Trusted Agent profile
★★★★★
15 reviews across 1 platform
148/150 West Regent Street, Glasgow G2 2RQ
MQ Estate Agents and Lettings's Glasgow office at 148/150 West Regent Street is rated 2.3 out of 5 across 15 reviews on 1 platform. The 15 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
TrustpilotAVOID
From the start we had issues and although always resolved it became a headache. When we chased up to see if they would be doing an inspection on our property i received very blunt emails from Barry and then said we should find another agent. Reading other reviews it appears his aggression is well known and documented in the press. We never took anything further with regulators but can see no end of 5 star reviews on Google have suddenly appeared !!
1/5
TrustpilotAbsolute joke of a company and Barry is…
Absolute joke of a company and Barry is ,rude and obnoxious
5/5
TrustpilotThe MQ Experience
Barry, the director of MQ is “hands on”in his business.He carries out all viewings himself, giving reassurance to the customer that this isn’t a “has been”Estate Agency living on past performances, like so many out there. C’mon, the DIRECTOR carries out the viewings, (not his staff), so he’s close at hand should he be needed. This isn’t the first time Barry has represented me, I like his energy, his confidence and commitment as if he was buying or selling his own home. Very easy to deal with, phone him any time and he will answer, trust me from experience. Anytime. A fantastic negotiator, negotiated £35k over the asking price when I was happy with a further 20k. MQ also have some fantastic deals on selling property, saving on average £1,500 compared to the other estate agents. I was happy with that. Also offered virtual tour of the townhouse, drone pictures from an arial vantage point which looked stunning in the schedule. Holly, who runs MQ office, is flawless. Always on the ball, regular updates, fantastic communication skills and all credit is hers for drafting the schedules and meticulously preparing descriptions of same. I’ve bought and sold a few properties with various Estate agents however this MQ Team works hand in glove, as I now use only MQ. Such fantastic, focussed and dedicated individuals. Please don’t make the mistake of going with the “has been” Estate Agents. Too many hidden charges!!! Give this outfit a call…what have you got to lose. If there were 6 stars, that’s what I’d submit.
5/5
TrustpilotAn excellent service…
Barry and Holly provided an excellent service, with the property fetching well over its asking price and home report value within less than a week of going on sale. They went the extra mile in terms of handling views and assisting with the handover of keys at exchange. Highly recommended,
5/5
TrustpilotWe recommend MQ Estate Agents…
We can't recommend MQ Estate Agents highly enough. From the first visit until the sale was concluded, they were truly fantastic. Barry was our main point of contact from start to finish, he was always available. When there were a few issues, he and the team were always there to help out. Selling a house can be a stressful time but Barry's calm and professional attitude helped us incredibly and he often went above and beyond to help us. We would like to thank Barry, Holly and the team for their hard work. If you are looking for a reliable Estate agent we definitely recommend MQ
5/5
TrustpilotI had cause to deal with M&Q Estate…
I had cause to deal with M&Q Estate Agents & Lettings recently in relation to an issue affecting our building, and I wanted to commend them for the way they handled it.
1/5
TrustpilotAwful
Awful . Just avoid at all costs. If you happen to live beside people they rent property to god help you.
1/5
TrustpilotCompletely disorganised with no regard for clients
Completely incompetent when arranging viewings. We had an appointment to view a property an hours drive from where we were staying. 10 minutes before the appointment we received a call to make the meeting 30 minutes later. At the agreed time we arrived at the property but noone was there. Waited another 10 minutes then phoned to see what was happening. Told it would be at least another 20 minutes. So the agent was over an hour late. Due to the delay we had to cancel 2 further viewings!
1/5
TrustpilotThey are not worth 1 Star
They are not worth 1 Star. We paid them £2,900 in advance, after being assured of our money back by Barry Chuwen. It has never materialised, he kept our cash. No phone answered on his mobile or his side-kick Holly. We are 2 pensioners and they have stolen almost £3,000. Please be very careful. Hes a crook as far as I'm concerned. I hope he reads these reviews and returns the cash.
1/5
TrustpilotI Saw Through Them Immediately - You Should Too
I dealt with M Q Estate Agents and Barry Chuwen & I was extremely disappointed. From the start, his approach raised serious red flags.
5/5
TrustpilotFrom the first day Barry arrived at our…
From the first day Barry arrived at our home, there was only going to be one estate agent for us (MQ estate agents)
1/5
TrustpilotGangster behavior
Gangster behavior - intimidation . They drive up to the house - banging on the door, taking pictures . They frightened the family including the children . Reported to Glasgow Police .
1/5
TrustpilotI wish I could leave a 0 star for this…
I wish I could leave a 0 star for this rubbish company. DO NOT USE MQ AS YOUR AGENCY COMPANY.
1/5
TrustpilotBig let downs
1/5
TrustpilotDon't use honestly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
MQ Estate Agents and Lettings's Glasgow office has 15 reviews across 1 platform: 15 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
MQ Estate Agents and Lettings is rated 2.3 out of 5 across all 15 reviews, checked 9 October 2026.
MQ Estate Agents and Lettings, 148/150 West Regent Street, Glasgow G2 2RQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.