Trusted Agent profile · Gosport · Hampshire

Beals Gosport reviews

4.8

★★★★★ Excellent

2,029 reviews across 3 platforms

119 High Street, Gosport, Hampshire, PO12 1DU

Part of Beals, see every office.

Beals's office in Gosport, Hampshire, at 119 High Street, is rated 4.8 out of 5 across 2,029 reviews on three platforms, including 116 Google reviews rated 4.9.

Google logo

4.9 / 5

116

Reviews on Google

This office

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Trustpilot logo

1,861

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Gosport office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service

Fantastic service , friendly and helpful thank you Lucy Watt you made a stressful time excellent

Sara · 28 February 2024

Agent replied · 26 March 2024

Hi Sara, thank you ever so much for your lovely feedback. Lucy will be delighted. We hope you have a great day!

5/5

Trustpilot

Beals+ Emma Bedford

Emma Bedford was really well informed about the property, and was friendly and chatty throughout. A very pleasant experience with Beals and Emma

Dean · 15 September 2023

Agent replied · 26 March 2024

Hi Dean, Thank you so much for sharing your feedback with us. Emma & the entirety of the team were delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Easy smooth process

As a first time buyer, the process couldn't have been easier thanks to Lily, Kirsty, Stacey and the whole team really. From the viewing of my new property to receiving the keys, I never had an issue. Always felt welcome when going into the store to speak to them and and always so friendly on the phone. It wasn't stressful at all and if you are a first time buyer, you can relax and they will take care of things and keep you in the loop at all times on how the process is going. Thanks again

Richard · 6 February 2020

5/5

Trustpilot

I recently viewed a property through...

I recently viewed a property through Beals at Gosport. The negotiator - Honey, was extremely helpful and in comparison to other viewings, came prepared with knowledge of the property and the seller's current position. Honey was also efficient in getting back to me on the few questions I had regarding the property, which led to an offer being accepted just a few days after viewing. I have found that the purchase service is seamless, having taken up the in-house services offered, with Honey arranging appointments with a mortgage advisor and also the Solicitors. Thank you to Honey and the team at Beals Gosport.

Ross · 5 February 2020

5/5

Trustpilot

5* Professional Service

We initially made a massive mistake and put our house on the market with Purple Bricks and after receiving apauling service from PB a family member recommend Beals. We cannot recommend Joe Lucas and his team enough! Ben came to value our property and take photographs, he took his time and was so professional throughout and the difference in marketing standards compared to PB was a different class. The team in the office are always on hand, they provide regular updates, return any calls promptly and are extremely helpful wether it's a member of the sales or lettings team answering the phone. They have managed to sell our property in less than two months which is quite an achievement over the quieter Christmas period. Joe has dealt with negotiating the offer from our buyer in a highly professional manner. We would only use Beals in the future for any sales or lettings and highly recommend Joe and his team!

Kirsty · 23 January 2020

5/5

Trustpilot

I am a first time landlord and have…

I am a first time landlord and have just used Matthew Rudd at Beals Estate Agents to let my property in Gosport. He came to the property and gave me a full break down of the services he can offer, and helped me Taylor the chosen service to suit my needs. Throughout the process Matthew and his team have kept me up to date and have found me a more than suitable tenant. I would highly recommend Matthew and the Beals Gosport office to any landlord looking for a new tenant. RegardsShaun

Shaun · 22 January 2020

5/5

Trustpilot

Thank you so much to Lauren for your…

Thank you so much to Lauren for your professional approach in our home buying journey. You were very efficient and your communication throughout was excellent.Highly recommend 5*

Ceri · 23 May 2023

Agent replied · 26 March 2024

Hi Ceri, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Chloe is absolutely brilliant

Chloe is absolutely brilliant! She was friendly, efficient, and incredibly helpful throughout the entire process. Everything went smoothly thanks to her. Highly recommend!

Haiyu · 26 March 2025

5/5

Trustpilot

Freddie is a star

I've viewed a couple of flats with Freddie lately and what a credit he is to your company. He listened to my requirements and was very knowledgeable about the properties. He is warm and friendly while being professional and clear. It made me feel good about working with Beals during this difficult time of transition for me. Freddie was also supportive and positive when talking further about my housing situation, he is outstanding.

