Every review we hold for the Gillingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience with Patersons Estate Agents. They showcased our home beautifully, the staging and reel genuinely captured the feel of the home we love. Joe built a real sense of trust from the outset and was refreshingly honest, engaged and supportive throughout. Communication was excellent, the WhatsApp group kept us constantly up to date, and Joe and James were always available whenever we needed them. We’ve already recommended Patersons to so many people and wouldn’t hesitate to use them again.
Rachel · 15 April 2026
★★★★★ 5/5
GooglePatersons estates have been amazing in my property journey.
As a first time buyer, I was incredibly nervous over the process however, Joe was nothing but helpful and took extra time and care to make sure everything I needed was in place.
They regularly update you on the process, helping to make you feel at ease throughout the journey.
Cannot credit them enough!
Mollie · 9 December 2025
★★★★★ 5/5
GoogleI feel very lucky to have a company like Paterson Estates working in Gillingham, Dorset. I engaged them to sell my parents home. I can't say enough about how impressed I was from our 1st meeting. And when we handed over the keys my view had not changed. Thank you Joe, thank you Justine. You really do offer a first class service.
Paul · 2 October 2025
★★★★★ 5/5
GoogleJoe and the team at Patersons have been amazing during the whole process of selling our property and our onward purchase.
Nothing was ever too much trouble for them, they have been attentive, very proactive and have kept us up to date throughout the entire process
Nothing has been too much trouble and they have gone above and beyond to make what can be a very stressful time, a smooth process.
Highly recommend.
Thanks Team Paterson!
Billy · 17 April 2025
★★★★★ 5/5
GoogleHaving been badly let down by another Estate Agent we were unwilling to trust again, but Joe was recommended to us and we decided to take a chance. From the start he was very understanding and absolutely got our needs, the house was sold on the second viewing and Joe kept us informed throughout the process and remained totally professional at all times. I would have no hesitation in recommending Patersons in the future
Kirstie · 14 April 2025
★★★★★ 5/5
GoogleWe would highly recommend Pattersons. From start to finish they have been professional, helpful and knowledgeable . No question was any trouble and always answered in a timely manner. All at Pattersons took the time to make sure we achieved the sale of our home. We can’t thank them enough..
Sue · 5 December 2025
★★★★★ 5/5
GoogleJoe’s knowledge of the property market around the Gillingham area is second to none. He was able to find us a buyer swiftly and took care of the initial process seamlessly. We honestly couldn’t have asked for a better estate agent to have on our side through a particularly tricky house sale. Joe was relentless with making phone calls and sending emails when we had trouble with multiple solicitors in our chain. His communication was top class and he reassured us after every query we had. Having dealt with other estate agents in the past, I can say that Joe went above and beyond what was expected of his role and made the whole process an lot easier.
I would highly recommend Paterson Estates to sell your property and would 100% use them again.
Amy · 14 December 2024
★★★★★ 5/5
GoogleWe just completed on our sale with Patersons this month and I was very happy with their service the whole way through the process. They made a gorgeous video of our place, making it very easy to view and attractive! Communications were good …
Lesley · 16 December 2025
★★★★★ 5/5
GoogleOutstanding experience with Joe and the team at Paterson Estates and we didn’t even instruct him as our agent! We bought a house that he was selling and Joe went above and beyond to make sure our purchase went through smoothly. All the cliché’s you hear about estate agents you can ignore about Joe because he’s honest, direct and very easy to communicate with. We love our new home but when the time comes to sell we will be instructing Joe and the team.
Tara · 23 October 2024
★★★★★ 5/5
GooglePaterson Estates were amazing throughout the whole process of selling my property. Joe was always at the end of the phone when needed and the WhatsApp group chat made communication very easy in what was a very stressful time. Will definitely be using again. 10/10.
Deanne · 5 December 2025
★★★★★ 5/5
GoogleMoving house is one of the most stressful life events…according to the experts. In our experience, this is so true. What you need during this time is an agent that will partner with you throughout the whole process.
Paterson Estates have done exactly that. They have been with us every step of the way. Giving us professional, objective advice and guidance as we negotiate our way through the sale of our house, and the purchase of our new home. Thank you Samuel, you have been amazing throughout.
We thoroughly recommend Paterson Estates.
