Jeremy Swan Great Missenden reviews

★★★★★ 5/5

Google

In reply to Caladrea Valari, I’ve seen the review and it’s not correct at all. I was the top of the chain and firstly I definitely didn’t hold up the exchange on the day. Jeremy and Abby were nothing short of fantastic with the sale of my property, there were two people in the chain which used internet solicitors (bad idea) who could never be reached and were very slow in any respect. Jeremy took it apon himself to constantly keep everyone in the loop, there is one point in your review which states the agents agreed the chain would have collapsed without intervention ( that intervention was Jeremy!) I used a main franchise agent before this sale which was not a great experience as at the end of the day they are on a salary whereas Jeremy is a sole agent and he wants to get you the sale. If you want someone to sell your house and go the extra mile then I would recommend Jeremy swan.

Andy · 16 March 2026

★★★★★ 1/5

Google

I’ve read through the other reviews and wish I had even half as good an experience with Jeremy himself as others have had with his agency. Having worked within estate agencies myself for years, including the one in which Jeremy did early in his career and seen first hand how they operate, this was the most concerning experience I’ve had with an agent. Jeremy Swan was not acting for me; he represented my vendors vendor (the end‑chain vendor). Despite this, his behaviour before exchange placed disproportionate pressure on me. In the two weeks leading up to exchange, he began emailing me almost daily for updates, a pattern that strongly implied he expected me to progress the chain and bring the sale to completion. No other party in the chain was treated this way: not my buyer, not my vendor, and not his vendor. I never did sales progression so had no idea how to, nor was I the person being paid to manage the chain; that responsibility sat with the agents, including him. Although he never stated it outright, his comments and tone made it clear he believed that any delay or failure to complete would be down to me alone. In our final phone conversation before exchange, he repeatedly suggested that “something was going on,” that he and his vendor could “smell a rat,” and stated they believed I did not have my funds in place and was scrambling to find the money. These accusations were incorrect, inappropriate, and demonstrated a lack of understanding of how lifetime mortgage lenders operate. They added unnecessary pressure, stress, and anxiety to an already complex transaction. From the very first conversation, instead of focusing on genuine progression, he fixated on irrelevant points and opened with the threat that his client would “relist his property.” He left this hanging over the entire chain until the moment we exchanged, the irony was that it was his own client who delayed exchange on the day. To make himself seem the only professional agent, his attitude toward the others was also deeply unprofessional. He made derogatory remarks about them, which did nothing to support collaboration or uphold industry standards. He described one as a “cowboy car salesman” and another as a “bedroom agent who probably still lived with his parents.” Of course I had to play along with this too whereas of the 3 his actions and attitude proved him to be the worst. After exchange, I emailed all three agents expressing my frustration at the lack of progression input from them. The other agent acknowledged they’d not done as much as they should have, and agreed that without my intervention, the chain wouldn’t have exchanged and collapsed. Their acknowledgment and honesty went some way to appeasing me. Jeremy Swan, however, offered no acknowledgement at all. It appeared to me as I know him to be, he believed the pressure he applied through his threats and accusations were what drove progress, when in reality they only added unnecessary stress and anxiety to everyone in the lower chain. Though I may well be wrong, it was also my impression that he drip-fed his assumptions and suspicions to his client from the start, escalating tensions rather than calming them. This approach falls far below the level of balanced, responsible guidance expected from someone in his position. The other two agents didn’t do this, instead they offered positive guidance, actions and solutions. Throughout the process he showed no awareness or care of the human or financial impact on any party. Despite the fact that we were exchange‑ready in 10 weeks, well within the typical 4, 5 month timeframe from offer to completion, a fact which seemed irrelevant to Jeremy, his repeated stance was simply that if the chain did not complete on the set date, his vendor would relist. If you need an agent who communicates professionally, collaborates constructively, and contributes meaningfully to chain management, I would strongly recommend looking elsewhere. I’ll actually be issuing a formal complaint against him and going to the ombudsman with it.