Hayley · 25 September 2021

5/5

Trustpilot

Selling with a positive attitude

Having tried selling on 2 occasions with another estate agent we decided that a change was required. We spoke to several agents and Beal's, represented by Adam Glee was, in our view, by far the best option. We judged this on Adam's positive attitude and the overall deal that we were offered. A buyer was found within about a month and despite various delays caused by the top of the chain we have now completed and are moving early December. Adam was very pro active in dealing with the delays and managed to keep our buyer who was tiring of the wait. Beal,s and Adam gave us good advice and acted in a thoroughly professional way throughout. We would definitely recommend them.

Mr · 29 November 2019

5/5

Trustpilot

This Estate Agency is very good

This Estate Agency is very good, The Staff really helped me and my family and saved us from becoming homeless , Ben our agent was super helpful and went out of his way to help us. We are Black Africans and was expecting a bit of Judgemental or poor service . Ben was very non judge mental , treated well above our expectations and will definitely use Beals again. He went out of his way to give us a lot of information.

Tau · 26 November 2019

5/5

Trustpilot

The sale and letting of 28 Keel Close

The sale and letting of 28 Keel Close, GosportMatt Rudd from Beal's in Gosport has recently been assisting with the evaluation of my property for either sale or rental. he has given professional and local market advice, and an honest appraisal as to the best option for me at this time. this has resulted in a fast and efficient letting and a successful new tenant. Throughout the process Matt and Jade have kept me informed of all potential and actual viewings and feedback, and have been in touch at all times, leaving me with no doubt as to the current position at any time. I would not hesitate to recommend Matt and Jade for all property matters in the Gosport area.

Graham · 19 November 2019

5/5

Trustpilot

Integrity, Loyalty, Reliability. I wish our politicians were more like my Managing Agent.

Beal's have acted as my Lettings Managing Agent for some 22 years. I have also bought property through Beal's which have subsequently been let. As a Member of the Armed Forces I have been required to serve long periods overseas and Beal's have enabled me to retain and maintain my property investments successfully over this period. For me the real test of a Managing Agent is when things go wrong; it is in difficult circumstances that the true character of your Agent is most apparent. As my long association with Beal's testifies, we have always found a way to resolve the variety of challenges that can appear. If an Agent could be described as being of good character then Beal's would surely qualify. I would also offer that as a landlord I have admired how Beal's balance and represent the interests of both tenant and landlord noting that this is increasingly important as legislation and new tax law presses on us all. The integrity, honesty and reliability that Beal's have shown in their dealings towards me make it very easy for me by return to offer my unequivocal recommendation to others looking for a similar service. I am not taken to writing recommendation's but would like to take this opportunity to publically thank particularly Darren Faulkner, Maxine Faulkner, Stacey Walters and Jessica Morgan. Let me assure that these individuals are not my friends but just excellent people with whom I have worked over the years.

Andrew · 13 November 2019

5/5

Trustpilot

Gosport Team are great

Due to a third party we where handed our notice two months early in our home we have rented from beals for 3.5 years. This meant we had to move out Christmas week (when notice could be served).Matt from beals Gosport has been amazing in helping us find a new house in less then two weeks. He had already found us a possible home on day notice was served, arranged an viewing within 4 days and had all the paperwork arranged within 6 days with the landlords (new and old). Arranged with the sales team for the landlord (one who served notice) to have the sale move quicker. The Gosport team particularly Matt have been very emphatic in our situation. Took most of the stress away to ease the transition. Kept us upto date every day.Highly recommend.

Karina · 12 November 2019

5/5

Trustpilot

I have my dream home because of beals !!

Me and my partner were looking to buy a house together. We had put a flat up for sale with another agent but we felt the flat had been undervalued and it had rightly so been by £5k. After struggling to secure a mortgage we decided to leave it a few months. We decided to ask Beals to value the flat and With a new valuation of £5k more we felt happier with this company. There was no pressure to go ahead and everything was explained really well. Adam really cared about us and our future plans and after we expressed concerns about the mortgage and that we couldn’t seem to find one he set us up with their mortgage advisor Tracey that day who was just fantastic and her knowledge led to a mortgage offer. The whole process from start to finish was professional and efficient. The sale and mortgage was dealt with quickly and efficiently. I would highly recommend beals to anyone. Certainly avoid chimneypots!

Julie · 23 October 2019

5/5

Trustpilot

Jack Whiting

Myself and my partner Kate bought our first property and Beals were the Estate Agents involved.I was very happy with my experiences when it concerned Daniel Black and Brett Gamblin. They were very quick and helpful to answer our queries and resolved any complaints we had.Unfortunately at times the completion date did move back (which is not Beals doing of course) but Brett did follow up on things very quickly and kept us posted which was great!Our main complaint during our experience with Beals was having explicitly told one of the staff at Beals (who wished to discuss Mortgage Protection Insurance via one of their own finance brokers) that before booking anything in I would need to speak to my partner. My partner was then called to book something in behind my back which did cause some complaints from myself.I did get an apology which was the main thing.However despite this, very good indeed!

