Trusted Agent profile · Gosport · Hampshire
★★★★★
2,029 reviews across 3 platforms
119 High Street, Gosport, Hampshire, PO12 1DU
Part of Beals, see every office.
Beals's office in Gosport, Hampshire, at 119 High Street, is rated 4.8 out of 5 across 2,029 reviews on three platforms, including 116 Google reviews rated 4.9.
116
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,861
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Beals Gosport hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gosport.
Every review we hold for the Gosport office, from every platform, shown as written. First names only.
5/5
TrustpilotChloe was amazing and so reassuring…
Chloe was amazing and so reassuring throughout the whole process. So nice to hand someone that’s actually happy to help!
Hi Ava, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!
5/5
GoogleLouise and the team have been great, nothing is too much of a problem for Louise, almost there with the purchase now!
Hi Chris, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
TrustpilotPleasantly surprised
Pleasantly surprised! After my brother had a bad experience letting through beals estate agents I was fairly hesitant when I realised the property I wanted to buy was with the same company. Akshay Chotai is hands down one of the best estate agents I have come across. He is very knowledgeable and personable and listens to what you are saying. I would definitely buy my next property through him without a doubt!
5/5
TrustpilotKatie Healey has been so helpful
Katie Healey has been so helpfulThrough this process, and assisted us with anything that we have asked and gone ten extra mile for us!!!
5/5
TrustpilotYh good Chloe was and absolute star helped me…
Chloe was and absolute star helped me massively my first time move home and couldn’t thank her enough
Hi Archie, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!
1/5
TrustpilotUnprofessional Incompetent, Deceitful.
Unprofessional, Incompetent, Deceitful.Beals are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.
Good Morning Caterina, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. We have searched our systems with the name given on review but are unable to find record matching that name.Please could you send an email to info@beals.co.uk with your full name and the details of the problems you encountered, as well as the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
1/5
FacebookUnprofessional, Incompetent, Deceitful.Beales are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.
Good Morning Caterina, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.We have searched our systems with the name given on review but are unable to find record matching that name.Please could you send an email to info@beals.co.uk with your full name and the details of the problems you encountered, as well as the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
5/5
TrustpilotAmazing estate agents
very good estate agentsMassive shout out to Chloe. She has been amazing though the hole proses. Really friendly and easy to talk to and very helpful with everything. couldn't thank her enough for everything she has helped with as a first time buyer I she has helped us out a lot. All other members of staff I have spoke to have all been friendly and helpful too.
5/5
TrustpilotI had the pleasure of Zoe Cook who went…
I had the pleasure of Zoe Cook who went above and beyond to help us get our dream home. Zoe was very professional and made sure I was kept updated throughout the whole rental procedure.This was the havant branch.
5/5
TrustpilotGreat customer service
Spoke to Esmee on the phone, was really lovely and very helpful answering all my questions.
Hi Abigail, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotThank you!
I recently moved flats and felt the process was smoother with Beals then other agents. Now moved in, Natalia is always happy to help with the silly questions I still haveThank you
5/5
GoogleExcellent service with very professional staff especially Jade Golding who always wants to go the extra mile. Highly recommend even if you just go in for a chat and some advice.
Hi Dave, thank you for taking the time today to review your experience with our Gosport office! Our team are handpicked for their outstanding customer service and expert local knowledge and will always strive to ensure you leave feeling … More
5/5
TrustpilotLouise was very friendly
Louise was very friendly, professional and helpful at all stages of my purchase. Highly recommend if you’re looking to move.
Hi Chloe, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLuenna from Beals
From day one Luenna has been a friendly and professional embassador of the Beals team making our transition into our new home a pleasure. She has been there to answer all questions and supported us with every little detail. We'll deserving of the 5 stars and a great role model for the rest of the agency. I would recommend Beals again based on Luenna's engaging approach and handling of our move.
5/5
TrustpilotHayley from Beales
I cannot thank Hayley enough for sorting the property after the tenants had left it in such a poor state. Really professional attitude and did everything and more that she promised. Real asset to beales.
Hey Paul, we are over the moon that Hayley made your experience with Beals so positive! You were in great hands with one of our brilliant employees.
5/5
TrustpilotA big thank you to the Beals team
A big thank you to Madeleine, Saskia and the whole Beals team for their help throughout the entire house purchasing journey. Their service was efficient and their manner polite. To top it all off, Saskia very kindly picked me up from the station in the pouring rain and drove me to my front door to hand me the new keys. A thumbs up from me 👍🏼
5/5
TrustpilotSuperb highly professional service from Amber in Gosport
I have been dealing with Amber in the Gosport office for the last 2 months she is the most knowledgeable and helpful person I have ever had the pleasure to deal with at beals estate agents she listens intently to you and offers excellent solutions she is not only highly professional she is also very caring in trying to reach a solution. I must say beals should use Amber in their training courses as the way forward to obtain superb customer confidence in all the areas they work in. Thank you hugely for all your help Amber
5/5
TrustpilotVery helpful and quick.
Beals (Lauren in particular) have been great and very helpful in our buying process. They have also been a big help during our selling process even though this was done privately. After an absolute nightmare and a long 8 months of our previous buyer falling through, things have been done very speedily and we have also been kept up to date with the process. Lauren has definitely made this time round almost completely stress free and easy! Thank you!
Hi Katy, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service! We have passed on your positive feedback to Lauren she is very grateful! We hope to see you again in the future. Have a good day :)
5/5
TrustpilotGreat service
Just sold through the Beals office in Gosport, great service from a fantastic team. Thanks Louise, Adam and Jess.
Thank you, Toby, for reviewing your experience at Beals Gosport Office! Louise, Adam and Jess will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotExcellent Sales Progression and Liaison by Katie
Katie progressed the sale energetically, and with an empathic and positive attitude towards all parties. She was very responsive and informed with every query I raised. Her communication skills have been excellent and she really did help to push the sale along. Thanks again Katie. With another property now on the market, I hope I'll be fortunate enough to work with you again soon!
Hi Lisa, Thank you for your lovely review. Feedback like this means the world to us. Katie was delighted to hear you had such a great selling experience with us! We hope you have a great day! :)
1/5
TrustpilotBeals stole our £2.5k deposit despite…
Beals stole our £2.5k deposit despite leaving the house exactly how it was when we moved in. Contacted Molly Mae who put me through to Hayley Gooding and Kirsty Millis. They both ignored my emails over and over again, obviously hoping I would get bored and eventually give up. They are still yet to reply and refusing to engage at all in any talk of the stolen deposit. While we were living in the house (that was full of black mould just to add), they would often email saying we hadn’t paid rent even though all of us had. They obviously thought they could squeeze more out of us, hoping we weren’t paying close attention. DO NOT rent from this company, they will steal whatever they can if you let them.
5/5
TrustpilotAnnie & Aisha were both very helpful
Annie & Aisha were both very helpful, with prompt response times and very eager to help with any query I had. They made what can be a very stressful situation smooth sailing.
Thank you Lilian for taking the time to review our team in Bitterne. We are so glad you had a great experience. Annie and Aisha were very happy to hear your positive feedback
5/5
TrustpilotVery helpful
Very helpful, Professional, friendly serviceI've used Beals for over 6 years now and Amber has been brilliant. Best service and fair to both tenants and landlords.
Hi, thank you for reviewing your experience with Beal's! Amber and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotIsobel is very helpful
Isobel is very helpful, she answers any questions you may have about the property or lease and responds very fast. She made the process a lot smoother and easier for us.
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Tell us what you need and we'll put you in touch. Beals Gosport hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gosport.
