Every review we hold for the Gosforth office, from every platform, shown as written. First names only.
★★★★★ 1/5
View AgentsI Recently had my house for sale with Goodfellows. Initially was impressed with their search stats and called to reassure us and update us within first few weeks.
However, our house took 4 weeks to get its first viewing and only had 5 viewings in 20weeks! Only 2 of these viewings was actually interested in the house/area and we had many cancelled viewings. At first we accepted the lack of viewings and arranged for further photographs to be taken to advertise which I was left sat at home waiting because no one showed up. This then lead to further delay in improving the originals photos.
We were misinformed about going ‘multi-agent’ sale. General customer service was bad. No one was wanting to help or be helpful!
We put our notice in and moved to a different estate agent and our property sold for full asking price within 3 weeks with more viewings booked than goodfellows were able to secure us.
Final nail in the coffin to the horrendous customer service this company provides. One of our viewings was a viewer who had already viewed with goodfellows. They informed me that I would owe them for the sale if an offer was submitted. I was informed that goodfellows staff would ring me the next day to ensure it was the same viewer and they would follow up for feedback. I am yet to receive my follow up call 4weeks later. Funnily enough the buyer they introduced actually offered more than our asking price but We rejected this due to the horrendous sales service we received. I would not want to rely on them to sell my house!!
Food for thought, find a worthy estate agent even if they charge more. You get what you pay for!
Laura · 24 August 2019
★★★★★ 5/5
View AgentsFantastic service
I enquired with Goodfellows as the advert on the front of the building was about the agent fees, which seemed similar to the new online agents. I had been considering online for the price but didn't want to lose the personal service. And I'm so pleased I found Goodfellows! The service was great from start to finish and very had the personal touch throughout. Liza and Lynne were excellent. Highly recommended! And a great addition to Gosforth.
Kathryn · 18 January 2019
★★★★★ 5/5
GoogleI just want to share my experiences with Goodfellows. The team in Newcastle are always on point for me, I have direct lines and mobile numbers. Usually they answer the main phone straight away but if not they ring me back leave messages or email.
I have sold 3 properties with them and no problems so far. They are upfront about costs and don’t hide anything.
I will continue to use goodfellows for the foreseeable future and enjoy working with people I have dealt with before.
JoinTheCollective · 15 April 2021
★★★★★ 5/5
View AgentsExcellent Estate Agent
The sale was managed very professionally and effeciently from the very start, and this enabled it to happen very quickly.
You promised to do things and they were all done immediately.
That enabled us get the sale we hoped for.
My I also say that at all times you were available to help us with this difficult process, and did so in a very friendly and courteous manner.
For example at very short notice you witnessed and copied documents urgently needed by our solicitors.
I would strongly encourage other sellers to use your firm in order to get a similar result.
You fully deserve the excellent feedback Goodfellows constantly receives---which persuaded us to choose you in the first place.
Please pass on our kind regards to the whole team.
Paul · 11 December 2018
★★★★★ 5/5
View AgentsEverything you would want in an Estate Agents
Each and every one of the staff at Goodfellows we’re efficient, personable and worked so hard on my behalf. They were also the cheapest. What more could you want?
Julie · 31 March 2019
★★★★★ 5/5
GoogleAmazing team so helpful and professional.
Lucy · 31 March 2023
★★★★★ 5/5
View AgentsGreat
I have had a good service from Goodfellows over the past year.
Susan · 6 April 2019
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 31 March 2023
★★★★★ 1/5
GoogleRating only, no written review.
Peter · 31 March 2021
★★★★★ 4/5
GoogleHelpful
D · 31 March 2021
★★★★★ 4/5
GoogleHelpful
David · 26 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Leigh · 31 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
