Trusted Agent profile
★★★★★
20 reviews across 2 platforms
272 Bath Street, Glasgow G2 4JR
Online Property Auctions Scotland Limited's Glasgow office at 272 Bath Street is rated 4.2 out of 5 across 20 reviews on two platforms, including 18 Google reviews rated 4.1. The 2 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience overall. Claire and Tim Lovat are amazing. Very professional and communicative. They were very friendly and helpful from the right beginning. Everything was well-organized, and I was happy with the final result. Would definitely recommend.
1/5
GoogleI tried to book a viewing for a property I was interested in auctioning. I called on a Friday to arrange it, and the viewing was scheduled for the following Monday at 12pm. They confirmed the time over the phone, but I never received any follow-up email or text confirmation. Concerned, I called at 9:30am on Monday - just 2.5 hours before the scheduled viewing. I don’t live nearby, so I would need at least an hour to get there. Warren answered the call and assured me the viewing was still going ahead, saying that "the verbal confirmation was the confirmation". He then repeated several times that "you know where you're going, you just needed reassurance." Reassurance?? This isn’t about reassurance - this is basic professional communication. Wanting a point of contact on the day is not unreasonable, especially since OPA operates out of Scotland and depends on people in London to manage viewings locally. I’d rearranged my entire work day to attend this viewing. As someone who is self-employed, this cost me a significant amount of time and money. I showed up early and waited outside for 30 minutes. As suspected, no one came. I called OPA, who redirected me to someone named Elijah, who then gave me Salah’s number. I found myself standing outside, trying to get through to three different people, with no clarity or coordination. Warren insisted he'd done all he could from Scotland and didn’t understand why no one had shown up. Elijah wasn’t involved in the actual viewing but helped pass me along to Salah. And that’s where things really fell apart. Salah repeatedly lied. First, he claimed he went to the wrong address - yet he only called me at 1pm. Are we supposed to believe he stood at the wrong address for a full hour without contacting me? My call log shows I had to reach out to him first at 12:30pm, which strongly suggests he had no intention of getting in touch until prompted. Eventually, we texted and agreed to reschedule the viewing for Tuesday at 12pm. I told him on the phone that I didn’t trust the process at this point. His response? "It doesn't matter what you think, trust me, just trust me." Then, Tuesday morning at 8am, he messaged to say "they have changed it to Wednesday at 9am." I asked who "they" were. Later, he said, "I need to take my 5-year-old to A&E." Bare in mind, Salah had lied to me quite easily on the phone beforehand -- all his words are empty empty. Wednesday at 9am is when the auction starts. Common sense? At this point, I’m done bending over backwards for a company this poorly managed. This experience has left me with zero confidence. If this is how things are before anything is even signed, I can only imagine the chaos that would follow if someone actually won a bid and had to go through the paperwork process with them.
Dear Wing Kei, I apologise for you being messed about with this viewing. We were instructed to use the sellers management agents in London which is what we had done. We are very angry with Elijah, Salah and anyone else who has contributed to this set of circumstances. We have spoken with the seller of this property today and made them fully aware of the situation. I can assure you of our commitment to you and we will always do our best for our sellers and buyers. We will be in touch this morning to try and rearrange the appointment for you. Thank you Online Property Auction Group
5/5
GoogleAll went so smoothly purchasing land in Orkney,such great service, 5 star rating
5/5
GoogleGreat to deal with, Claire was amazing !
1/5
Google£3k auction fee for a £7k garage. Ridiculous. Your a mug if you pay 3k on top of the actual price of the property. and if you watch the auction the opa staff are obviously fake bidding themselves because its remarkable the amount of lots which fall 1k short of the reserve price.
As of June 2024 Online Property Auctions Scotland is under new management and we are happy to discuss discounts on Buyers Premiums for the less expensive lots. … More
5/5
GoogleThey took care of everything and made it very easy for me to sell my house, l would use them again
5/5
GoogleI have used this company a few times now and I must admit I am delighted with them , the owner is very helpful and accommodating as even sorted things whilst being off work. Keep up the good work guys 🙂❤️ …
5/5
GoogleGeorge was really helpful & easy to deal with, this is a really good value service.
Thank you Alice
1/5
GoogleMe and my partner (also male) agreed to go to Glasgow to sign the paperwork agreed over the phone. When we got there a handshake was refused which we found strange but thought perhaps Covid minded.. When it got down to the deal the price …
As of June 2024 Online Property Auctions Scotland is under new management. We have changed our processes and our staff and have a happy repeat customers base now. … More
5/5
GoogleGreat experience. Super easy and transparent process. The team was friendly, quick, and successfully helped me sell two properties with ease. Highly recommend using. Online Property Auction Group.
5/5
GoogleAbsolutely cannot recommend these guys enough. They’re incredibly professional, very prompt and communicative. They sold a property of mine within six weeks and at a higher price, something two other companies failed to do in two years. I wouldn’t use anyone else.
5/5
GoogleExcellent company to deal with
1/5
GoogleThis company is extremely loose with the truth and descriptions, and completely untrustworthy. They are on the ball however when it comes to charging for the displeasure of dealing with them. Be very aware of dealing with these people.
As of June 2024 Online Property Auctions Scotland is under new management. We have a new robust process for listings and marketing to ensure that everything … More
5/5
GoogleHighly recommend OPA as an honest, well run property auction business. George had infinite patience in helping me with the process. Always felt they had my back. Highly recommended company. Really like their easy to use website too.
Many thanks for your kind words James.
5/5
GoogleRefreshing to finally have another auction company available who are hungry to help. I've now bought and sold through this company and i'm glad I gave them the chance with one of my properties. Long may this relationship continue. Hopeful …
Thank you for the kind words Stevie.
5/5
GoogleProvide informative legal packs so you can understand the particulars of the property and had good Experiance when calling in asking for additional details
Thank you Alistair
5/5
GoogleStraight forward and transparent selling process. Friendly and efficient service. Would highly recommend.
Thank you Louise
5/5
TrustpilotHIGHLY RECOMMEND VERY PROFESSIONAL
From the moment I bought the property, my experience has been outstanding immediately got in touch with very friendly service. explained the next steps and have been perfect since.
5/5
GoogleRating only, no written review.
5/5
TrustpilotStaff is very friendly and helpful
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Online Property Auctions Scotland Limited's Glasgow office has 20 reviews across two platforms: 18 on Google, 2 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Online Property Auctions Scotland Limited is rated 4.2 out of 5 across all 20 reviews, and 4.1 out of 5 on Google from 18 reviews, checked 9 October 2026.
Online Property Auctions Scotland Limited, 272 Bath Street, Glasgow G2 4JR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.