Every review we hold for the Gamlingay office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMorris Homes, great service, beautiful houses!
We recently purchased a beautiful house on the St Michael’s Park development in Northampton and moved in a few weeks ago. We dreaded providing a snag list but the issues were minor and everything had been followed up and dealt with quickly. The quality of the build is fantastic! The process was easier than expected with the help of Jeannette who helped to push the process along and has been so helpful along the way. We’re really happy in our new house and would recommend Morris Homes in a heartbeat!
Holly · 16 July 2022
★★★★★ 5/5
TrustpilotThank you so much Geeta for your help…
Thank you so much Geeta for your help at The Willows.
Robert · 16 March 2024
★★★★★ 5/5
TrustpilotExcellent service at Stanley Garden
We just reserved our property today at Stanley Garden, Bomborough, Wirral. With great and professional services of Jan Ankers, we have a chance to purchase our dream house in Wirral. Apart from other big names, this is the first time we know Morris, never heard it before until searching at Rightmove, their company's website and on-site reviewing, they have excellent workmanship, they use excellent brands of appliances, they have a lot of styles of layouts offering to choose. And the most important, with all the good stuffs I mentioned above, they asking a very reasonable and worthwhile house price. Along the process of reservation, Jan offered a professional, detailed explanation and information. We have a great experience. Good job.
Angela · 5 July 2022
★★★★★ 5/5
TrustpilotCouldn't ask for better service
Couldn't ask for better service. Being my first time buying a new build and buying alone so not having a clue, everything was explained to me clearly and patiently. Such a lovely team, so friendly and supportive throughout, even when I was feeling stressed and worried about things. I knew I could just call the site office up and I'd be made to feel like a valued customer and everything was done to help make the stressful journey of buying a house much more bearable. Since moving it's not changed and with the constant care and support, you truly feel like part of a family. Great, great service.
MISS · 4 July 2022
★★★★★ 4/5
TrustpilotWe visited Hunsbury grange show home…
We visited Hunsbury grange show home and had a lovely experience with the Sales Adviser Jess. She is knowledgeable and experienced. She supported us in every possible way, despite our personal hiccups along the way and I look forward to completing this journey with the team.
Uche · 25 October 2024
★★★★★ 5/5
TrustpilotJeannette was absolutely brilliant
Jeannette was absolutely brilliant, the definition of customer service.
Ricky · 18 April 2024
★★★★★ 5/5
TrustpilotGreenlakes Rise - Bedford
My partner and I purchased a home at Greenlakes Rise in Bedford and had a brilliant experience from start to finish. Nicky the sales advisor was extremely helpful answering all our queries quickly, she also helped along with Helen in moving along any blockages with solicitors or mortgage companies. Once moved in we were under the care of Matt the site manager who helped with all our snags and sorted them quickly. Appreciated the calls from the director Mark after moving in to check everything was up to our standard.Would recommend Morris Homes to friends and family.
Kieran · 1 July 2022
★★★★★ 5/5
TrustpilotShellbourne Estates - great experience
We have recently moved in to our new home at Hunsbury Grange, through Shellbourne Estates. We had an amazing experience with Lynne and Jess who looked after us from reservation through to completion, they provided us as a family with guidance and support through out our whole journey, nothing was ever too much trouble making sure everything was perfect for us as a family. We have also had a good journey with the site and customer care team since moving in.
Becky · 27 June 2022
★★★★★ 5/5
TrustpilotSt Mary's Park Development
I am writing before actually moving into the property, I am still a few months shy, so bear that in mind. However, my experience so far has been fantastic. The sales team Carol and Olwyn have been so helpful and genuine. No detail has been overlooked. They have made the whole buying experience a pleasure. If the show homes are anything to go off then I know my partner and I are going to be delighted with our new Morris home. Just can't wait to move in!
Mr · 24 June 2022
★★★★★ 1/5
TrustpilotI moved into my new build a year ago I…
I moved into my new build a year ago I had an inspection of end of defects and was a few repairs that needed doing I have posts missing in the garden, cracks in my banister bigger than a £1, cracked bath panel, big leak due to the plug not being fitted properly. my kitchen floor isn't even straight list goes on. this was in February we are now June and iv had no contact from them what so ever. Very disappointed
Chanel · 15 June 2022
★★★★★ 5/5
TrustpilotBuying a property in churchfields standish
We have recently put a deposit down on a new House in churchfields standish, the property is in development and as we are living outside the uk this makes things a little more difficult, but we are delighted with the way things have been handled especially from there sales representative julie, nothing has been to much trouble and the knowledge and professionalism she has shown have made this big decision in our life so much easier, kind regards Colin and Ann
Colin · 10 June 2022
★★★★★ 5/5
TrustpilotPurchase of new house from Morris Homes
We would like to that Paula Nelson at the Kings Lea Morris Homes development, for the excellent service and hospitality provided during our recent property reservation and purchase. Nothing was too much trouble, even during the detailed choices/options process and accomodating some unusual requests - Paula did everything she could to help... These are challenging times for many businesses and employers, given all the recent world events, etc. affecting staff levels and resources. Despite that, customer expectations are still always high, though, with such a large and emotional investment, such as a house, of course. For us Paula remained responsive, accessible and thorough, at all times. Thank you once again Paula and Morris Homes!
