1/5
TrustpilotLow built quality homes
Low built quality homes. I am disappointed and know I have nowhere to go with this complaint. I observed lot of bulging in ceilings near kitchen and it’s now slowly coming down at top corners.
Trusted Agent profile · Glasgow
Avant Homes Scotland West Glasgow reviews
★★★★★
1,724 reviews across 2 platforms
Aurs Road, Barrhead, Glasgow, G78 2SQ
Part of Avant Homes Scotland West, see every office.
Avant Homes Scotland West's office in Glasgow, at Aurs Road, is rated 3.7 out of 5 across 1,724 reviews on two platforms, including 7 Google reviews rated 2.6.
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Reviews
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe lady (Caroline) in the sales office…
The lady (Caroline) in the sales office was so helpful and made what is a very stressful time seem a little more relaxed and I hope that we might buy.
5/5
TrustpilotVicki Phelps Summerville
Great service from Vicki from initial enquiry to reservation. Couldn’t have been more approachable and friendly. Thanks so much.
5/5
TrustpilotGreat service
Great service. Very informative and helpful. Quick to respond to any enquiries or problems so far and deal with these effectively and efficiently.
5/5
TrustpilotExcellent customer service from Julie
Excellent customer service from Julie. She explained everything to us clearly and with patience. We are touched with her service and would move to the next stage of the journey with purchasing the home.
5/5
TrustpilotRectifying issues
After experiencing a few issues with leaks in my home, Avant have been amazing at rectifying the issues. The team have kept in touch throughout to explain the next step and ensured that each step of the process has been as quick as possible. Thank you Avant!
5/5
TrustpilotExcellent communication
Process so far has been smooth. Angela our Sale rep is very informative and always happy to help. Regular contact through the process and we are fully informed via Angela regarding the progress and update.
5/5
TrustpilotLesley from the sales team took us to…
Lesley from the sales team took us to three different properties and explained everything very well to us about getting a new home. Wonderful and reliable builders overall in my experience
5/5
TrustpilotEarly stage of looking at a new house
Early stage of looking at a new house. Looked at a few developments. Avant properties and surrounding site landscaping look better than others. Looked at new development in Burnopfield. Team were really informative and helpful. No pressure and driven by customer needs. Product looks very good as is the customer service. Andrea and Rachel both really helpful. Thx
2/5
TrustpilotStay away
General design is nice, good ideas for kitchen, bathrooms - modern and nice. However customer service … omg don’t really got time to mention about everything, but one of my claims has been accepted over two years ago, and still hasn’t been fixed. It’s kind of joke!
5/5
TrustpilotNewtonlees Dunbar - Well looked after
An easy process and happy with all the elements of the purchase and support process both before and after we moved in. Would definitely recommend Avant Homes to others!
Agent replied · 10 June 2024
Thank you so much for your review Kevin - It really does mean a lot to us.Its great to hear that your end to end journey with us has been so positive - we aim to ensure that remains the case.Also really pleasing to hear that you would recommend us, that's the true measure that we are getting things right!Best wishesAvant Homes
5/5
TrustpilotProblems solved
Having had to contact Customer Services at Avant several times, my problems have always been handled by Laura who is very professional and courteous and has always arranged for everything to be sorted out for me as soon as possible.
4/5
TrustpilotThe information about the house was…informative
The information about the house was informativeUnfortunately the house we wished to see is not available to see yet;
5/5
TrustpilotThe show room assistant was excellent
The show room assistant was excellent. Explained everything I needed to know. She was full of knowledge on the property we were interested in. Credit to the company
5/5
TrustpilotExceptional quality homes with great designs
Exceptional quality homes with great designs, unlike those boring and predictable house designs from other builders. To cap it all, I've had excellent customer services from Georgia and Co. Great work mates
1/5
TrustpilotCancelled appointment by phone two days…
Cancelled appointment by phone two days before viewing On viewing day I had a call to ask where I was!Communication poor within the company perhaps?
4/5
TrustpilotHelpful and professional.
Helpful and professional.I was promised an email with the brochure which, disappointingly, this hasn't been sent to me.
5/5
TrustpilotLewis has been a great help with…
Lewis from Greenlock place development has been a great help with explaining everything we needed to know. Always kept us informed and giving us the right information.
5/5
TrustpilotAbsolutely amazing
Absolutely amazing. Sadly I forget the name of the saleswoman who showed me around the development in Barton Seagrave but she was nothing short of amazing. I’m certainly considering purchasing with Avant in the next couple of months.
1/5
TrustpilotAbsolutely disgusting customer service
Absolutely disgusting customer service! I have tried to make an appointment to view a property at the ten locks site Market Harborough, Leicestershire. I have called the site office and spoke to an agent twice and was told I’d be called back but nothing. I’ve sent numerous emails, with no reply what so ever. Absolutely disgusting customer service!
5/5
TrustpilotBella@Bradley point was a real pleasure…
Bella@Bradley point was a real pleasure to deal with. So patient and understanding. I would recommend her personally
5/5
TrustpilotAmazing welcome and really went beyond…
Amazing welcome and really went beyond what I’ve would expected when just turning up to ask about the houses on sale. Thank you much appreciated. Gini
5/5
TrustpilotA great company to transact with
A great company to transact with. Our sales advisor (Louise)was really deligent. We got our first home with Avant and it really a stress-free process for us.
1/5
TrustpilotStay away from this company
Stay away from this company, worst builder I have had the displeasure of purchasing off. No issue with give you a second rate house and never hearing from them again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Avant Homes Scotland West hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
