Arthur Grace Residential reviews

★★★★★ 5/5

Google

I had a fantastic experience working with Arthur Grace. From start to finish, Sarah and Ryan were incredibly helpful, professional, and always available to answer any questions I had. They kept me fully informed throughout the entire process and made everything feel straightforward and stress-free. Their friendly approach and dedication really stood out, and nothing ever felt like too much trouble. In the final moments of the sale they stepped up chasing solicitors and helping with the liaison between solicitors to get the exchange over the line. I would highly recommend them to anyone looking to buy or sell a property.

Sarah · 16 March 2026

★★★★★ 5/5

Google

Ryan Toms . From start to finish, Ryan was incredibly personable and approachable, always making us feel comfortable and supported throughout the entire process. His patience was outstanding, no question was ever too small, and he always took the time to explain everything clearly and thoroughly. He was consistently available whenever we needed him, which gave us real peace of mind during what can often be a stressful time. Most importantly, Ryan always had our best interests at heart. His professionalism, dedication, and genuine care truly set him apart. I would highly recommend him to anyone looking for an estate agent they can trust. Thanks Ryan again for all your support, your on speed dial for any future move!

Samantha · 16 March 2026

★★★★★ 5/5

Google

We recently sold our home through Aurther Grace, and we honestly couldn’t recommend them highly enough. Buying and selling a home is one of the biggest and most emotional things you’ll ever do, and they supported my husband and I every step of the way. They were professional, organised, incredibly accommodating, and always made us feel completely at ease. Sarah, who conducts the viewings, is absolutely fabulous. She brightens up any room, which is exactly what you need when selling a house in the winter months. We had total confidence in her representing our home. Ryan was outstanding on the negotiation side of things, he was thorough, super organised, and calm throughout. He made the whole process feel straightforward and reassuring. His patience and good humour never wavered even after the 99th call from me in a day! They both made us feel comfortable and confident at all times. We’re so grateful for everything they did and wouldn’t hesitate to recommend Arthur Grace to anyone buying or selling.

Lisa · 16 March 2026

★★★★★ 5/5

Google

Arthur Grace represented the seller for a house we purchased. Sarah and Ryan were helpful throughout the process and helped us navigate delays in exchange / completion. They have a great knowledge of the area and did a great job acting for their client and prompting responses from all the other parties required to make a transaction happen. Highly recommend.

Zaid · 16 March 2026

★★★★★ 5/5

Google

Selling our family home was a straightforward process and Ryan was on hand all the way to advise and support on the best approach. He dealt with the queries we had promptly and professionally. Ryan provided honest advice from the beginning and is an excellent communicator. The online tracking system helped us to know when viewings would occur so we could keep track in real-time of potential activity and offers. We were glad to work with Ryan and wholeheartedly recommend Arthur Grace Residential to anyone else in the area who is thinking of selling their home.

Paul · 28 July 2025

★★★★★ 5/5

Google

We’ve had a fantastic experience working with Ryan Toms from Arthur Grace Residential. Ryan is professional, highly knowledgeable and a pleasure to work with. Communication has always been clear, transparent and efficient. Ryan's work ethic and integrity are laudable. I would highly recommend his property services to anyone looking for a reliable and dedicated professional.

A · 16 March 2026

★★★★★ 5/5

Google

We found Arthur Grace Residential to be very professional and helpful. From the moment we met with Ryan we immediately felt comfortable with his manner. No hard selling to put our house with him. We liked his casual approach rather than the suited and booted approach. Feedback from viewings was quick, we did not have to chase him. He sold our house quickly (less than 2 weeks). Ryan ensures the viewings are matched properly. He does not throw numbers through the door. Definitely quality over quantity. We have recommended Arthur Grace to friends who have also been both impressed and happy with the service provided. Thank you Ryan

Kim · 15 July 2025

★★★★★ 5/5

Google

Ryan Toms and his team is the best estate agent I have ever dealt with and I have dealt with many in my time, most experiences have been bad, so it was a joy to find one who was good. He is responsive, always comes back to you offers good advice and helps you through the process. The best thing is that he and his team are there when things get tough and fraught. All I can say is you will be in safe hands.

