Every review we hold for the Gillingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe originally bought a property from Kayleigh a few years ago which was seamless and Kayleigh took care of everything. More recently Stewart and Kayleigh have helped us with renting our property. They managed the whole process and let the property within a matter of weeks. Would highly recommend to anyone! Thank you so much!
Emily · 12 June 2024
Agent replied · 23 August 2024
Thank you Emily for your lovely review.
★★★★★ 5/5
GoogleWe were very impressed by Kayleigh, we were buying a house she was the agent for, she was totally professional and went far and beyond to keep the purchase and sale moving forward. She kept the other agents on their toes and was contacting all solicitors involved for progress at all times. We were selling our house and completion was well within 3 months, and this was all happening during the pandemic, and partial lockdown. Nothing was too much trouble. All in all can't recommend Kayleigh Stevens highly enough, you won't be disappointed.PositiveResponsiveness
Jihat · 20 June 2022
Agent replied · 19 June 2024
Thank you Jihat for your lovely review, I hope you're both enjoying your new home and especially that beautiful garden. Take care.
★★★★★ 5/5
GoogleKayleigh was the agent for the property we were buying. We found her to be extremely helpful right the way through the buying process, keeping us regularly updated and assisting us with our queries with both the vendors and solicitors promptly. Her recommendations of solicitors, which we used, also helped us to complete on our house purchase relatively quickly and stress free. Kayleigh's unique selling point is that you feel you get a personal service...and that's what we feel makes her stand out from other agents we have dealt with before. We would highly recommend her services.
Natalie · 20 June 2022
Agent replied · 19 June 2024
Thank you so much for the lovely review.
I hope you're all enjoying your new home.
★★★★★ 5/5
GoogleKayleigh was absolutely brilliant when I purchased my property through her. She would almost always answer the phone no matter what time I called her but if she did miss it she would return the call straight away. Kayleigh would answer queries instantly and was constantly chasing up solicitors both sides of our deal. She was also very helpful on aspects of house moving that I was new to. On top of that she was always extremely pleasant even when I can imagine I was stressing her out. I would recommend her to anyone looking to purchase a property.
Dan · 20 June 2022
Agent replied · 19 June 2024
Thank you Dan for taking the time in leaving me such a great review. I am so glad you are enjoying your new home.
★★★★★ 5/5
GoogleFantastic service from Kayleigh and Stewart who provided excellent communication and professional guidance and who were so very helpful and supportive throughout. Property sale completed within 10 weeks. I would highly recommend The KS Property Group.
Madeline · 18 January 2026
★★★★★ 5/5
GoogleExcellent company cannot recommend them enough, so kind professional and go the extra mile. Could not have managed without them
Tracy · 5 August 2025
Agent replied · 16 April 2026
We truly appreciate your recommendation. Thank you for recognising our efforts, we’re so happy we could support you when you needed it most.
★★★★★ 5/5
GoogleFantastic level of service over and above the norm, knowledgeable on everything you need and always contactable when you need support and advice. By far our best agent in the area when selling our property! You won’t be disappointed.
Paul · 4 December 2024
Agent replied · 11 December 2024
Thank you Paul for your kind words. We're pleased you're happy. We hope you enjoy your new home.
★★★★★ 5/5
GoogleAfter seeing the brilliant job Kayleigh and Stewart did selling a family member’s property, we eagerly contacted them to sell our own house, and we genuinely couldn’t be more pleased that we made that decision. They are exceptional in …
Carla · 16 November 2025
★★★★★ 5/5
GoogleI first used the highly professional KS Property group in 2020 and they were brilliant. Faultless with every aspect of the process, from start to finish Kayleigh was always on hand with her much needed advice and reassurance with everything that I was asking.
This is the reason why I’ve chosen to use the group to sell my current property.
James · 24 August 2023
Agent replied · 19 June 2024
Thank you for your lovely review James, and trust to come with us again.
★★★★★ 5/5
GoogleWe purchased one of Kayleigh’s properties and even though we were the buyers she was still amazing help! She provided weekly updates, advice and guidance on what we should do to make the process as quick and easy as possible. She never takes her foot off the gas which is exactly what you need from an estate agent.
Sarah · 24 August 2023
Agent replied · 19 June 2024
Thank you for your lovely Review. We hope you enjoy your new home and the beautiful surroundings.
★★★★★ 5/5
GoogleExtremely professional from the outset. Bought and sold with her.
Kept us updated all the way through the process. Our sale fell through with our original agent. After going with Kayleigh, we sold again within 4 days.
You don't get a such a tailored service from most High Street estate agents as you do with Kayleigh Stevens. Thoroughly recommended.
Chris · 20 June 2023
Agent replied · 19 June 2024
Thank you for your review.
I hope you make many happy memories in your new home.
Good Luck.
★★★★★ 5/5
GoogleBest customer service I have ever experienced from an estate agency! Kayleigh and Stewart really go over and above, providing an excellent all-round moving experience in a quick timescale. Very highly recommended!
Lauren · 4 December 2024
Agent replied · 11 December 2024
Thank you Lauren, what a lovely review. We are so pleased you're happy with our service.