Jack · 17 November 2022

Agent replied · 26 March 2024

Hi Jack, Thank you so much for taking the time to review your experience with Beal's North End. We are happy to hear that despite disruption to your move our sales manager Brett was able to keep you informed and up-to-date throughout. In regards to your experience with our Mortgage advisers we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Although you have received an apology we would appreciate it if you could please send an email to info@beals.co.uk referencing 'trustpilot review' and the details of your experience and staff member name that you dealt with so that we can ensure this does not happen to any future clients.Thank you again for taking the time to review your moving experience with us. Have a great day.Grace.

5/5

Trustpilot

I sold one of my investment properties…

I sold one of my investment properties through Beal's. Dan Fitzgerald dealt with the management of this sale, he was excellent. I was under time pressure as I needed the sale to complete quickly as a previous sale had failed to complete (nothing to do with Dan). Dan quickly understood my issues / timescales and worked with everyone involved to ensure the sale was managed at all stages. He also kept me fully upto date without any prompting on my part. I strongly feel Dan was instrumental in closing this sale. Dan - thank you.

Frank · 15 October 2019

5/5

Trustpilot

Fantastic customer service from Beals…

Fantastic customer service from Beals Estate Agents in Hedge End. We dealt with Liz Parsons who worked enthusiastically and tirelessly and went the extra mile in her efforts to sell our property. Any queries we had were answered promptly and we were always kept up to date with immediate honest feedback from any viewings done.We used Beals own solicitors and found this a very pleasant experience with everything being clearly explained by our main contact Tanya Flack, who was superb in communicating with us every step of the way, making our experience completely stress free by keeping us constantly updated. We would highly recommend Beals and their solicitors for their outstanding service.

Marie · 10 October 2019

5/5

Trustpilot

Customer Service

My wife and I had been on the market for several months with another local agent in Hedge End. We received a letter in the post from the Sales Manager Jack. We invited him round the next day and within 24 hours it was on the market. After only two weeks his colleague Liz found us a buyer. The aftercare we have received from Liz is incredible. We would, and have, recommend Beals to several family and friends since who are looking to move.

Richard · 9 October 2019

5/5

Trustpilot

Since purchasing Flat 3 Admiral House…

Since purchasing Flat 3 Admiral House to let, I have had nothing but superior service from Beal's. I have been kept informed at all times of issues affecting my position as landlord. Recently the flat came up for let and the effort put in by Matthew Rudd and Jade to find the right tenant I found most impressive. Again, I was kept informed from initial interest, through credit checks and the tenant moving in at all times. At all times during the process Matt filled me with the confidence that a landlord needs to ensure their interests are being looked after. A highly trustworthy individual, I would thoroughly recommend Matt and his team to anyone looking to let their property.

Jonathan · 4 October 2019

5/5

Trustpilot

Beals Gosport - lettings

Sophie has been handling my property for a few months now, she is always on hand to help whenever anything is needed.

Scott · 18 September 2023

Agent replied · 26 March 2024

Hi Scott, Thank you so much for sharing your feedback with us. Sophie from our Gosport Office was delighted to hear this. We hope you have a great day!

1/5

Trustpilot

Don't rent with beals.

2 years of dealing with beals, awful company, do not care about the customer. Constant house issues, maintenance team will take weeks to even get anything sorted, could name atleast 4 office workers who have either lied or denied lying at multiple points. Pass you around the office so they don't have to deal with you, endless amounts of issues, often tell you they will call back and don't. Do not rent with beals. Poor company at best.

John · 18 January 2023

Agent replied · 26 March 2024

Hi John, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.

5/5

Trustpilot

Definitely a 5 star experience

Definitely a 5 star experience. Oliver Sourmenidis , Parkgate Branch did an excellent job. We viewed a property with him on a Saturday and we moved in on Thursday. He facilitated our move in less than a week. He was completely understanding and empathetic of our situation after we have been messed by another agency. He is friendly, professional and very efficient. I’ll recommend Beales to anyone looking to rent a property.

Sebe · 16 October 2021

5/5

Trustpilot

Jay at Beal’s has been great from the…

Jay at Beal’s has been great from the start always on the end of the phone to help with anything. The whole rental went smooth from start to finish. There was plenty of help to set up bills.

Mike · 7 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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