Trusted Agent profile · Gateshead

Pattinson Whickham reviews in Gateshead

4.3

★★★★★ Great

1,106 reviews across 1 platform

4 Fellside Road, Whickham, Newcastle Upon Tyne, NE16 4JU, Gateshead, NE16 4JU

Pattinson's office in Gateshead, at 4 Fellside Road, is rated 4.3 out of 5 across 1,106 reviews on 1 platform.

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1,106

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Reviews

Every review we hold for the Gateshead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Positive experience

I had the pleasure of meeting Carly from Washington Pattinson; as a newcomer to property investment, I was confused and knew very little about it, but she is very professional and helpful, and I would highly recommend her to anyone.

JI · 20 July 2023

5/5

Trustpilot

Josh Singh amazing support.

Amazing customer service and professionalism from a commendable Josh Singh. Outstanding service, going the extra mile to achieve customer satisfaction. A huge thanks to you Josh, from Aileen and Scott

Aileen · 24 February 2024

1/5

Trustpilot

Pattinsons Ashington put

Pattinsons Ashington put any property up for sale even though the sellers can not proceed pure time wasters

Selina · 4 July 2022

Agent replied · 23 October 2024

Hi, we are sorry you have not had the experience we expect from our team. can you provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.

5/5

Trustpilot

Excellent team at Pattinsons Gosforth…

Excellent team at Pattinsons Gosforth branch espeacilly Kerri, they helped out with forms and scanning documents that were time sensitve even down to using their own phones when scanner played up, The Gosforth office based team are ahead of their game,friendly and genuine I would highly recomend that outlying offices look to them as an example to raise their own bar accordingly,

Sharon · 9 January 2020

1/5

Trustpilot

Very very poor on the rental side

Very very poor on the rental side, don't return calls or emails, rude and unprofessional staff, clearly lack basic training. They seemed to have a very flimsy grasp of property law

Carl · 20 June 2019

Agent replied · 23 October 2024

We are very sorry to hear this, Mr Stone. One of our team would be happy to discuss your problem if that is something you would like to do.

5/5

Trustpilot

Gosforth Branch Excellence

I had the pleasure of dealing with the Gosforth branch very recently. They were excellent - friendly, helpful, efficient. Keri (and Katie) went out of their way to help me in very difficult circumstances. They were sensitive to my needs and went the extra mile which I really appreciated. I would definitely use them again & can't recommend them highly enough.

Alison · 31 March 2020

4/5

Trustpilot

Sale of property through online auction

The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer. They were friendly and helpful and we were kept informed of progress throughout.

John · 21 September 2023

5/5

Trustpilot

Brilliant friendly service from start…

Brilliant friendly service from start to finish. We have purchased a property from Pattinsons and are now using them as a management agent for another property, thy have been great in both instances.

Jack · 1 December 2023

5/5

Trustpilot

Carly from Washington

Carly from Washington recently done my house valuation,during the visit to my house she was very friendly, professional and passionate for her work. While explaining what she would be doing and answering any questions I had.Would highly recommend.

Steph · 25 July 2023

5/5

Trustpilot

Above and beyond

Excellent customer service went above and beyond what I would have expected them to do for what I had asked for. Would highly recommend and will look to use them in the future!!

Chris · 7 November 2023

5/5

Trustpilot

Excellent Service from start to finish

Excellent Service from start to finish. They say that selling a house can be one of the most stressful things you can do but the Pattinson team made it as pain free as it could possibly be.

John · 20 July 2023

1/5

Trustpilot

Used tenant finder service

Used tenant finder service. Promised the world and delivered an appalling service. No effective communication, lost keys, didn't seem in the least bit bothered about finding a tenant despite saying they would have one found within a week!

Carolyn · 14 June 2023

5/5

Trustpilot

Excellent service from Kimberley

Excellent service from Kimberley at the Washington branch. Very friendly, chased up the sellers to speed up the progress of the sale, returned calls and emails promptly and answered queries. On completion day eased the nerves that they sale would go through on that day.

Martin · 3 October 2022

5/5

Trustpilot

Stress free and friendly service

From start to finish we had nothing but a positive experience. Michael who came to value our home was polite, chatty and friendly. Super fast service when we reported an issue with the sales board! Kept us informed and up to date at all times. If I was to ever move again I’d 100% go back to Pattinson's! Thank you

DR · 28 June 2019

5/5

Trustpilot

Great customer service/Communication

First time buyers me and my boyfriend. Contacting for property information and Helen Widdowson couldn’t have been a bigger help, clear, honest and very forth coming with information. Then connecting us to Mortgage Advisor Carol Emmerson who again couldn’t have been more honest and helpful. Both keep in contact to make our house buying journey so easy.

Charlotte · 8 July 2020

5/5

Trustpilot

Excellent team!

Very happy experience thus far with Pattinsons. I'm planning a big move from Cornwall to Northumberland and everyone I have spoken to at Pattinsons so far have been really helpful and friendly. A relaxed and professional approach is always likely to end in a sale so well done to your staff.

Sharon · 1 November 2021

5/5

Trustpilot

Pattinson staff are excellent

Pattinson staff are very helpful, professional and excellent . We have been with them for almost a year as investors. Sam has worked hard and secured a few properties for us. Their attitude is excellent

Nanaz · 20 July 2023

5/5

Trustpilot

Washington branch carly

Dureing difficult family time , i cant praise carly list and the washington branch for there help and proffesionalism dureing the sale of my home above and beyond what i expected special lady and team

Mark · 17 July 2023

5/5

Trustpilot

As first time buyers

As first time buyers, Faith really held our hands and constantly sent through potential properties until we found the perfect one. Great communication and availability, great support and a great result.Thank you!

Naomi · 3 October 2023

5/5

Trustpilot

Our house had been up for sale with a…

Our house had been up for sale with a local agent foe 16weeks with hardly any interest. After moving to Pattinsons the have had 2 offers within a month. The staff are very friendly and helpful. It has certainly help ease what is a very stressful time.Thank you

Stephen · 11 February 2022

5/5

Trustpilot

Emma and Dean have been absolutely…

Emma and Dean have been absolutely amazing throughout are full sale! Always took the time to talk to us about what was happening next they’re amazing! Can’t thank them enough:)

Sophie · 24 October 2023

5/5

Trustpilot

House sale

Very helpful staff at the whickham branch, tia smearing kept us informed ever step of the way. House sale went with no problem s at all. Would use them again.

Neil · 18 October 2023

2/5

Trustpilot

Was brilliant until the after sales

Was brilliant until the after sales. Do not use the recommended solicitor. The recommended solicitor is very poor customer service.

Shawn · 17 May 2024

5/5

Trustpilot

I had a really good experience with Keri…

I had a really good experience with Pattinson's in gosforth. They were very helpful throughout the process of moving and were able to find all the answers to my questions. They also managed to organise for me to be called by the tenant shop for me to organise my bills.

Stephen · 17 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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