Every review we hold for the Great Shelford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaarts were fantastic with the sale of my great aunts house. We have finally exchanged contracts after a lengthy process being messed around by multiple estate agents. Since haarts came on the scene, they have been amazing. We only wished we instructed you to see the house initially. Dominik the branch leader we our point of contact and he kept in contact with me from day one. Forak mia was also very helpful. 10/10 service
River · 29 July 2019
Agent replied
River Morrison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Great Shelford.
★★★★★ 5/5
Googleto haart,
I only popped into the office today to collect a set of property details and the team made me feel so welcome. Dominic was incredibly helpful and had my best interests at heart. offered me some fantastic advise that I shall take. you are a credit to the local community and your company. If I ever sell my house, I shall be in touch.
thank you :)
Toby · 29 July 2019
Agent replied
Toby Stevens, thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Great Shelford estate agents
★★★★★ 5/5
GoogleAlex recently came to see me to value my property. He was very attentive and listened to what I needed. It wasn’t a easy situation but Alex took time to understand and advise me on the best options.
After the valuation Alex called to find out how I was getting on every so often.
He really helped with a difficult situation, thank you Alex!
Mark · 25 February 2020
Agent replied
Thank you very much for taking the time to share your experience.
★★★★★ 5/5
GoogleFantastic service by the team all round, Brad was polite and helpful in both booking the valuation and following up on the day of the visit by phone, whilst his colleague Ben was punctual to the appointment and thorough in his visit to provide us with our property valuation. I would highly recommend Haart Estate Agents following this positive experience.
Ryan · 20 March 2019
Agent replied
Thanks again for the recommendation, and have an amazing day!
★★★★★ 5/5
GoogleI couldn't recommend Haart more for their professional service and knowledge of the market. Adam White has been extremely helpful in arranging my mortgage in principle, advising me on the process and regularly checking in on my property search so far. Fantastic team and I would recommend them to anyone looking to sell or buy in the market.
Nicola · 29 July 2019
Agent replied
Thanks for the feedback, Nicola Bilton. We strive to provide excellent service to our customers at haart Great Shelford. Adam aims to achieve this on a daily basis and is always happy when he receives. We wish you all the best and hope to speak to you again in the future.
haart Great Shelford estate agents
★★★★★ 1/5
GoogleGeorge Byford "the Negotiator" rather dismal at lying to gain free furniture from Gumtree or freecycle stating he wants it for his own home! When in fact getting free furniture to put in properties to put your bill up for "furnished accommodation!" ....fortunately George was caught out, and then changed his attitude to be really not 'polite!' Oops caught out!!!
Stacey · 20 March 2018
Agent replied
Hi Stacey, Sorry to hear this. We wouldn't use furniture in any of our properties to sell as we sell on behalf of our vendors and we don't do lettings. George does work with us here and was looking to use the chair in our staff room. Sorry for any confusion, if you want to discuss further I am happy to take a call on 01223846493. Benjamin Banks- Branch Manager
★★★★★ 5/5
GoogleForas Miah was a pleasure to meet. I came in to get an idea of what I wanted and he showed me some houses on his computer, he was a very polite young man, you don’t get very many like him these days. Client service was amazing I was very happy with Foras’s service.
Nadia · 29 July 2019
Agent replied
Hi Nadia Begum Miah, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
GoogleI have been dealing with Alex who has been helping me find a property to buy. After having dealt with several agents, Alex has been a breath of fresh air and I really appreciate all the effort he is putting into helping me find somewhere. I will definitely be recommending haart.
Maggy · 31 March 2020
Agent replied
Dear Maggy Hume, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us.
★★★★★ 5/5
GoogleBen was fantastic in the first instance of myself and my partner walking into the office he was full of life and very helpful. He put us in contact with adam the mortgage advisor which we have found very helpful. He is also a very funny gentleman making house buying less stressful and even fun!
Graham · 20 March 2017
Agent replied
Dear Graham,
Thank you for taking the time to leave us feedback. We are very pleased to hear … More
★★★★★ 5/5
Googlethis seemed to be a very good estate agent, when we went to the office we were given colouring books and a balloon which kept our young son happy during viewing multiple houses. Zack was efficient in scheduling multiple viewings, and seemed knowledgeable about the properties he was showing us.
Rob · 20 March 2019
Agent replied
Rob Deas, your wonderful feedback and rating mean a lot to us. Regards haart Great Shelford
★★★★★ 5/5
FacebookWe`ve wanted to buy property. Likely we`ve met Jay. He helped us to find proper one, explained whole process of buying. Was really interested how things are going on. Jay is very enthusiastic and communicative. Could answer for all our questions and gave us good advices. We really recommend his service.
Marek · 4 March 2018
Agent replied
As a first time investor, I went into it with very little knowledge on the crazy world of Forex trading. Mrs Elizabeth Bays worked extra hard to educate me and ensure I felt comfortable and confident through the entire process. When it came to Withdrawal aspect, I have to say she knew what I wanted better than I knew myself. She went the extra mile just to clear my doubts. This was such a positive experience all around for me and I wouldn't have been able to do it without her! I will definitely be recommending her to you all☺️ there are no hidden charges.
