5/5
Extremely helpful and professional
Morag and the team at Cullin Kilshaw were extremely helpful and professional. They maintained excellent communication throughout the sale of our property and simplified any complexities for us.
Trusted Agent profile
★★★★★
17 reviews across 2 platforms
27 Market Street, Galashiels TD1 3AF
Cullen Kilshaw's Galashiels office at 27 Market Street is rated 2.7 out of 5 across 17 reviews on two platforms, including 12 Google reviews rated 3.1. The 5 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Galashiels office, from every platform, shown as written. First names only.
5/5
Extremely helpful and professional
Morag and the team at Cullin Kilshaw were extremely helpful and professional. They maintained excellent communication throughout the sale of our property and simplified any complexities for us.
1/5
This company is a total disgrace
This company is a total disgrace. They rent out accommodation which is unfit for purpose, leaving tenants with repairs not done, damp ridden properties without heating. Lie about their clients. Also sell properties without giving full information to clients about state of repairs to be done. There is just the tip of the iceberg. I would avoid this company at all costs. The staff are rude and patronising, and show no respect for their tenants or purchasers alike .
1/5
My experience of the rental division was positive… until they failed to inform me of the outcome (as promised). I call it ‘modern etiquette’. In today’s market, you’re just a number in the eyes of businesses like this one.
1/5
This company have been beyond a joke.
1/5
Dishonest
I've been dealing with estate agents for years and this company is easily the most dishonest one I've ever met.
1/5
I was advised by the scottish law society that they could help with a civil case but when I contacted them they refused to help even though they can help they just refused wont be recommending to anyone only advice I was given was seek legal advice elsewhere very poor service
5/5
Rating only, no written review.
4/5
Helpful and speedy response from the agents
5/5
Very helpful and friendly
4/5
Bought a house there. They are alright
1/5
MINUS 5 STAR
1/5
Rating only, no written review.
1/5
Rating only, no written review.
2/5
Rating only, no written review.
5/5
Very friendly staff
3/5
Rating only, no written review.
5/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cullen Kilshaw's Galashiels office has 17 reviews across two platforms: 12 on Google, 5 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Cullen Kilshaw Galashiels is rated 2.7 out of 5 across all 17 reviews, and 3.1 out of 5 on Google from 12 reviews, checked 9 October 2026.
Cullen Kilshaw Galashiels, 27 Market Street, Galashiels TD1 3AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.