5/5
GoogleNicola and her team are amazing, they made everything stress free and easy to handle when it came to sorting things out for moving.
Trusted Agent profile
MPS Sales & Lettings reviews
★★★★★
16 reviews across 2 platforms
14 The Crescent, Gateshead, NE11 9SJ, Gateshead NE11 9SJ
MPS Sales & Lettings's Gateshead office at 14 The Crescent is rated 2.3 out of 5 across 16 reviews on two platforms, including 14 Google reviews rated 1.9. Checked 9 October 2026.
Reviews
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
Google1/5
GoogleI would urge anyone to avoid dealing with MPS sales and lettings at all cost. It wasn’t until moving into a property under their management a week ago, that we were exposed to both Dangerous and disgusting issues with the property. The issues were impossible to see from the initial viewing however we have no been informed MPS were aware of them. Once the issues were voiced we were made several false promises of dates and times to get the issues resolved. “Leave it with me, leave it with me.” They also made assurances on behalf of the landlord which turned out to be lies after the landlord contacted us directly to apologies for the chaos we have faced. Only one of the many issues has been addressed so far and the worker has returned to us for payment as MPS have refused to pay. He said they cancelled the job 2 hours after it had been completed. They have now cancelled the tenancy and cut ties because the landlord has challenged their management of the property. We now have to find alternative living arrangements but can rest assured as it will not be in a property managed by MPS. Pictures attached
1/5
GoogleUsing an alias name as recently moved from their property. Suffered from severe mold in bedroom throughout entire tenancy and refused to do the job necessary to fix the issue. Was offered paint as a solution to the issue as a "quick fix" but would only temporarily sort the problem at hand for weeks, sometimes a month at best. Basically; rent increased throughout tenancy but solutions to problems with the property remained the same (non existent)
1/5
GoogleAdvise, go elsewhere to sell house. Zero interaction regarding viewings and feedback, poor customer service, general nonchalant approach
5/5
YellHAPPY TENANT
I have rented a flat with MPS for a few years and the lady who deals with the rentals Nicola i believe has always been very helpful and quick when repairs needed doing, right up to us leaving the flat today for our new home. THANK YOU NICOLA AND MPS
5/5
YellAmazing
Amazing service from start to finish, Nicola was a fantastic help and kept us informed all the way through the sale of our house.
1/5
GoogleRepairs were never done and property was damp.NegativeQuality, Professionalism, Value
1/5
GoogleIn need of property repairs & maintenance? Forget about it. Quick to take the rent each month though!
1/5
GoogleAbsolute slum lords. I'd strongly advise anyone to stay well away from renting from these so called "letting agents".
5/5
GoogleProfessional advice and exceptional service
1/5
GoogleRating only, no written review.
1/5
GoogleFree
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about MPS Sales & Lettings
How many reviews does MPS Sales & Lettings have?
MPS Sales & Lettings's Gateshead office has 16 reviews across two platforms: 14 on Google, 2 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
What is MPS Sales & Lettings's rating?
MPS Sales & Lettings is rated 2.3 out of 5 across all 16 reviews, and 1.9 out of 5 on Google from 14 reviews, checked 9 October 2026.
Where is MPS Sales & Lettings's Gateshead office?
MPS Sales & Lettings, 14 The Crescent, Gateshead, NE11 9SJ, Gateshead NE11 9SJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.