★★★★★ 5/5
GoogleHow do you buy a house in 5 weeks when you are desperate to move and it’s very complicated? Use Kayleigh.
Lots of problems to resolve very quickly, mortgage brokers, remote vendor and some other legal complications, Kayleigh made this happen directly and through her network of professionals. Nothing was ever too much trouble. If I ever sell then I’ll know who to use.PositiveResponsiveness, Quality, Professionalism, Value
Rob · 24 August 2022
Agent replied · 19 June 2024
Thank you for your review Rob.
I hope you really enjoy your lovely new home.
★★★★★ 5/5
GoogleAn absolute pleasure to work with Kayleigh and Stewart on buying our first home! They put us in touch with an excellent Mortage broker and solicitor, and always answered our questions quickly and with no judgement! I would 100% recommend using their services.
Millie · 20 April 2024
Agent replied · 19 June 2024
Thank you so much Millie for your lovely review.
We hope you both enjoy your new beautiful home together.
★★★★★ 5/5
GoogleI'd give more stars if I could! Kayleigh sold our house in 5 days! I can't fault her professionalism, attention to detail and friendly personal approach to the whole process. She is fantastic. I felt completely reassured and stress-free throughout our property sale and the high level of customer service continued when we were in our new property, always going above and beyond. I'd recommend Kayleigh in a heartbeat!PositiveResponsiveness, Quality, Professionalism, Value
Klare · 20 June 2021
Agent replied · 19 June 2024
Thank you so much for your review. I loved working for you and I hope you & your family, will be very happy in your new home.
★★★★★ 5/5
GoogleKayleigh and Stewart are excellent in their field. Our house was realistically priced and sold in a week. All through the process we were kept informed and when I needed something they were only too pleased to help. Would certainly recommend them
Karen · 20 April 2024
Agent replied · 19 June 2024
Thank you Karen for your review. We hope you're very happy in your new home :○)
★★★★★ 5/5
GoogleBrilliant experience buying my first home; Kayleigh was consistently available, supportive, and made the whole process much easier. Thank you
Steve · 11 January 2026
★★★★★ 5/5
Google100% recommend! Kayleigh and Stewart are the only estate agents you should consider if you want an honest, smooth, dedicated, professional service.
Fiona · 16 December 2024
Agent replied · 23 December 2024
Thank you so much for your recommendation and kind words! 😊 It means the world to us that you valued our honesty, dedication, and professionalism. Providing a smooth and stress-free experience is always our top priority. If you ever need us again, we’re always here to help! …
★★★★★ 5/5
GoogleKayleigh has been amazing. Always available to support and answer any questions.
Very professional yet friendly and real. She supported with every aspect of selling including sign posting us to other connected services.
100% recommend Kayleigh if your looking for a 121 service excellent customer care.
Thank you Kayleigh.
Jan · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your kind review.
★★★★★ 1/5
Google*PLEASE READ THIS BEFORE CHOOSING* -
Lacks in professionalism - Chaotic & disorganised - Not interested in you & property - Interested in herself & the profit...
She will have all the gift of the gab without even needing to pause for breath. Professional in sales patter & will baffle you with everything she apparently knows whilst slagging off all the estate agents in the local area (She refers to them as plebs!).
Very quick & efficient in getting you to sign her contract & then everything slows & your left in limbo whilst you wait patiently for your property to be on the national portals. She will tell you how many people she has waiting to see the property, but odd that no one was there when aparent viewings were taking place & no feedback either? She will explain how "BUSY" she is & how dramatic her life is & all the details of this, (as though everyone elses life is a breeze). Once your property is live you will hear nothing from her unless poked. Once you have become tired of this & decide to leave after her 12 week contract, she will come up with constant excuses for weeks in failing to return the property keys until advised the police & my solitictor would be informed.
YOU HAVE BEEN WARNED THERE ARE OTHER ESTATE AGENTS AVAILABE!!
Claire · 20 June 2023
★★★★★ 5/5
GoogleWe purchased a property being marketed by Kayleigh and cannot fault the service provided. Great communication throughout and always willing to make calls where necessary to keep the chain moving and everyone updated. Very personable too and easy to deal with. Thanks Kayleigh
Ryan · 20 June 2023
Agent replied · 19 June 2024
Thank you for your lovely review. I hope you enjoy your new home.
★★★★★ 5/5
GoogleKayleigh and Stewart have been great from the moment we viewed to when we exchanged! Would definitely recommend using them!
Tom · 24 July 2024
Agent replied · 23 August 2024
Thank you Tom. We hope you enjoy your new home.
★★★★★ 5/5
GoogleI would highly recommend Kayleigh. She is very proactive and got my purchase through to completion within 7 weeks. She is very friendly and approachable. She is always available to talk to and very responsive to messages.
Christine · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for taking the time to do such a lovely review. Especially on moving day :)
Good luck in your new home.
★★★★★ 5/5
GoogleWe had a wonderful experience purchasing our property with Kayleigh. From our initial viewing which she catered for despite it being short notice, right through to exchange and completion where communication was prompt and detailed. Highly recommended!
Darren · 20 June 2023
Agent replied · 19 June 2024
Thank you Darren for your lovely review.
I hope you're both settled and enjoy your first Christmas together in your beautiful new home.
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