Every review we hold for the Galashiels office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service provided by Karen and her staff at BLMS is excellent, highly professional and personable. In the 5 years in which BLMS managed our property they always responded swiftly to the needs of our tenants and ourselves, by communicating promptly to discuss problems and solutions and then following through to resolve any issues, for example:- organising the replacement of appliances or repairs of roof and paintwork, or co-ordinating viewings with real-estate agents and the latest tenant.
Karen is very knowledgeable about the ever-changing rental rules and regulations and we had great confidence in her ability to answer our questions or point us in the direction of whatever authority may be able to give us further insight, if needed. The rental collection and deposit was always on time and it was extremely easy to organise payments to contractors, such as roofers and gardeners.
We completely felt that we, our tenants and our rental property were in very capable hands with BLMS and we would still be looking forward to Karen greeting us, with her welcoming smile, if we hadn’t sold our property!
Juanita · 14 April 2022
★★★★★ 1/5
TrustpilotIt is surprising this hasnt been sued…
It is surprising this hasnt been sued by the tenants that it is used against.
Ric · 8 September 2026
★★★★★ 5/5
GoogleBLMS have managed our property for us for the last 11years. They have done everything from finding and vetting tenants, ensuring all the legal requirements of us as landlords are adhered to and monitoring the property, arranging for maintenance to be done as and when necessary. Whilst doing all this Karen is always available, professional and friendly. I would have no hesitation in recommending them to anyone.
Sarah · 14 April 2019
★★★★★ 1/5
TrustpilotAdvert special
Website is totally cover in adverts from Google! Spend more time trying to remove them to see property listings ?
Hungry · 31 July 2024
★★★★★ 5/5
GoogleBlms are the best letting agents I have used by a long shot. All the ther properties that I was shown are all very well maintained. They are always fast to respond to any issues and Karen has been amazing to deal with. Hopeing to find a flat with them again next year as I knew I can trust them.
Corrie · 16 April 2020
★★★★★ 5/5
GoogleHad no issues whatsoever during the tenancy. Karen was very professional and easy to deal with throughout. They helped me out during a very ruff patch in my life and I cannot thank Karen enough. 5********
Celtic · 16 April 2020
★★★★★ 5/5
GoogleHighly impressed with this agency. They were patient with me and quick with replies. Karen is lovely and very professional. Very pleased with the outcome.
Maz · 14 April 2021
★★★★★ 1/5
TrustpilotCar Finance Claims Spam Email
Just received a spam email regarding "Car Finance Claims"
Shaun · 20 June 2025
★★★★★ 5/5
GoogleI would wholeheartedly recommend BLMS due to their professionalism, knowledge of the local market and their unsurpassed attention to detail . Karen also has encyclopedic knowledge of the compliance required with the regulation of tenancy agreements and is therefore able to guide one through the entire letting process with a very steady hand .
Roger · 17 April 2019
★★★★★ 5/5
GoogleBLMS/Karen have provided a gold star service that afforded us peace of mind in the knowledge that the tenancy was being managed in a professional, efficient and friendly manner. We would highly recommend BLMS.
Shirley · 14 April 2022
★★★★★ 5/5
GoogleA friendly and professional letting service in the Borders. Responsive to requests and good overall experience throughout my two years of living in one of their managed properties. Definitely recommend them.
George · 14 April 2022
★★★★★ 5/5
GoogleI have used BLMS for property and landlord services for many years. They have always provided a fast and professional service and offered great value too. Highly recommended.
Grant · 14 April 2022
★★★★★ 1/5
Googlethis a phantom agency , please be careful with them ....2 bed flat to rent
St Andrew Street, Galashiels, Borders,
Available immediately
An unfurnished two bedroom modern flat in the centre of Galashiels.
IT doesn't exist and there are tenants ....
Floren · 14 April 2017
★★★★★ 5/5
GoogleThe team at BLMS are terrific.
Juliun · 25 December 2022
★★★★★ 5/5
GoogleWas in a tenancy for a year. Great service from the letting agent.
Sharon · 17 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
