Every review we hold for the Garstang office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
Debdeep · 16 March 2018
Agent replied · 19 June 2024
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
★★★★★ 5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
Adam · 10 May 2021
★★★★★ 1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Dorris · 26 November 2019
Agent replied · 19 June 2024
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
Mark · 16 July 2024
★★★★★ 1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
Helios · 23 October 2020
★★★★★ 5/5
TrustpilotMatt the adviser was very professional…
Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend
Sally · 30 August 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
Mr · 2 September 2024
★★★★★ 5/5
TrustpilotExtremely happy with the service from…
Extremely happy with the service from Reeds and Raines Didsbury.
Customer · 23 August 2022
Agent replied · 19 June 2024
Thank you for taking the time to write this review. I will let the branch know.
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.
P · 2 June 2021
★★★★★ 5/5
TrustpilotHelpful
Helpful. Been looking for a property a while. Kept me up to date.
Mr · 28 August 2024
★★★★★ 5/5
TrustpilotReliable and professional
I have used Reeds and Rains before and know that they are reliable and professional
Susan · 23 July 2024
★★★★★ 5/5
TrustpilotWonderful service and very helpfull im…
Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)
Jade · 17 July 2019
★★★★★ 5/5
TrustpilotA big that’s to Lisa and les on the…
A big that’s to Lisa and les on the Grimsby branch for a smooth move into Grimsby because of work they have been helpful on the phone as I had to work away so everything was done and dusted by the time I was back thank you guys 👌🏻👌🏻
Mark · 27 July 2021
★★★★★ 4/5
TrustpilotThought you dealt with everything well…
Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .
Richard · 12 April 2023
★★★★★ 5/5
Trustpilotwhatever question or query I've had the…
whatever question or query I've had the staff have been really helpful
Dawn · 4 September 2024
★★★★★ 5/5
Trustpilotthe staff are very friendly and…
the staff are very friendly and helpful. and advised me .
Mrs · 18 September 2024
★★★★★ 5/5
TrustpilotVery helpful towards everything you ask…
Very helpful towards everything you ask or need , always quick with the replies.
Mr · 30 July 2024
★★★★★ 5/5
TrustpilotKept informed with any progress from…
Kept informed with any progress from viewings to offer and hopefully moving on to sale
Claire · 11 July 2024
★★★★★ 5/5
TrustpilotVery pleased with the service and…
Very pleased with the service and staying in contact with updates etc. Would recommend to anyone looking to sell their house with Reeds Rains.
Kt · 16 January 2024
★★★★★ 5/5
TrustpilotPleasant and knowledgeable staff.kept…
Pleasant and knowledgeable staff.kept me informed of progress regarding sale of property.well satisfied
Mr · 14 August 2024
★★★★★ 5/5
TrustpilotThe experience I received from Ben at…
The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.
Katie · 31 March 2022
★★★★★ 5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
JANET · 24 May 2023
★★★★★ 5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
Dale · 12 August 2022
★★★★★ 1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Graham · 22 March 2022
Agent replied · 19 June 2024
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
