Dial A Home Glasgow reviews

★★★★★ 5/5

Google

I had a great experience working with Dial a Home Property Management. Everyone I dealt with was friendly, professional, and very helpful throughout the process. I would especially like to thank Sarah and Lorraine, as I worked most closely with them. They always responded to my emails within hours and were consistently supportive and efficient. Even after I moved out, they kindly agreed to act as my reference and responded promptly. I hope Sarah, Lorraine, and the rest of the team are recognized by their managers for their outstanding customer service and professionalism.

Farzad · 17 January 2026

★★★★★ 5/5

Google

I just wanted to recommend Dialahome to any landlords out there in and around Glasgow. I have used them for many years (after moving from another agent who did not appear to look after the properties or their clients very well) and have had nothing but a positive experience with them. They ensure the properties are compliant with legislation and deal with all aspects of tenancy changeovers including informing the utility companies and council tax; I don’t think all agents do this. I have left the rental market now, but I wish them all the very best with their ongoing business.

Jackie · 16 November 2024

★★★★★ 1/5

Google

They should re-brand to Dial-A-High Cortisol Level. There are far too many dodgy dealings to list, but the core issue was their complete disregard for laws, regulations, and basic decency. Their priority was clearly their slum-lord’s interests, not the wellbeing of their tenants. What we experienced was a mix of incompetence, unprofessionalism, power-tripping, and a shocking lack of empathy. In hindsight, being served a no-fault eviction was ironically the best thing that could’ve happened. Our new landlord treats us with respect, and the difference is like night and day. It’s genuinely impressive how much we put up with while living under Dial-A-Home’s so-called management. Unless you enjoy doing other people’s jobs and living with chronic stress, avoid Dial-A-Home at all costs. And if you’re already a tenant, know your rights. You’ll need them.

Freya · 17 September 2025

★★★★★ 1/5

Google

Complete fly by night company who underhandedly do everything to make sure that your deposit is not returned. We had 3 separate house viewings at the end of our tenancy and on each occasion they commented on how well we had kept the place. Once the keys were handed back they then advised that they had to keep £150 for cleaning fees?? After a lengthy appeal, the SDS scheme ruled in our favor, however the whole process was a rigmarole. I will never use this company again and wholeheartedly advise people to stay clear from these crooks.

S · 11 June 2018

★★★★★ 5/5

Facebook

I’ve been with Dial A Home in Duke Street Glasgow for over 2 years now and never had any problems at all. The girls are pleasant and down to earth and anything that needs fixed in my flat has been sorted out and dealt with straight away. For example my washing machine wasn’t working properly and I had a brand new machine the next day!

Lorna · 20 October 2021

★★★★★ 5/5

Google

Letting agency was quick to respond to emails/phone calls and also get the necessary person out to fix issues that occurred in the flat. Both checking in into the flat and leaving the flat were easy processes compared to previous experiences with other agencies.

Ameena · 16 April 2023

★★★★★ 1/5

Google

HORRENDOUS EXPERIENCE...Paid £595 deposit, Dial-a-home then demanded another £495 plus the 1st months rent (£1585 before i even move in) I refused this BLACKMAIL request and demanded my original £595 deposit back, to date they have refused to return this deposit or even reply to any emails, i now have Shelter Scotland on the case. PLEASE AVOID DIAL-A-HOME LIKE THE PLAGUE, A-MORAL NASTY INDIVIDUALS.

Bikeit · 11 June 2017

★★★★★ 5/5

Google

Dial A Home.. friendly and down to earth bunch of highly organised people who are very good at what they do. As a landlord, I always look for an agent that will treat my tenants well. It’s a 3 way street, not an easy thing to manage at …

Stephen · 17 April 2022

★★★★★ 5/5

Google

This has to be the best letting agencies I have ever used. From the very get go they were incredibly pleasant to deal with and extremely helpful in finding my flat. Throughout my tenancy, they were immediate in solving any problems we had …

Steven · 17 April 2022

★★★★★ 5/5

Google

Excellent service from start to finish always. I have used dial a home for many years now to help me find tenants for my properties and I have never had any problems. all of the girls are so very helpful and nothing is ever a bother, they …

Janet · 17 April 2021

★★★★★ 1/5

Google

This is he most unprofessional estate agent I have ever encountered. A young couple in their first flat and the toilet leaks, the bathroom floorboards are black, fluffy and rotten, twice a foot had gone through the floor and when it's …

Sarah · 17 April 2022

★★★★★ 1/5

Google

Awful, disgraceful company. Money grabbing and do not care about their tenants. Do not use.

Louise · 15 April 2024

★★★★★ 5/5

Google

I contact dialahome right at the beginning of the pandemic last year as was just about to be made homeless and they were the most helpful agency ever!! they helped me gather everything i needed and made the process super easy. …

Shaun · 17 April 2021

★★★★★ 5/5

Google

I am a landlord who have used this company for over 6 years now with 2 separate tenants. We have found them to be very professional and always willing to answer any queries we have had, and help out in any way they can. I would not …

Lynn · 17 April 2019

★★★★★ 1/5

Google

Horrendous company suppose to mange property’s if only the landlords knew the way they handled nusisance tenants!!!!! Strongly recommend not to use as your agents my Dad lives above a private let that they are suppose to manage they don’t …

Ann · 17 April 2019

★★★★★ 5/5

Google

Been a tenant of a home which is managed by Dial A Home for three years now. They have been extremely helpful whenever an issue has risen with regard to the …

Emily · 17 April 2021

★★★★★ 4/5

Google

Staff helped me so much find my house and are always there if you have any issues or need help.

Daniel · 11 June 2017

★★★★★ 5/5

Google

Highly recommended... Great service..

Muhammad · 16 April 2022

★★★★★ 5/5

Google

Quick to respond and very helpful, fast and full deposit refund! Again anytime! Thank you!

Marvin · 11 June 2019

★★★★★ 5/5

Google

Great service as a student very helpful would use again in the future.

Gemma · 11 June 2019

★★★★★ 5/5

Facebook

Happy with their service.

Peter · 18 August 2018

★★★★★ 1/5

Google

Rating only, no written review.

SK · 15 April 2024

★★★★★ 4/5

Google

Rating only, no written review.

DESI · 15 April 2024

★★★★★ 1/5

Google

Rating only, no written review.

Paul · 16 April 2023