Every review we hold for the Great Missenden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAttentive to details on the property
Current property manager is great and very attentive - not just to correspondence and concerns, but visiting the property and taking the time to look at areas which might need updating. Overall am very happy with our current interactions
Alex · 3 June 2024
★★★★★ 5/5
TrustpilotSelen Hurbas
Selen Hurbas is a great property manager, she is very supportive and responsive.
Nayef · 7 November 2022
★★★★★ 5/5
TrustpilotCrisis Resolved Quickly
While we have had some trouble with Hampton's in the past, we are giving 5 stars purely due to our new property manager Alex who resolved a blocked drain outside our flat (causing flooding) as quick as possible. He really want the extra mile calling several different companies to find someone who could help us immediately and was polite and friendly despite our relentless messaging about the issue. Thanks, Alex!
Matthew · 29 July 2021
★★★★★ 5/5
TrustpilotRecommended
Hamptons has been my property management company in the past 20 more years. I found its services good and reliable. My Property Manager Monika and Lettings Manager George are both excellent, very professional and helpful with good advice and follow up.
Simon · 19 April 2024
★★★★★ 1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Hani · 18 February 2020
Agent replied · 24 December 2024
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
★★★★★ 5/5
GoogleWe sold our house last winter with Hamptons and I could not fault their service. Having not sold a house for many years I had forgotten how stressful the whole process can be. Claire Baker who managed our sale was absolutely brilliant. To say she 'held my hand' through the whole process is not an overstatement! She was extremely supportive and helpful....and knowledgeable. Our house was not a straightforward property to sell but thanks to Hamptons we achieved our asking price. We were recommended Hamptons by a friend and I would be happy to pass that recommendation on. They charge a slightly higher percentage than some estate agents but I say on this occasion you get what you pay for. Thanks again to the team.
Rachel · 10 October 2015
★★★★★ 5/5
GoogleI sold my cottage through Hamptons in Great Missenden (and bought an apartment through their Maidenhead office). Being a very old house, my property probably wasn't the easiest to sell, but the service I received was excellent - nothing was too much trouble, my contact there (Claire Baker) was unfailingly kind, helpful and polite as, indeed, were all her colleagues. My calls were always promptly returned and Claire successfully negotiated the sale and completion of my cottage, whilst keeping me informed at all times and calming me down when things became a bit stressful (as they can do in these situations).
I was extremely impressed with their service, and have recommended them to other friends and neighbours who are thinking of moving house.
First rate!
Super · 10 October 2015
★★★★★ 5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
S · 9 November 2022
★★★★★ 4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
Pw · 30 September 2024
★★★★★ 5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
Angela · 13 May 2024
★★★★★ 5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
Lynn · 7 December 2021
★★★★★ 5/5
TrustpilotExcellent service
The team at Hampton International is excellent and I have been with them for almost 10!years. I would definitely recommend.
Leong · 28 September 2021
★★★★★ 5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
Andrew · 24 November 2022
★★★★★ 4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
Rozita · 1 May 2024
★★★★★ 5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
Chris · 3 July 2020
★★★★★ 5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
Dominique · 23 June 2021
★★★★★ 5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
AP · 23 June 2021
★★★★★ 1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
TIan · 26 August 2021
Agent replied · 24 December 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotPrompt and high quality service
We had a problem with lack of heating shortly after we started renting through Hamptons. Rebecca in the Cirencester office was really helpful: she called first thing and made arrangements for it to be sorted out straightaway, and the problem was fixed within a few hours. This was excellent service and makes me feel confident about the management of any further queries in the future.
Happy · 15 February 2022
★★★★★ 5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
Mr · 23 April 2024
★★★★★ 5/5
TrustpilotHamptons Guildford Surrey
Having purchased a property through Hamptons, Guildford, Surrey, I cannot fault the excellent customer service we received. We were looked after by Stuart Pavey and Simon Jordan. Communication was excellent and their people skills second to none. They worked incredibly hard for their client and kept the deal moving to exchange/completion. I would definitely use them for a future sale.Very impressive service all round. Excellent customer service. Thank you.
L · 28 May 2021
★★★★★ 5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
Juan · 20 November 2023
★★★★★ 5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
Rachel · 28 November 2022
★★★★★ 5/5
GoogleI have bought and sold through Hamptons a number of times and the professionalism and service are always of the highest standard. The team in Great Missenden and Gerard’s Cross are personable and helpful. I would not considering selling through any other agent.
Sue · 24 March 2019
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review and for continuing to be a loyal customer. We take customer service very seriously so it is fantastic to recieve such positive feedback about the team, they will be thrilled! Thank you again.
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