Ewart · 19 May 2025

★★★★★ 5/5

Google

My wife and I first met Ryan from Arthur Grace Residential, just over 2 years ago when we needed to rent a suitable property to live in while I went through treatment of and recovery from a major illness. We were shown all the available properties in the block and chose a ground floor apartment with a separate, step free entrance. Arthur Grace were helpful and efficient with the few minor technical issues in the early days of our occupation. We would have no hesitation in recommending Arthur Grace to anyone renting a property in this area.

Lindsay · 16 March 2026

★★★★★ 5/5

Google

We recently used Ryan and Sarah from Arthur Grace to sell our family home in Chalfont St Peter. We had heard positive things about them and having met with 4 agents, gave Arthur Grace the listing. We liked how relaxed / none stuffy they were yet they clearly knew the market and were realistic in their expectation setting. The photos and write up were very professional, as was the house staging and we were fortunate to sell our house within 4 weeks. Nothing was too much effort for Ryan or Sarah and I would go out of my way to recommend them to anyone in the local area who is looking for an honest and professional service.

Mike · 16 March 2026

★★★★★ 5/5

Google

I wasn't looking forward to the process of selling my house but with Ryan and Sarah's more personal approach, it didn't feel like I was just another property on their books. Their genuine positivity and honesty is a rare find, along with their continued commitment to secure a sale in a difficult market. The number and quality of viewings has been excellent and I would highly recommend Arthur Grace if you're looking for a more bespoke estate agency experience.

Adrian · 16 March 2026

★★★★★ 5/5

Google

Very professional and personal estate agents, we had a great experience using Arthur Grace. Both Ryan and Sarah were great to deal with.

Nikhil · 16 March 2026

★★★★★ 5/5

Google

Ryan is most professional and personable. He has good property management skills and would have hesitation in recommending Arthur Grace.

Sue · 16 March 2026

★★★★★ 1/5

Google

Rude and poor communication. Arranged a viewing with Ryan and he didn't bother to walk us around the house. After putting a offer forward at asking price it was rejected with no explanation and I was told the property was already sold. Seemed my offer was only used as a bargaining for a pre arranged buyer. Disappointing!

Suki · 16 February 2026

★★★★★ 5/5

Google

We couldn’t have been more thrilled with the experience of selling our home through Arthur Grace. From start to finish, the entire process was handled with the utmost professionalism, care, and expertise. The sale was completed quickly, thanks to their deep market knowledge and superb negotiation skills. Ryan & Sarah truly went above and beyond, providing exceptional service, keeping us informed every step of the way, and always being available to answer our questions with patience and clarity. What really set them apart was the personal touch. They took the time to understand our goals and treated the sale of our home as if it were their own. Their attention to detail was impeccable, and their help with styling and presenting our home made a huge difference, we have no doubt it helped us attract the right buyers quickly. A seamless, stress-free, and successful experience from beginning to end. Would highly recommend.

Louise · 15 June 2025

★★★★★ 5/5

Google

My rental property is managed by Arthur Grace & to date I cannot fault their professionalism. Whenever we need help with the house Ryan responds immediately to resolve the issue asap. This is very important when you are a tenant as unresolved problems can get worse quickly. Would highly recommend .

Jo · 16 March 2026

★★★★★ 5/5

Google

We were very impressed with the smooth process provided by Ryan and we felt his expertise was on point, as well as his communication. I would absolutely recommend Arthurgrace Residential.

