Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn excellent experience with Dean at The Auction House
I have sold a number of my own houses in the past but never through the auction process. It was my brother's property which had become run-down and he was justifiably anxious about putting it up for auction. Dean, from The Auction House, was open, frank and realistic from the start and gave me great confidence throughout the process. The turn-around was efficient, prompt and the advertising to prospective buyers was impressive, attracting a number of interested parties. Although I was concerned about the reserve price being worryingly low, Dean was correct in his prediction as the property sold for more than half as much again. My brother was delighted with the outcome. I highly recommend Dean and his team and I would have no hesitation about using The Auction House again.
West · 25 October 2023
Agent replied · 12 June 2024
Thank you for such great feedback, we're very happy to hear you had a great first experience with Auction House. We'll be sure to pass this on to Dean, and the Manchester team, too. All the best - Sam
★★★★★ 5/5
TrustpilotGroundbreaking experience
Sold my parents' house via Auction House. They spoke to me about everything involved, told me the costings for using their service, and contacted regularly. They even reassured me and told me not to withdraw from auction when offers were coming in, and I was glad I followed their advice and guidance. Many thanks to Nicola, John and Mandy for all their help!
Jamie · 20 September 2024
Agent replied · 24 October 2024
Hi Jamie, it's fantastic to hear about your successful experience selling your parents' house through Auction House Scotland! Thanks for taking the time to leave your feedback. Best, Auction House
★★★★★ 5/5
Trustpilot104, Billacombe Road
From the moment we were indroduced to Olivia Boulting from Auction House South West we new we were in capaple hands.Olivia handled my Mothers Auction seamlessly from beginning to end, she obviously had many properties within the September Auction to deal with, but still managed to take the time to reassure myself and my Mum that she would do her level best to sell Mum's property, which she did with tenacity and flare, Olivia managed to squeeze the best price for Mum on the day. Great to deal with and gave us confidence in Auction House South West throughout.Thank you Olivia!
Ian · 12 October 2023
Agent replied · 12 June 2024
Hi Ian, thank you for such great feedback. We'll be sure to pass your kind words onto Olivia too. All the best - Sam
★★★★★ 5/5
TrustpilotProfessional…and Pleasant
Auction House staff were professional and pleasant to deal with . They listened to any concerns I had and were easy to contact .I would recommend them to anyone wanting to go down the auction route
Yvonne · 14 September 2026
Agent replied · 23 September 2026
Hi Yvonne, thank you for taking the time to share your positive experience. We are so pleased to hear that our team was professional and helpful, making your auction journey a smooth one. Best, Auction House
★★★★★ 1/5
TrustpilotScam
Scam. They lure you in with 'national in person auctions and huge success stories with quick sales. They say they will put your property on the auction but dont. Then when you dont get on the auction and want to stop the process they hit you with a 'withdrawl fee' for marketing costs plus other fees. I dealt with Mat and Eilidh. I even tried to speak to the Director but was told they 'are too busy for phone calls'... all they did was put the flat on Rightmove and try sell it with exorbitant agent fees on the market not at an Auction... why? Because they dont want to ruin their stats that they wax lyrical about to lure you in on the first place... What waste of time, energy & money.
David · 4 October 2023
Agent replied · 12 June 2024
Hello Mr. Beaumont,Thank you for reaching out to us regarding your recent auction experiences. We truly value your interest in our services and appreciate your patience in this matter.As discussed in our previous email communication, your property has already been to auction twice, and we regret that you have not achieved the results you were hoping for. To provide clarity, we have included the link to the most recent auction listing: https://online.auctionhouse.co.uk/lot/details/101052We want to assure you that we take your feedback seriously and have taken the time to thoroughly explain the reasons behind your outcomes, and we encourage you to reach out to us as suggested in our previous email.Your frustration is completely understandable, and we want to work closely with you to address any concerns and improve your future auction experiences. Please do not hesitate to get in touch with us; we are eager to assist you.Thank you for your understanding, and we look forward to the opportunity to speak with you soon.Kind Regards Mandi Cooper
★★★★★ 5/5
TrustpilotGreat Outfit to deal with
I dealt with Lukas in Staffordshire to sell my grandfathers property. He was excellent from start to finish in helping me navigate the sale which had fallen through several times previously with other agents / auctions. Whilst the property failed to meet the reserve on the actual auction day Lukas secured a sale outside of this at a price very close to the reserve and the sale completed in 28 days
Consumer · 18 April 2024
Agent replied · 12 June 2024
Thank you for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been excellent from start to finish. All the best - Lauren
★★★★★ 5/5
TrustpilotI’ve worked alongside Dan for a while…
I’ve worked alongside Dan for a while now and have always had a really positive experience. He’s such a genuine, helpful and friendly person, and his hard work and efforts really show in the results he achieves.
