Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently purchased a house from…
I recently purchased a house from Ashberry. I have been impressed with Ashberry staff. They have shown professionalism and always punctual with their response. I have been impressed with Rob and Claire In particular who guided me through the process.Thank you.
Grace · 29 August 2025
Agent replied · 25 September 2025
Hello Grace and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe
★★★★★ 5/5
TrustpilotBrilliant and attentive service
Jim · 5 July 2026
Agent replied · 25 September 2026
Hello Jim and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
★★★★★ 5/5
TrustpilotExcellent service and very helpful team
We had a great experience with this company. From the moment we arrived, the team was extremely helpful, friendly, and professional.
Seyda · 22 February 2026
Agent replied · 25 February 2026
Hello Seyda and thank you for your excellent review. We are so pleased to hear of your positive experience with us and would like to take this opportunity to wish you all the best in your new Ashberry home! Many thanks, Alex
★★★★★ 5/5
TrustpilotHelpful
The staffs were really helpful nice and friendly.explaining things and answering my questions calling me back when they missed my call, they were really on top of things
Esther · 23 December 2025
Agent replied · 25 December 2025
Hello Esther and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe
★★★★★ 5/5
TrustpilotGreat service and knowledgeable people
As soon as we walked into the sales office we were warmly greeted by Cathy, despite not having an appointment. From then on she has been very helpful, directing us to nearby sites to view relevant show homes and helping us select suitable additions. Her knowledge and care taken were very helpful. She also arranged for us to meet the site manager who is clearly experienced with good attention to detail which was very reassuring. So far, it’s been a very positive experience.
Sue · 6 January 2024
Agent replied · 12 June 2024
Hello Sue and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Cathy and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotExcellent support and care
Excellent support and care, Eve at swinfen vale was an absolute godsend for our journey towards our forever home, assisted every step of the way and you could tell she really cared.
Joseph · 7 November 2025
Agent replied · 25 December 2025
Hello Joseph and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Zoe
★★★★★ 5/5
TrustpilotAdam was excellent made time for me
Adam was excellent made time for me, I didn’t feel any pressure at any time Accommodated a second appointment the next day to view the show home again as I was returning to home NI to ensure I had the opportunity to make an informed choice He has followed up with me after the saleFriendly and professional
Lesley · 30 April 2021
Agent replied · 12 June 2024
Hello Lesley and thank you for your review, and for sharing your wonderful feedback on the service that you've received from your Sales Advisor.We hope we can look forward to another great review from you when you're settled in to your new Ashberry home!Thank you again for your review, and for choosing Ashberry for your new home. Team Ashberry
★★★★★ 5/5
TrustpilotJulie was very patient with our…
Julie was very patient with our computer problems. Looking forward to seeing her in person.
Jack · 21 October 2024
Agent replied · 22 December 2024
Hello Jack, thank you for taking the time to leave this wonderful review! We are delighted to hear of the excellent service you received from your Sales Advisor, Julie! We wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotExcellent
I have never had any involvement with Ashberry previously, however ive been extremely happy with their service from the start. In particular, Amy, who has been there for me throughout the process of buying my new home.
Mr · 8 September 2025
Agent replied · 25 September 2025
Hello Mr Watson, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Amy! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe
★★★★★ 5/5
TrustpilotThe customer is made to feel that their…
The customer is made to feel that their time and interest is important. All areas covered with clear and consise information and explanation. Our first time as a new build purchaser was as it should be. Thanks to Adam at Bourne Springs.
Elizabeth · 26 February 2023
Agent replied · 12 June 2024
Hello Elizabeth, thank you for taking the time to leave this excellent review regarding the friendly and informative service you received from your site team! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Kara from Ashberry Homes has been fantastic since the very start. She has been so patient with us and explained everything in great detail every step of the way. We are so excited to move in to our beautiful new home and start our new adventure. Thank you Kara for making it all so easy.
Lynsey · 11 March 2021
Agent replied · 12 June 2024
Hello Lynsey and thank you for your review, and for sharing your wonderful feedback for your Sales Advisor! We're delighted to read that you've had a fantastic experience and will make sure that she sees your kind comments.Thank you again for your review, and for choosing a beautiful new home with Ashberry! Team Ashberry
★★★★★ 3/5
TrustpilotAfter service disappointment
As much as the homes appear to be an impressive design the after service is extremely poor. My son, partner and three year old son have what appears to be a roof problem allowing water in causing a continual damp patch ( which has increased in size considerably) effecting damage to the wall. Multiple attempts have been made to have this repaired to no avail. He has effectively purchased a defective product. Phone call, after phone call, and promises to correct the problem have resulted in zero. This has now been ongoing for approximately twelve months. It is not good enough.
E · 20 October 2023
Agent replied · 12 June 2024
Hello and thank you for taking the time to leave this review. So that we can pass along your concerns to your divisional team to investigate, and to better understand your concerns, we've requested some additional information. We'd appreciate it if you could please provide your development name and plot number. Many thanks, Team Ashberry
★★★★★ 5/5
TrustpilotCherry Meadow Hatton
We recently exchanged contracts on a property at Cherry Meadow Hatton. Our experience with Ashberry Homes has been great so far, very transparent on any additional costs and house specs. Communication with the site agent Adam has been great throughout. Adam made the process incredibly simple and stress free for us as first time buyers.
