5/5
TrustpilotIssues are followed through
Issues are followed through. Great services. Thanks, especially to Patrick, the previous site manager.
Trusted Agent profile · Gloucester
Linden Homes Western Gloucester reviews
★★★★★
726 reviews across 2 platforms
Court Road, Brockworth, Gloucester, GL3 4QU
Linden Homes Western's office in Gloucester, at Court Road, is rated 2.5 out of 5 across 726 reviews on two platforms, including 18 Google reviews rated 4.3.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood quality houses, and excellent customer service
We bought 3 bedroom house from Cranbrook, Exeter. We're very delighted with the quality of our new home. Absolutely fantastic customer service before and after sale. Thank you very much for Simon proper gentleman and the rest of the sales team also Michaela and the rest of the after sales team. Would definitely recommend Linden homes to anyone.
1/5
TrustpilotAwful new build homes
Awful new build homes, please don’t buy off these. So many problems after being bought. Problem after problem.
1/5
TrustpilotAs a former sales executive for linden…
As a former sales executive for linden homes I have experienced the good and the bad. I feel for the customers as they are sold the dream and that is what they should recieve . The reality is not so, this company bullies their staff and does not comply to messages they spout of being an equal and fair employer.
1/5
TrustpilotCustomer service is awful
Customer service is awful. The time it takes to resolve issues would be better spent working over time so you can buy a better house so you don't have to settle for Linden Homes. Months for a toilet seat. It's a joke. This is one of many many issues
1/5
TrustpilotYOU DESERVE BELOW ZERO STAR
YOU DESERVE BELOW ZERO STAR. I WANT TO THANK YOU FOR NOT ANSWERING TO MY EMAILS, CALLS, AND VISITS TO THE OFFICE FOR TWO WEEKS. AFTER READING THE REVIEWS THANKS TO GOD, I DID NOT BUY MY FIRST PROPERTY FROM YOU GUYS.
1/5
TrustpilotNever buy a linden home workmanship…
Never buy a linden home workmanship absolutely appalling
1/5
TrustpilotWouldn’t ever buy from linden again
Wouldn’t ever buy from linden again - had a gas explosion/leak within a week of being in the property as someone hasn’t tightened metal work properly. Dangerous communal areas with service charges which are ridiculously high for no service or maintenance done, appalling customer service when you do try to rectify things! Don’t buy!
1/5
GoogleNo one in the sales office. The houses look like they are made of ticky tacky. No character ugh! Even if the sales office was manned I would not be buying one of their houses
1/5
TrustpilotUnfortunately despite contacting Linden…
Unfortunately despite contacting Linden Homes several weeks ago about an issue where they have allowed Leylandi on property they own to grow out of control less than 1m from my home (which was built by Stamford Homes - who they now own) I STILL AWAIT a response from the relevant department. They have just not bothered.
1/5
TrustpilotLinden - inept, immoral & cavalier...
Too many catastrophic trials and tribulations to list. If you want to know just how inept, immoral and cavalier a builder can be, check out the nomorejerrybuilt web pages. Ten years later they are hiding behind Statutory Limitations protection so I have no choice but to foot the £30,000 bill for repairs due to shoddy workmanship.
1/5
TrustpilotThe homes they build are NOT SAFE
The homes they build are NOT SAFE. They used highly flammable building materials and have refused to take responsibility. Due to this it's not possible to get a mortgage company to lend for a mortgage on one of their (illegal) properties but even if it was.. AVOID AT ALL COSTS.
1/5
TrustpilotLinden Homes is only worthy of 1 star
Linden Homes is only worthy of 1 star. We have experienced numerous problems with Linden Homes Heathlands Development, Frimley. They have not finished the housing estate to an acceptable, livable condition. The communal areas have been left in a dangerous state, stinking bathrooms and drain issues, no maintenance and appalling customer services.
1/5
TrustpilotI have sent my unsiscribe notice 10…
I have sent my unsiscribe notice 10 times but they just ignore it it’s the worst company ever
1/5
TrustpilotTerrible company, Avoid at all costs!
Terrible company, do not waste your money. Negligent practices, long list of issues that are quite serious and absolute lack of care. If you have 3 years to engage in pointless conversations and waste a great deal of money than speak to these guys they are expert cowboys.
1/5
TrustpilotUntrustworthy extortionists
Linden negotiated a price and sold my vulnerable elderly Mother a house, took her deposit, signed an agreement and left her to fall in love with the place only to ring her two weeks later to demand a further £20k. They use sharp practice of the worst kind and are completely untrustworthy. Avoid
1/5
TrustpilotWhere do I start absolute terrible…
Where do I start absolute terrible builder....5 months on from moving into the property and we are still having snagging works done.Poor workmanship has gone into this property from start to finish.Never would i buy a new build from this builder.
1/5
TrustpilotJust as well the sales team are useless
You can't even get through to the sales teams on the phone to get a viewing. It's hopeless. Glad I came hear and read the reviews before persevering - I'll forget it. Good work Linden, that's a customer gone before you even engaged.
5/5
TrustpilotWe bought a new build
We bought a new build, 5 bedroom detached home. Minimal snags, 18 months on and we are still happy. We'll, replaced the kitchen tap, but otherwise, our reservations about new builds and Linden are gone.Great sturdy materials. Good craftsmanship.
4/5
TrustpilotEasy to use website
Easy to use website, quick and efficient delivery.
1/5
TrustpilotVery bad experience and we didn’t even buy a house.
The communication from Linden/Vistry homes is appalling. We had to cancel a reservation and after reading reviews for aftercare service I think we had a lucky escape.It took 6 weeks to get our deposit back after endless emails and phone calls. Think very carefully before handing any money over!
2/5
Trustpilotwoeful
very poor customer service. They appear to keep no records of work that needs doing. Empty promises just to get you off the phone. Very polite though.
1/5
TrustpilotStay Away at all costs
Houses are very small and the show houses have small furniture to make the rooms look bigger. The build on these houses is dreadful and cheap, I have no idea why people would buy one. Much better options available in terms of quality builders.
1/5
TrustpilotAbsolutely useless after sales
Absolutely useless after sales. Bought in the south west and just get empty promises to fix any issue. Took 18 months to get the guttering fixed properly. Now been waiting 7 months for another issue. They never call back when they say. Have tried the complaints system and never received a reply. Useless!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
