2025
★★★★★ 5/5
GoogleWe listed our house for sale with Chris at Aldreds who is professional, very helpful and easy to talk to. We also bought our new house through Aldreds and dealt with Sienna who has kept us up to date with progress, always happy to answer queries and very professional. We would highly recommend Aldreds both to buy through and to sell with. If Chris or Sienna were unavailable then the other staff would either be able to help or would arrange to call back with the answers.
Amanda · 26 March 2025
★★★★★ 5/5
GoogleMy early contacts with their team were all positive and they got the business because I thought theirs was the most realistic estimate and sales plan. Their charges were also very reasonable.
However, they really pulled out all the stops when we had to deal with a long chain to complete the sale. Jackie’s customer service was exemplary, as she dealt with my many phone calls with endless patience and chased up multiple estate agents and solicitors.
Heather · 26 March 2025
Agent replied · 24 October 2024
Thank you Heather for your kind words - much appreciated and pleased that you enjoyed the service we provided
★★★★★ 5/5
GoogleThank you to Michelle and the team, we rented a property in Carlton Colville for over a year, unfortunately had to move out of area due to childcare however the time spent in our home was wonderful and made a lot easier by having such great estate agents to help with our transition both in and out of the property
Emily · 26 March 2025
★★★★★ 5/5
GoogleAfter owning a Holiday Chalet at California Sands for over 3 decades, now is the time to reluctantly sell it. I am delighted
that I instructed Aldreds. All 3 people I dealt with were polite and courteous. In the latter stages of the sale I dealt exclusively with Jackie. It is always a bit of a minefield, as it is always the Purchasers and sellers dealing with each other. Jackie kept me fully informed every step of the way, and took a lot of the stresses out of a stressful situation. Thank you so much for your friendliness and professionalism. Best Wishes Jim
Jim · 26 March 2024
★★★★★ 5/5
GoogleIt was a protracted sale and purchase as we were in a chain of 6 and it felt like the wheels could fall off at any time. But Paul and residential office manager Jackie Reed kept us fully informed every step of the way, acted as intermediary on our behalf and pushed things along. I can't praise Jackie highly enough. The proof of the etsate agency pudding is in what happens after a buyer comes along. Our estate agent - Aldreds, was first class. Thank you.
Amanda · 31 May 2020
Agent replied · 31 May 2023
Dear Amanda,
Thank you very much for your kind review, Jackie works very hard on sales progression and takes great pride in getting people moved. We wish you both all the best in your new home. Kind regards, Paul Lambert
★★★★★ 5/5
GoogleI would like to say a big Thank You to Aldreds Estate agents ,Gt Yarmouth . They went above and beyond . The professionalism of this company is outstanding .Richard and Jackie were very passionate about delivering the service needed in a traumatic sale process . Thank you
Hazel · 26 March 2025
★★★★★ 5/5
GoogleI would highly recommend David and the entire team at Aldreds, Great Yarmouth. They are thorough, experienced, knowledgeable, and always keen to problem solve. The team is easily contactable, which is helpful in a property market that is …
Ben · 26 June 2025
★★★★★ 2/5
GoogleI don't usually leave negative reviews, but I've never had a bad experience before like this. Especially with an estate agency.
Myself and my husband were looking around for rental properties, and enquired about one that was being advertised by Aldred's. I was called back by a rather rude woman who became annoyed with me upon telling her that a viewing 2 hours from the initial phone call was too short notice, as I don't drive and my husband was at work.
I pulled a few strings and managed to make it work, and called back and was met with the same woman, with equally as rude of an attitude.
The viewing itself was rather hurried. The estate agent didn't really show us around, either. She just stayed by the backdoor, and left us to it. The place smelt like wet dog, and she assured us that it's because it hadn't "been aired out in a while". She even looked like she didn't believe what she was telling us. Even a blind person could see the carpets were disgusting, and no one had made an effort to clean them.
All in all, If you want to be spoken to rather rudely, and be shown around a property by an uninterested estate agent, then this is the place for you.
I'll certainly make the effort to avoid having to deal with this place again, unless significant change is made.
Nikki · 26 March 2024
Agent replied · 31 May 2023
Good afternoon Nikki, thank you for getting in touch.
I am sorry that you feel your recent viewing experience was not a positive one. I have spoken to my colleagues who organised and conducted the viewing on Thursday 30th March.