Simon · 23 September 2024
★★★★★ 5/5
GoogleWell what can we say! Patersons were amazing with our sale and purchase from start to finish. We had so many set backs along the way but they were so determined and supportive throughout that we have finally made it into our forever home! …
Sophie · 16 November 2025
★★★★★ 5/5
GoogleI can't say enough good things about Paterson Estates: they are just superb and professional in every possible way. My (mother's) house had previously been on the market with A N Other local agent for 7 months before I switched, in utter frustration at their passivity and seeming inability to sell our property. By contrast, Joe saw only solutions, not problems and was fair, honest and transparent in seeing what could be done to sell a much loved family home. We secured our buyer in a very short period of time and were able to complete an, at times tricky, chain due solely to Joe being utterly tenacious in following up, qualifying and speaking to every single participant to ensure that we got there in the end.
Paterson Estates show the way that estate agency should be done; I recommend them to anyone in North Dorset wanting to sell (or buy) and we will be using them ourselves when the time comes to move on. Thank you to Joe, Sam and James for restoring our faith and being great communicators!
Cleo · 2 August 2024
★★★★★ 5/5
GoogleWe would highly recommend Paterson Estates to anyone thinking about selling their property. Joe sold our home before the for sale sign even went up! Joe was extremely professional, approachable and there every step of the way. Their passion and drive to sell our property was truly outstanding and they really listened to our needs from the first meeting and came up with a plan suited to us. Nothing was ever too much trouble and I don't think it would of completed so quickly without the support from Joe and the Paterson Estates team.
Emma · 14 July 2024
★★★★★ 5/5
GoogleUltimately it is a bit of a gamble which Estate Agent you put your property with, when it is time to sell.
We chose to use Jo, Samuel, James, Justine and Deane at Patterson Estates and to say the gamble paid off is a bit of an understatement. They were really on top of their game and their service I found second to none.
Shirley Page
Shirley · 14 April 2026
★★★★★ 5/5
GoogleI would like to say that the team at Paterson Estates Deanne and Justine were excellent in the management of our recent property purchase in terms of communication and detail highly recommended.
Glenn Sherwood.
GWS · 21 November 2025
★★★★★ 5/5
GoogleI wasn’t particularly impressed with estate agents until I experienced the exceptional service at Pattersons. The team was incredibly efficient, making the process smooth and hassle-free. They consistently went the extra mile, showing determination and dedication to get our house sold. I would 100% recommend them to anyone looking to sell their house. Special Thanks to Joe for all his hard work. Rol & Claire
Rolandheming · 18 October 2024
★★★★★ 5/5
GoogleWe purchased a house through Patersons recently. Joe was proactive keeping all the parties talking. He was really professional and there was brilliant communication from him right up to the hand over of keys. Many thanks
Sue · 25 September 2025
★★★★★ 5/5
GooglePatterson’s estates went above and beyond for our house sale. From the initial phone call enquiring about their company right through to completion of our sale, Joe (Joe Paterson, twin to Sam Paterson, who’s business it is) , was with us every step of the way. Everything was done yesterday, nothing was too much trouble and Joe was on the ball with absolutely everything including chasing incompetent solicitors which was not his duty to do so - Joe made sure that everything was in line.
Paramount to any important dealings is communication and it was faultless between Joe and myself, Joe and solicitors and the purchasers. It made our stressful experience easy!!!
They are extremely professional in every aspect, but also extremely friendly and personal. When important financial decisions need to be made, Joe was the calm knowledgeable voice I needed to get me through.
A big thank you as an add on to this review to both Sam and Joe selling our property. Joe is now on to selling another property of ours and I have every faith in his expertise for it to go as smoothly!
Sophie · 23 December 2023
★★★★★ 5/5
GoogleMany thanks to James and the team for their friendly and highly professional service. All my questions were answered promptly, and I really appreciated the helpful advice on the local Dorset area.
Varvara · 9 September 2025
★★★★★ 5/5
GoogleMy son has just finalized his first house purchase through Patersons, it has been an exhausting and difficult purchase for both us and Patersons. Joe has gone above and beyond in supporting us throughout and has kept us up to date every time there has been news of any kind. Joe is a very community minded person with a caring attitude and deserves to do well in the future with the business.
Jackie · 23 December 2023
★★★★★ 5/5
GoogleJoe and team were fantastic, as before.
They went above and beyond what we expected of them as our estate agents.
Fabulous service.
Thank you all
Jill · 2 October 2025
★★★★★ 5/5
GoogleHi.
5*. I can’t begin to thank Paterson Estates enough for finally getting the sale of my house to the end.
They truly are a remarkable team/brothers
Samual went above and beyond never giving up
and finally it all happened.
Janet.
Janet · 10 April 2025
★★★★★ 5/5
GoogleThis Agency go above and beyond what you would expect from an Estate Agent. Always available, quick to respond on any query. So helpful with any and all problems that arise.
All the staff are exceptional, with Justine and Deanne who dealt with us for our sale
Outstanding.
Thank you
Lolita · 9 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