Email: elizabethbays70@gmail.com
whatsApp number: +1(609)701-2234
Facebook: Elizabeth Bays
★★★★★ 4/5
GoogleLiving overseas one worries when attempting to buy a property in the UK about the level of services one is going to receive. Foras was the agent tasked to help me and although he was new, he was easy to talk to, informative and courteous. …
Blackswan28 · 22 June 2020
Agent replied
Dear Blackswan28 28, Thank you for leaving such great and detailed feedback about your experience with haart Great Shelford estate agents.
★★★★★ 5/5
GoogleBen has been incredibly helpful in helping me find a house, he is always the first estate agent that will call me when a house comes on the market that he thinks I like!! I recommend anyone looking to buy or sell to see what Ben has to offer!!
Challenge · 6 July 2018
Agent replied
Hello Sam Prescott, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
★★★★★ 5/5
GoogleI asked Haart for a valuation on my house a couple of weeks ago, Ben was superb in his professionalism and gave us some sensible and clever suggestions about how to improve the value on our property. When we do sell, it will definitely be with Haart.
Vicky · 29 July 2019
Agent replied
Dear Vicky Scoles,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst having your property valued. You really made our day today. Ben looks forward to working with yourself in the future!
haart Great Shelford estate agents
★★★★★ 5/5
GoogleBen has been incredibly helpful in helping me find a house, he is always the first estate agent that will call me when a house comes on the market that he thinks I like!! I recommend anyone looking to buy or sell to see what Ben has to offer!!
Sam · 20 March 2018
Agent replied · 24 June 2023
Hello Sam Prescott, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
★★★★★ 5/5
GoogleBen has been brilliant in providing us with a valuation for our home, and clearly explaining the marketing process. We have every confidence that Haart will be able to sell our property in the New Year and highly recommend their services to others.
Stevenson Family
Francesca · 29 July 2019
Agent replied
Francesca Stevenson, we are very happy we could provide you with a positive experience! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Great Shelford estate agents
★★★★★ 5/5
GoogleFrom the very beginning Alex has been very professional and highly motivated and has kept us updated all the way through the selling process, the marketing of our property was first class, i would definitely use haart for any future purchases or sales.
Gwen · 25 February 2020
Agent replied
Dear Gwen Branwhite, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleExtremely happy with the level of service I received during the purchase of my new home! Brad was especially helpful, always willing to answer any questions I had during the whole process and made the whole thing run very smoothly. Would highly recommend!
Paul · 20 March 2019
Agent replied
Dear Paul Darnell, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!
★★★★★ 5/5
GoogleJust want to say thanks to Ben for evaluating my mothers house very professionally, which left a lasting empression. We will be using Haart for the sale of our property and thank you to Brad for booking and organising this for us.
Polly · 29 July 2019
Agent replied
Polly Boutwood, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleI did work experience here for a week. I really enjoyed going to viewings and registering clients. A big thank you to Zack and the team for all their help and advice I am now considering real estate as a career.
Eva · 29 July 2019
Agent replied
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
★★★★★ 5/5
GoogleJust want to say thanks to Ben for evaluating my mothers house very professionally, which left a lasting empression. We will be using Haart for the sale of our property and thank you to Brad for booking and organising this for us.
Polena · 20 March 2018
Agent replied · 24 December 2024
Polly Boutwood, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleGood work and communication keeping me updated on houses coming onto the market, when i do sell i know i will be using ben @ haart in Shelford. Thanks to Niaz and Amaan also keeping me in the loop.
Rachel · 20 March 2017
Agent replied
Rachel Brown, thank you for leaving this detailed feedback about your experience with haart Great Shelford. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Great Shelford estate agents
★★★★★ 1/5
GoogleVery disappointing experience. Choose to go with Haart to help us start our house sale and search for a new home after reading the good reveiws, but they let us down.
First week called to arrange a house valuation for that week, and later called back to arrange a viewing of a property. They said they'd call back to confirm the house viewing and never did, and then the next day cancelled the house valuation at the last minute, due to a staff mix up, but said they'd call back on the Saturday to re-arrange for early the next week.
That call never came, and so we called back again just as their office was about to close on the Saturday. They apologised and promised to call back on the Monday morning.
They didn't call back on the Monday. We will now go with someone else.
I think the main issue here is that calls to their office get routed to a head ofice when people in the Shelford branch don't answer and they are disorganised or not communicate well with their HQ, but we were called by someone in the Shelford office twice and promised call backs which never came and that isn't good enough.
Kim · 27 April 2020
Agent replied
We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to david.flynn@haart.co.uk (Davjd Flynn - Regional Partner)
★★★★★ 5/5
GoogleI found all the team at haart extremely helpful, we were originally looking to purchase in the area. Benjamin in particular was very caring and professional showed to have our best interests at heart while we were on the property search offering advice and always on the other end of the phone when we needed him . We ended up finding out of area in the end which is shame, though would thoroughly recommend haart to any friends or family.
Jackie · 29 July 2019
Agent replied
Dear Jackie Thear,
Thank you for leaving such great and detailed feedback about your experience with haart Great Shelford estate agents. Benjamin and the whole team are touched by you words and hopefully look forward to working with you friends and family in the future. We wish you all the best for the future in your new home.
haart Great Shelford estate agents
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