Caladrea · 16 March 2026

★★★★★ 5/5

Google

Jeremy Swan and his team - Kelly, Abbey and everyone else - are nothing short of outstanding! The level of guidance, and attention given to our sale through a long and complicated journey left us impressed and so very taken care of at every step. From our very first interaction with Jeremy, his decades of experience immediately instilled a sense of immense confidence and trust. His warmth and sense of humour and patience matched his professionalism and wisdom - and we were so grateful for his counsel throughout. Thank you Jeremy and team for everything - truly!

Royona · 16 February 2026

★★★★★ 5/5

Google

We recently bought and sold through Jeremy Swan. Rachael and the team were absolutely fantastic. - We got our asking price for our house - We sold quickly - Rachael was proactive and kept all the chain in the loop and helped get dates and timings agreed with all parties quick - Rachael really cared and went the extra mile to support us through the process We highly recommend the team at Jeremy Swan!!

Thomas · 13 April 2024

★★★★★ 5/5

Google

What a professional and friendly company that beats all in the area. I deal with various agents all over the country incuding london where some agents dont even pick up phone or respond to e mails. Jeremy and his team are thorough, reliable and have a real sixth sense for what they do.

Lynsey · 26 March 2026

★★★★★ 5/5

Google

For me, JS has been so much more than just an estate agent selling my property, they have personally taken care of me and supported me through each and every step of the process. Whilst extremely professional, they’ve repeatedly gone above and beyond to bring me reassurance and confidence every step of the way! I genuinely don’t believe the sale would have completed without their constant presence. THANK YOU to both Kelly and you, for EVERYTHING, Jeremy!!!! I REALLY appreciate all the kindness, support, and professionalism I’ve received from the Jeremy Swan’s team over the past few months!!! Warmest wishes and all the very best to the team! Valerie xxx

VALERIE · 30 May 2025

★★★★★ 5/5

Google

Outstanding! Thank you to Jeremy, Rachael, Kelly and the team for going above and beyond with our tricky buy/sell! Always kept us up to date, constantly chased and pushed others on our behalf! We really appreciate how friendly, open and accessible the whole team were. Thank you.

Roan · 13 April 2024

★★★★★ 5/5

Google

Rachael at Jeremy Swan was absolutely fantastic during the sale/buy process. She went over and above to support us (and indeed the whole chain) in ensuring a smooth exchange and completion process. We seriously appreciated her support and most of all - her infectious positivity and smile. Thank you so so much Rachael!

Emma · 13 April 2024

★★★★★ 5/5

Google

Michael was excellent in handling the house viewing. Very knowledgeable with a very nice personality.

Paul · 14 April 2023

★★★★★ 5/5

Google

The team at Jeremy Swan recently sold a house for us. I can't say they were responsive so much as predictive. I almost never had to call or chase them because they were so good at keeping me informed. They were also helpful with …

Christine · 16 April 2023

★★★★★ 5/5

Google

Jeremy and his team were absolutely brilliant and provided a professional service from start to finish - highly recommended

Darren · 15 October 2024

★★★★★ 5/5

Google

Jeremy Swan marketed our property and were incredibly polite and professional from the start as well as very good value. They were responsive to phone calls and emails and generally a real pleasure. We also viewed a few properties with them …

Anthony · 16 April 2021

★★★★★ 5/5

Google

Just had a viewing with Michael. We have been dealing with lots of estate agents lately and he really stood out. Knowledgeable, professional and friendly

Dawn · 14 April 2023

★★★★★ 3/5

Google

Professional service, but sadly very ucaring and impatient rental staff. No relationship skills.

Cathy · 16 April 2020

★★★★★ 5/5

Google

Nice guy, very helpful

Miljan · 14 April 2021

★★★★★ 3/5

Google

Nice estate agents

Matt · 17 June 2023

★★★★★ 3/5

Google

Nice estate agents

Matt · 14 April 2023

★★★★★ 4/5

Google

Rating only, no written review.

James · 16 April 2020

★★★★★ 5/5

Google

Rating only, no written review.

Amir · 16 April 2017