Vanessa · 15 June 2025

★★★★★ 5/5

Google

Ryan sold my house finally after going through 2 different agencies and waiting 2 years with not many viewings, I found Arthur Grace and it was sold in less than a few months. The relief and how smooth it went I cannot thank you enough. Ryan never broke promises stepped in and got the job done. Overly grateful for all the hard work you put into helping, not only as a business but he acted as a friend and I’m so grateful. Highly recommend. He does not mess around like the typical high street companies.

Carly · 16 March 2026

★★★★★ 5/5

Google

I have had the pleasure of renting a property managed by Sarah and Ryan for over two years, and I can confidently say that the experience has been consistently excellent. Throughout this time, they have demonstrated a high level of professionalism, responsiveness, and genuine care. From the very beginning, they were always approachable, courteous, and attentive to any questions or concerns I had. Their communication was clear and timely, and they handled every aspect of the process with efficiency and transparency. It was evident that they truly value their clients and strive to make the entire experience as smooth and stress-free as possible.

Diego · 16 March 2026

★★★★★ 5/5

Google

We were looking for an affordable flat to rent for our growing family and met Ryan when we did a viewing of a rental flat. He was quite hands on, we did not know that he owned the agency before. He kindly offered another apartment that suited better to our needs and budget. We did 3 viewings of different flats, 2 of which were on the same building, and went on with the 3rd. They are easy to communicate with and very reliable.

Kathleen · 16 March 2026

★★★★★ 5/5

Google

Ryan is extremely helpful and knowledgeable about the housing market, both for selling and advising on the new purchase. He was willing to spend as much time as was needed discussing different strategies at each point of the sale. His approach is extremely flexible allowing for new strategies as the sale developed. He was willing to listen and give constructive feed back to enable the right decisions to be made resulting in a quick sale of my property. Head and Shoulders above other Estate AgentsPositiveQuality, Professionalism, Value

Dale · 21 June 2022

★★★★★ 5/5

Google

If you need a professional, reliable, proactive and friendly real estate agent, don’t look further!!! Ryan has been exceptional!!! We used his service for buying and selling a property. He had everything the vast majority of high street agents are missing. He was very knowledgeable, professional, hard-working and contactable 24/7 (although I having tried the 3am call on Sunday night, but all other times he picked up or called back shortly after 😊). We always received a timely and honest feedback and felt very much looked after. He has been incredible proactive in helping solving problems which came up along the entire property chain. Without him, our purchase and sale would not have happened. No other high street agent would have gone all those extra miles! On top he is extremely likeable, approachable and friendly. Ryan also proactively offered advice how we could present and market our property in a better light (which I had never experienced from any other agent before) and the quality of the marketing video and photos were outstanding, so that it made it even harder to move out 😊 We would recommend Ryan and Arthur Grace to anyone without a blink and certainly will use him again whenever we plan to sell again. All the best for your business Ryan! I am certain you will be very successful. Many thanks again and it was a real pleasure to work with you!!! Christian

C · 21 June 2022

★★★★★ 5/5

Google

We came to Arthur Grace because of the exceptional marketing. The video that was created (at no extra cost to us) was excellent and really showed the house well which led to many viewings and offers very quickly after going on the market. Ryan kept in contact at every step and set up a WhatsApp group so both my husband and I could be included in every conversation. Ryan also made/took phone calls outside usual working hours which was very helpful as a working parent with my hands full until bedtime (theirs not mine!). I highly recommend using Arthur Grace for a friendly, professional and effective service.PositiveResponsiveness, Quality, Professionalism

Laura · 21 June 2022

★★★★★ 5/5

Google

I could not recommend Arthur Grace and Ryan Toms highly enough . I had my property on the market with 2 other agents for more than 1 year. Within a few weeks of trying Arthur Grace my property was sold . Ryan was fantastic , constantly updating me and definitely goes the extra mile . Please do yourself a big favour , if you are buying or selling contact Ryan at Arthur Grace . You will not regret it . Different class and he caresPositiveResponsiveness, Professionalism, Value

Graham · 21 June 2022