We received a large amount of interest in that particular property. My colleagues were keen to give you the opportunity to view, but only had a short window to do so, as the landlord intended to choose his preferred applicant over the following weekend. I apologise if you felt under pressure.
I note your comments about the condition of the property and can confirm that this was fed back to the landlord.
Good luck with your property search.
Kind regards, Matthew Nuttall
★★★★★ 5/5
GoogleAldreds Gt Yarmouth are brilliant! Richard & Jackie in particular, were amazing . We had a very lengthy and difficult sale. We initially went with one of the competetitors, who were total rubbish!
I would highly recommend Aldreds to anyone looking to sell their home!
Thank you so much Aldreds!
Ian · 26 March 2025
Agent replied · 23 December 2024
Many thanks for your kind feedback Ian - glad we managed to achieve a successful sale for you where others had failed.
★★★★★ 5/5
GoogleThank you Aldreds for your help and superb service. Richard was especially kind and very professional during the whole process. The whole Aldreds team couldn’t have been more obliging; a genuine, good estate agent who I would have no hesitation in using again. Thank you so much.
Erica · 31 May 2022
Agent replied · 31 May 2023
Thank you Erica for your kind review - I am glad you found the Aldreds team to be genuine and professional. Regards Chris Fielding Associate Director
★★★★★ 5/5
GoogleAldreds are brilliant. So helpful friendly and kind. Any issues I have needed to report are always resolved quickly and efficiently. They have managed two different tenancies for me and this latest one I intend to be in for a very long time but should I need to ever move, I would make sure it is to a property that they Let. Thank you to the team and especially Carol 😊
Sarah · 26 March 2023
★★★★★ 5/5
GoogleRecently had a a 6 month tennancy with the Aldreds Great Yarmouth office for a flat in Lowestoft. The staff were kind, friendly and helpful in everything they did for me. It’s the only time I’ve ever felt like an estate agent actually cared about their tennant. I had lots of communications with many members of staff, and not only were they efficient all the way through the process, they just all seemed to care. Remarkable!
David · 3 May 2025
★★★★★ 5/5
GoogleAll I can say is both times I’ve dealt with Aldred,s regarding a purchase and both times I’ve had Jackie to liaise with. Jackie has been amazing throughout especially the second time because the enquiries were a pain but Jackie made my stress levels calm. Can’t thank Jackie enough for all her help.
Gareth · 26 March 2024
★★★★★ 5/5
GoogleMy letting experience was a really pleasant one, everyone was helpful always kind and efficient. Thank you Michelle, David and the rest of the team
Liz · 18 May 2025
★★★★★ 5/5
GoogleRecently looked to buy our first home and although we found ours with another agent I cannot fault the service provided by Aldreds! Special thanks to Jackie, Jamie and Richard who answered all of my questions and gave me the time I needed to decide. WOULD RECOMMENDED!PositiveQuality
Damian · 25 October 2021
Agent replied · 31 May 2023
Thank you for your kind review, we will pass this thanks on to our team and would love to help you again in the future!
★★★★★ 5/5
GoogleBeatrix was brilliant with guiding us through buying our first family home and was always there to answer any questions we had. Nothing was too much to ask. Just want to thank you for your time and patience when helping us with our house buy! Best thing we have done x
Hollie · 26 March 2024
★★★★★ 5/5
GoogleSienna Vincent was amazing, as first time buyers she helped loads with every questions that I’ve asked-even if they are stupid. Thank you for everything!
Elisha · 26 March 2025
★★★★★ 4/5
GoogleWe dealt with Jamie on a viewing of the property we purchased and by phone and email on each occasion we found him professional and friendly and other staff we dealt with by phone were also friendly and efficientPositiveResponsiveness, Professionalism
Ray · 25 October 2021
Agent replied · 31 May 2023
Many thanks for your review Ray - I am pleased that you found our service was very good.
★★★★★ 5/5
GoogleAldreds have been amazing throughout the sale of my Mothers house, sold within two weeks, friendly professional and excellent communication at all times, a few tense moments but their calming reassurance saw the sale over the line, I cannot recommend Aldreds highly enough, thank you so much Bronwyn, Richard and Chris and all of the team for your help guidance and support. You were amazing.
Beverley · 3 September 2022
★★★★★ 5/5
GoogleIn a fairly flat holiday home market Aldreds managed to get us offers on our chalet and achieve a reasonable price considering the market conditions. Richard Harpley was particularly helpful, aiding communication between buyer and seller and helping our sale going through. Thanks, Richard.
Jamie · 26 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.