Trusted Agent profile · Glasgow City

Savills Glasgow reviews in Glasgow City

4.1

★★★★★ Great

1,881 reviews across 2 platforms

163 West George Street, Glasgow, G2 2JJ, Glasgow City, G2 2JJ

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Savills's office in Glasgow City, at 163 West George Street, is rated 4.1 out of 5 across 1,881 reviews on two platforms, including 102 Google reviews rated 4.5.

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4.5 / 5

102

Reviews on Google

This office

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1,779

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

5/5

Trustpilot

It was great working with Oliver…

It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.

Chong · 22 July 2023

5/5

Trustpilot

Savills St John’s Wood

Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.

Charlene · 5 October 2021

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team

1/5

Trustpilot

Not interested in handling my sale

Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.

Christopher · 10 January 2023

Agent replied · 23 October 2024

We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.

5/5

Trustpilot

Compliment to Yato

Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.

Dr · 26 March 2024

5/5

Trustpilot

Paige Ford

Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour

Shiva · 23 September 2021

Agent replied · 23 October 2024

Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige

5/5

Trustpilot

The Savills team did a brilliant job…

The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.

Chris · 3 December 2019

Agent replied · 23 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

A worry free journey with exsperts that really care and have high standards

They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.

Maureen · 1 September 2023

5/5

Trustpilot

From the very beginning I felt valued

From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams

Louis · 16 March 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team

1/5

Trustpilot

It’s been 25 days since we moved out of…

It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively

Peter · 30 May 2019

Agent replied · 23 October 2024

Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.

5/5

Trustpilot

Exceptional Assistance and Support from Savills During the Purchase Process

I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.

David · 6 June 2023

Agent replied · 23 October 2024

Hi David, we understand the charger is now being fitted by the developer, we do apologise for the delay from the developer.

5/5

Google

Couldn’t be happier with the service I received from Savills Glasgow office. Lots of viewings from the off. Regular feedback updates from my agent, Peter Walker, never had to chase. Even when the first buyer dropped out the property was re-listed immediately, viewings booked for the next day and the property sold again within a week. I don’t think another Glasgow estate agent could have pulled that off. Plenty of estate agents in Glasgow but I feel Savills delivered what they promised. A class act...

David · 24 October 2019

5/5

Trustpilot

Quite simply, everything you'd want from an Estate Agent

I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.

Mark · 9 March 2020

Agent replied · 23 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.

1/5

Trustpilot

Service - 0 star

What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.

Abbas · 15 November 2022

Agent replied · 23 October 2024

We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.

5/5

Trustpilot

I enjoyed working with the Savills team…

I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.

Chris · 2 May 2023

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

A very efficient and professional…

A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.

Stephen · 8 July 2022

Agent replied · 23 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Selling a house in a pandemic

Selling a house in a pandemic was never going to be easy but Charlie, Ryan and other colleagues did everything they could to help and support us through the process. They were endlessly attentive, hard-working, helpful and thoroughly professional. We would absolutely recommend Savills.

NS · 30 November 2020

Agent replied · 23 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

A great service from Tami Falzon at…

A great service from Tami Falzon at Savills. She was always very professional in her dealings with tenants, other agents and contractors. Her support was invaluable in securing a positive outcome to our recent issues with the apartment above. It was a pleasure working with her

Mr · 7 March 2024

5/5

Trustpilot

Review for Harry Briggs Reeve of Savils

Savils are the agents for my landlord and the agent I’ve been dealing with is Harry Briggs Reeve.It has been a pleasure dealing with him concerning my retirement and surrender of my farm tenancy. I have found him to be fair open and honest with me throughout all the dealings concerning this transaction

Rob · 29 September 2023

5/5

Trustpilot

Savills were fantastic dealing with the…

Savills were fantastic dealing with the sale of our property. Richard Brooks we cannot thank you enough for your help and just so professional. All the team were amazing with any questions etc. We have purchased through Savills and most certainly would deal with them again. Thank you.

Carol · 23 January 2024

5/5

Trustpilot

Helpful

Helpful, positive outlook, always polite and resourceful. The agent even helped me clean the sink in the flat before a new tenant moved in which was over and above her duties.Also the tenants like her as well, which is important.A pleasure to work with

Ms · 20 November 2020

Agent replied · 23 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Hannah has helped me throughout my…

Hannah has helped me throughout my moving process in the new apartment i currently live in. I am very pleased so far about the apartment, as well as my experience and the help i had from her.

Eva · 22 February 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. It a pleasure to assist you. We look forward to working with you again in the future.Regards,The Savills Team

5/5

Trustpilot

Excellent sales and rental departments

I have now been involved with Savills in the rental market and the sales market. Both are equally good and run very well by management with a great team to follow.

Joe · 11 November 2022

Agent replied · 23 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.

1/5

Trustpilot

Negligent, mean, liars

Initially presented by real estate agency Savills with a beautiful 1 bed and promised luxurious amnesties/services when I moved at Lillie Square at the end of 2017, however sadly the reality proved to be quite the opposite and my experience at the property has been disappointing to say the least. I ended up paying thousands of pounds in bills received retrospectively due to negligence and false advertising on behalf of agency Savills. The building had not been registered with the council and the property hadn’t even been allocated a tax band (although had been advertised as such) causing major delays with council tax bills, internet and electricity supply etc. I had no heating last winter due to an error with the comfort cooling system both estate ADMIN nor SAVILLS were unable to solve for MONTHS. I have interestingly been issued bills worth £600 for this period I have had no heating in from Switch2, the dubious heat network provider the building uses.I was told my Fiona Head of Complaints that these issues were to be expected to come with a new built. When asking them for compensation for the issues I was refused it and given notice to vacate the property. The only soothing thought is that I am due to leave the property soon, leaving all these problems and nightmare behind.

Sandra · 10 March 2019

5/5

Trustpilot

Picked up the phone and then sold my…

Picked up the phone and then sold my house. I knew how long it would take and how much it would cost. GreatThe help finding a solicitor who efficiently handled the paperwork was a bonus

Miss · 23 May 2022

Agent replied · 23 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and if you need anything else please let us know.

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