Nicholas · 9 June 2022
★★★★★ 5/5
TrustpilotWe moved to Shelbourne Estates 6 months…
We moved to Shelbourne Estates 6 months ago and have no regrets. The team are incredibly helpful and patient throughout. They go above and beyond and will help and engage way after they have to. The build is high quality and the surroundings beautiful and tranquil. We're happy we made the move here.
Jenny · 21 June 2024
★★★★★ 1/5
TrustpilotMost of positive reviews are before moving in
Reading the bad reviews, my experience is very similar. Flooded garden, poor standards and customer service not interested. Please note that most of the positive reviews are to do with experiences before moving in. Once you have moved in, everything changes. Don’t recommend this company at all if you want decent standards and after buying support
Ana · 25 April 2024
★★★★★ 5/5
TrustpilotMGH Broadacre
We have been here for about 2 months now and were helped by the sales team throughout the process (Lizette in particular) from chasing estate agents and solicitors to ensuring everything went smoothly on completion day. The construction team have been very helpful in completing all the snags we raised and assisting us in clearing unwanted packaging. Construction traffic can be a bit of a nuisance at times but everyone has been very courteous. We’ll see how things progress as the build continues of two houses opposite.
Michael · 22 May 2022
★★★★★ 4/5
TrustpilotHappy with our new home.
Moved in June 21 and although a traumatic experience due to our solicitors failure, Morris Homes were brilliant in helping us. Very few snags, but these were dealt with immediately by the Site manager Tony. He always stopped to to check everything was OK. However He has moved on and the new Site Manager hasn't introduced himself as yet. Customer contact is key to Customer satisfaction. Tony knew this.Only complaint now would be the parking of the tradesmen is allover the occupied area, with trucks still using the road this could be moved to the area of the site which is under construction. Otherwise very happy with our new home.
JP · 22 May 2022
★★★★★ 5/5
TrustpilotI visted the hunsbury grange site today…
I visted the hunsbury grange site today and met Jess? It was so lovely to meet someone knowledgeable but not pushy. I rarely give feedback but she went out of her way to give us local information. We are coming back and hope we get the same experience when we reserve our home
Ka · 13 June 2024
★★★★★ 1/5
TrustpilotGarden Flooded
Almost two years in the property and issues still occurring! My entire back garden has washed away and they say it’s my fault! I haven’t even planted a bush! I have a 5 week old at home who will have a mud pit for a back garden and they refuse to do anything. Terrible customer service!
Charles · 17 April 2024
★★★★★ 2/5
TrustpilotBrand new build
Bought brand new build from Morris Homes in late 2021. As several others have reported below, the sales and completion process went through very smoothly, the home has a nice design and is built in a nice neighbourhood. Unfortunately, once in the house we noticed many faults and issues, ranging from decorative to structural, the majority of which were patently due to laziness and lack of care on the part of their contractors Sadly, aftercare from Morris Homes has been abysmal. Although they initially made efforts to rectify issues within the first two weeks of moving in, after that time they simply decided to stop replying to messages and on the rare occasion when they did bother to reply they simply assured us that they were looking into fixing our issues and would get back to us, which they never did. When I later challenged this poor service with customer care department, they offered few solutions and gave the distinct impression that they did not care.
CW · 10 May 2022
★★★★★ 5/5
TrustpilotNew build 2021
We recently purchased our new home in November last year from the developer Shelbourne estates, which is part of Morris homes. The customer care has been excellent from start to finish. The few snags that we reported were swiftly taken care of and resolved within a week. The sales assistant on site it wonderful and often calls to check everything is ok. The site manager is very helpful and nothing has been too much trouble. Overall we are very satisfied with our new home and would highly recommend them to anyone.
Kayleigh · 5 May 2022
★★★★★ 5/5
TrustpilotThe Willows, Kineton
Met with the sales rep about a new property for my mother. The sales rep was incredibly polite, informative and realistic about my mother’s restrictions. She really helped us to assess the development and we were very impressed with how much green space had been included on the development. I would recommend Morris Homes to anyone.
Graham · 7 April 2024
★★★★★ 5/5
TrustpilotJeannette at St Michaels Park
Popped into the sales centre today and met a very nice lady called Jeannette who was extremely knowledgeable and helpful about the development.Unfortunately for us she didn't have any 5 bed properties on the market, except the showhome which we thought was really well set out and clean. Would look to buy in the future
Barry · 18 April 2024
★★★★★ 5/5
TrustpilotBroadacre
We visited the Morris Homes development at Broadacre (Shepherd Road) in St Anne’s on the sea last week. Lizette arranged our visit and Phil welcomed us. The show house is beautiful. We were very impressed. The design is excellent. The fittings are top class.
Liz · 22 October 2024
★★★★★ 5/5
TrustpilotHunsbury Grange
Jess at Hunsbury Grange was so professional, friendly and helpful. We felt really taken care of.
Caroline · 24 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
