Trusted Agent profile · Gateshead
★★★★★
1,227 reviews across 2 platforms
425 Durham Road, Low Fell, NE9 5AN, Gateshead, NE9 5AN
Pattinson's office in Gateshead, at 425 Durham Road, is rated 4.3 out of 5 across 1,227 reviews on two platforms, including 91 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Pattinson Low Fell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gateshead.
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
5/5
GoogleVery good agency. Agent Joe Bennison is very professional and helpful. He showed us the right track and helped with mortgage advisor. He's always responsive and following up continuously with us. Big thanks to Pattinson and specially to JoePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHelen Joe and the team were very informative and professional throughout. They delivered information promptly which allowed me to make informed decisions and kept me updated throughout the process. I can’t recommend the team at Pattinsons highly enough. Thanks again.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotWe would like to thank Linda Ritche and…
We would like to thank Linda Ritche and the entire Blyth branch for all the professional advice and support with our difficult sale. You have been very proactive, kind and patient.It's been our pleasure to work with you and we recommend your service to anyone without any reservations.Good luck and success to entire Blyth Team. Agata and Marcin
5/5
GoogleWould just like to thank Danielle for everything she has done. She has been very kind kind and easy to communicate with. Danielle has helped us with any problems that has occurred and has dealt with them straight away, with a great attitude and professionalism! Happy to have dealt with Pattinsons! Great estate agents!!
5/5
TrustpilotWendy Burbrudge
Wendy in the Sales Progression team was a great support in ensuring our transaction was as stress free and as timely as possible. Wendy was professional, friendly and nothing was too much trouble.
5/5
TrustpilotPattinsons Low Fell branch…
Helen and the team at Pattinsons Low Fell branch have been extremely helpful in advising us and getting the best result for the sale of our properties. We had not used the auction process before but it ran smoothly and Helen kept us well informed throughout the process.
5/5
TrustpilotPattinsons at Heaton were fantastic
Pattinsons at Heaton were fantastic! They have been there through every step. As it was my first time selling a house this was a massive help! James from the branch has shown amazing support and regularly keeps me updated and is always available via phone or email for me to ask questions! Thanks guys!
1/5
TrustpilotClowns & Amateurs
You would think its fairly easy to arrange viewings wouldn't you. Definitely not with these clowns. Tried to arrange 2 viewings this week. Total and complete amateurs.They adopt the approach of:"Why communicate in one email when we can do it with maximum confusion multiple emails and phone calls...."I've a good mind to write to the property owners to advise them as to what kind of sh/1t-shower they have engaged with.....
Good morning. I'm very sorry that you found our services unsatisfactory. Please email socialmedia@pattinson.co.uk with more information (property address, who you have spoken to etc.) so this issue can be dealt with.
5/5
TrustpilotA very professional team - Eliza Sage
A very professional team, Eliza Sage is a fast, hard working and excellent individual in Pattinson. She always delivers and goes not only the extra mile but far beyond that. I am very happy with her service and will keep her close to my business as possible. Thank you so much Eliza Sage - Pattinson Low Fell
5/5
TrustpilotAs a first time buyer
As a first time buyer, I was nervous to begin this process and had no idea how to start ect. Graham Nisbet from the Blyth branch and his lovely colleagues have been absolutely amazing during the whole process. Without Graham I probably would have been completely lost with understanding all of the steps of buying a property so I honestly can not thank him enough for all of his hard work!
5/5
TrustpilotGreat experience
I recently worked with Pattinson when purchasing my first property. They were very helpful and responsive making the process very smooth. I would recommend Pattinson again.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotExcellent service
Still going through the process after selling a property through auction. So, to date, I have to say that Rachel and the team have been professional & friendly throughout.I knew nothing about auctions, but they helped me and guided me throughout.
5/5
TrustpilotAlthough we had trouble selling our…
Although we had trouble selling our property due to restrictive covenant being in place, Darren and his team were very helpful and supportive. We would definitely use Pattinsons again in the future
5/5
Trustpilothighly recommend
We have been selling my late nanas property with pattinsons Washington branch they have honestly been amazing especially Carly who has went above and beyond to help us. Couldn’t recommend them enough.
5/5
TrustpilotSam Reisner from the Washington branch…
Sam Reisner from the Washington branch thank you soooo much indeed she is the best, she always very helpful.I have bought few properties through Sam and the services she has provided i am soooo grateful Every time i had any questions regarding properties she responded me straight away, i think Pattinson is very lucky to have Sam working for them, No doubt she is the one and only in the entire company who has more experience than other staff in every branch of pattinson Other staff is also very good and they have all the experience But Sam has more than everyone I would highly recommend take Sam help regarding buying selling renting out properties and i bet you will be over the moon the way she helps you, I am so grateful to you Sam from Washington branch the services you provided and i will definitely buy sell properties through you ONLY in the future and pass your details to my friends and family circle to do the same, I appreciate a-lot for the best services you have provided, Pattinson must be so proud of having you working for them, I suggest everyone use Pattinson washington branch in that obviously Sam for your any property matters.Kind Regards
5/5
TrustpilotA big thank you to Louise at Blyth…
A big thank you to Louise at Blyth branch for finding a excellent tenant for my property within a day. And then when a come to sell it she found me a buyer within a couple of day. I would highly recommend Blyth pattinson very professional service from both Louise and Linda. Thank you very much.Shauna
5/5
TrustpilotLeanne - Washington
Can’t thank Leanne enough! She has never stopped searching for a new property for me, she has been persistent and her communication has been great! Very friendly and professional, I will definitely go back to see her in the future if needed and recommend her to anyone looking for a new home! Thanks again!
5/5
TrustpilotGreat Service and Customer care
Having dealt with a lengthy and protracted purchase of a house (none of the delay is attributed to Pattinson) I must single out Marian Reed for praise. She was cheerful, professional, helpful, patient despite the delays imposed by solicitors and offered a type of customer service that is sadly missing in customer facing businesses. I would certainly use Pattinson again without hesitation.
5/5
TrustpilotKim was amazing from start to finish
Kim was amazing from start to finish Best agent I have ever dealt with.Give this employee a payrise and keep them as long as possible within the company or else she can come work with us
5/5
TrustpilotFriendly and efficient service
Great overall service and good communication throughout the process. Overall a success for our client. A special thank you to Tina Waterfall and the sales team for all your support.
1/5
TrustpilotI left a review on here on the 24th…
I left a review on here on the 24th April about the poor service I received when selling my mums house. My review had a very apologetic response saying that they would look into matters for me. I as contacted by someone who asked for details, which I responded to immediately. Ive chased this up since, with no response or acknowledgement at all.No point saying you are going to do something - to look good - for all those out there thinking about using your services. Please avoid this company. Maybe this time you'll take my complaint seriously.
5/5
TrustpilotCarly at the Washington branch went…
Carly at the Washington branch went above and beyond answered all my questions kept me sane when I was ready to give up I would 100% recommend Pattersons at Washington!!
5/5
TrustpilotVery helpful
Helen was very helpful from the first phone call to take time to find out exactly what I wanted to arranging multiple viewings for me with short notice.Her personal opinions and descriptions of the areas was also helpful as I am moving from Kent and do not know the area.Thank you!
5/5
TrustpilotVery kind and extremely helpful staff…
Very kind and extremely helpful staff from Richard who introduced the property initially to me, to Beth who I spoke to regularly. Beth was very pleasant and nothing was too much of a problem to her.The staff as a whole including Adele and Michael always spoke to me and were interested in my move
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Tell us what you need and we'll put you in touch. Pattinson Low Fell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gateshead.