Paweł · 3 February 2021
Agent replied · 12 June 2024
Hello Pawel and thank you for your review, and congratulations on your new Ashberry home!We were delighted to read your feedback of your experience with us, and especially that you feel the process has been transparent, and that communication with your Sales Advisor has been great and helped to make buying your first home stress-free. That's really important to us at Ashberry.We'd like to wish you many years of happiness in your new home, and hope we can look forward to another positive review from you when you're settled in!Thank you again for your review, and for choosing Ashberry.Team Ashberry
★★★★★ 5/5
TrustpilotExcellent from start to finish.would definitely Recommend
Excellent service from start to finish.Could not do enough for us.Helpful evert step of the way.Would not hesitate to recommend.Chrissie,Fiona and Harry and Andy were exceptional.They all have gone above and beyond any of our expectations.Thank you so much 😊
Mrs · 5 March 2023
Agent replied · 12 June 2024
Hello Mrs Mulrooney and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotFantastic homes and staff!
I moved into an Ashberry Home on Moorfields View 5 weeks ago and couldn’t be happier. Tracey was fantastic during the purchase process, very patient answering all of my questions and since moving in, the site managers have been brilliant, regularly checking in to make sure things are ok. There have been some snags as you would expect in a new build, but the contractors have been prompt, friendly and tidy in their work. Cannot fault Ashberry at all as everyone on the site and in the sales team has done as much as possible to make the process work and to resolve issues.
Mr · 5 April 2022
★★★★★ 5/5
TrustpilotNew home
Our visit to the Ashberry Homes sales office in Bourne was a stress-free experience. Both Patrick and Vivien were extremely helpful and made reserving our new property easy. They were both very supportive and continue to be so. I would highly recommend buying a property here!
David · 4 July 2022
Agent replied · 12 June 2024
Hello David and thank you for taking the time to leave this fantastic review regarding the service you received from your Sales Advisors, Patrick and Vivien! This is the type of feedback that we strive to ensure we receive and we wish you all the best in your new Ashberry home! Team Ashberry
★★★★★ 5/5
TrustpilotThe Betony at Amberrise
Sales advisor Ben at the amberrise site in Ripley is super efficient, very helpful, and has an instant answer for any bit of information you wish to ask! Really supportive and informative of people in situations like ours where we’re first time buyers and completely oblivious to the whole process. Ben has been a pleasure to work with so far in getting us off the mark with our first ever home and look forward to the upcoming months in this process.
Matt · 29 March 2022
★★★★★ 5/5
TrustpilotJan and Kenneth at the Wavendon Collection site
Jan and Kenneth at the Wavendon Collection site has been amazing at helping me and my wife buying our dream home. They’ve been really professional and friendly. They are always available to help and made the whole buying process a pleasant experience. Thank you Jan and Kenneth.
Alan · 10 May 2022
Agent replied · 12 June 2024
Hello Alan, thank you so much for your fantastic review and congratulations on your new Ashberry home!We're so pleased to hear about the service you received from your Sales team, Jan and Kenneth at the Wavendon Collection! Please be assured your kind feedback will be passed along to your divisional team.We wish you the best for the rest of your journey into your new home.Team Ashberry
★★★★★ 5/5
TrustpilotSally at Moreton
Sally at Moreton was very helpful and informative. She was very knowledgeable and friendly. She made the whole process very straightforward.
Dave · 22 May 2024
Agent replied · 12 June 2024
Hello Dave and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Sally! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotEllena - Roundhouse Park
When I visited Roundhouse Park, I found Ellena to be polite, friendly and exceptionably knowledgeable of the properties that Ashberry Homes had to offer. She showed me around all the houses of interest to me and was able to answer all my questions. I saw several houses of interest to me, but it was Ellena’s assistance along with her excellent product knowledge that enabled me to make my final decision. Thank you.
Guy · 15 March 2024
Agent replied · 12 June 2024
Hello Guy and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Ellena at Roundhouse Park and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotReally great team at chellaston fold ,
Ivan · 29 April 2026
Agent replied · 4 June 2026
Hello Ivan, thank you so much for your kind words! We wish you all the best in your new home. Thanks again, Sam
★★★★★ 5/5
TrustpilotJan was Excellent and is always on hand…
Jan was Excellent and is always on hand to answer questions. I have spoken to so many house builders in the past 2 months and Ahsberry have shown me the highest level of professionalism. This was a driving force in my decision to buy from them.
Marcus · 4 May 2022
Agent replied · 12 June 2024
Hello Marcus, congratulations on your new Ashberry home and thank you for taking the time to leave this great review regarding the service you received from your Sales Advisor, Jan. We wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotWe have had a wonderful experience…
We have had a wonderful experience purchasing our first new home with Ashberry Homes Bedford. The entire home-buying journey was made smooth and stress free thanks to the excellent support from the Ashberry team.
Penpa · 2 June 2026
★★★★★ 1/5
TrustpilotIf you value good service, empathy, and professionalism, look elsewhere
I reserved a house with Ashbury Homes and, like many buyers, faced delays in the chain. Throughout this process I stayed in contact and even managed to find another solution within 10 days.
Kayb · 5 September 2025
Agent replied · 25 September 2025
Hello and thank you for taking the time to leave this review. We are sorry to read your concerns and we would like to look into this matter further. We've requested some further details, and we'd appreciate it if you could please provide these details as soon as possible. We will require your development name and plot details please.
However, should you have ongoing concerns we would encourage you to report them to us in line with the Bellway Complaints Procedure which can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure
Many thanks, Sam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
