1/5
Poor customer service
Trusted Agent profile
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144 reviews across 2 platforms
Unit 18, Kingsway Local Centre, Thatcham Avenue, Kingsway, Quedgeley, Gloucester, GL2 2GT, Gloucester GL2 2GT
Taylors's Gloucester office at Unit 18 is rated 2.5 out of 5 across 144 reviews on two platforms, including 2 Google reviews rated 3.0. The 142 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
1/5
Poor customer service
5/5
We stay in a property which Nathanielβ¦
We stay in a property which Nathaniel Allibone manages with his team.
1/5
This letting agent will frustrate yourβ¦
This letting agent will frustrate your life, Iβve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this comingπππππ
1/5
Awful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out Β£200 for mortgage valuation and then Β£600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
2/5
Couldnt care less ! I have used this company,as a landlordβ¦
I've used this company,as a landlord for around 15 years.
4/5
The all staff at the branch was helpfulβ¦
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
Scammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
The agents were always available and soβ¦
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
Dreadful experience of using them for aβ¦
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
Very good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
Hi Taylorβs staff
Hi Taylorβs staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
Very bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
Deposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
1/5
Shoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
1/5
DO NOT USE!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Gloucester office has 144 reviews across two platforms: 2 on Google, 142 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Taylors Quedgeley Sales is rated 2.5 out of 5 across all 144 reviews, and 3.0 out of 5 on Google from 2 reviews, checked 9 October 2026.
Taylors Quedgeley Sales, Unit 18, Kingsway Local Centre, Thatcham Avenue, Kingsway, Quedgeley, Gloucester, GL2 2GT, Gloucester GL2 2GT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.