Joe · 1 September 2026
Agent replied · 23 September 2026
Hi Joe, thank you for taking the time to leave this fantastic feedback! We are so pleased to hear that you always receive such excellent service from Dan and that he always goes the extra mile. Best, Auction House
★★★★★ 5/5
TrustpilotWould highly recommend Auction House UK
The service from Auction House Uk was fantastic. I found them very supportive during a difficult time to sell and informed me of what would happen during every step of the process. Romilly in particular was brilliant. Very quick at responding and answering lots of questions I had. Would recommend!
Helen · 3 June 2026
Agent replied · 5 June 2026
Hi Helen, thank you very much for your five-star review! It's wonderful to hear Romilly was so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotI purchased a house through the auction…
I purchased a house through the auction for the 1st time, and found that Lesley from the Auction House Wales to be extremely helpful. Always got a response immediately. All communication was quick and easy.
Norris · 8 September 2026
Agent replied · 23 September 2026
Hi there, we're so pleased to hear about your positive experience with us, especially as a first-time auction buyer. We always aim for clear and prompt communication, and we're glad we could support you through the process. Best, Auction House
★★★★★ 5/5
TrustpilotSimply amazing service…..
Auction House and (Helen Plumstead) have been amazing to support us in purchasing a property via the auction/pre-auction route. We cant praise them highly enough, we’ve never purchased via this route before, it was really quick, simple, still able to view and complete pre-purchase due diligence ahead of committing to purchase. Thank you so much Helen and Auction House.
Lewis · 11 October 2024
Agent replied · 24 October 2024
Hi Lewis, thanks very much for leaving a great review of Helen and the East Anglia team. It's lovely to hear that you had a good experience of using the auction route! Best, Auction House
★★★★★ 4/5
TrustpilotAuction Experience
All the pressure of selling my property was taken away from me, Olivia was so supportive and caring, regarding my situation of losing my husband and the grief that I’m going through. Olivia is not only a true professional but a great person with a fabulous heart and I feel privileged to have her as a friend
Julie · 8 November 2024
Agent replied · 29 December 2024
Hi Julie, it is lovely to hear that you had a great experience with Olivia in the South West team, thanks very much for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service from Auction House…
Excellent service from Auction House Notts and Derby as well as Auction House Birmingham on recent transactions, have exchanged on 7 with Auction House so far this year and their service is always excellent.
Stephen · 11 September 2026
Agent replied · 23 September 2026
Hi Stephen, thank you for your excellent review! We are so pleased to hear about your positive experiences with our teams in Notts, Derby, and Birmingham. We appreciate your continued trust in our services! Best, Auction House
★★★★★ 5/5
TrustpilotGreat service once again !!
Mark Willet was excellent.
Jerry · 9 May 2026
Agent replied · 12 June 2024
Hi Jerry, thank you for the recommendation! We are delighted that you have had such a positive experience selling your property through Auction House. Best, Auction House
★★★★★ 5/5
TrustpilotOlivia is absolutely fantastic, highly…
Olivia is absolutely fantastic, highly communicative, incredibly helpful, and exceptionally responsive. She is truly an asset to the auction house. The gentleman who conducted the auction (apologies, I can’t recall his name) worked tirelessly, as seen in the auction video, to secure the best possible value. Both are outstanding assets to this company. Well done!
Amanda · 8 December 2024
Agent replied · 12 June 2024
Hi Amanda. Thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotThe communication and advice were highly valuable,
After short phone call, i was quickly approached by Olivia for a first viewing, The communication and advice from Her and her team were highly valuable, As a guy with little to no knowledge of the UK housing / Auction markets she was able to guide and advise where needed and requested, if it wasn't for the efforts of Olivia + Luna and everyone at Auction House, i wouldn't had got the great price and quick sell i was after. Thank you guys 🙏 A* results
Ned · 10 July 2023
Agent replied · 12 June 2024
Hi Ned, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotHelpful staff to guide you through each…
Helpful staff to guide you through each step of the process.This was my 1st experience of selling a property at auction and Guy was fantastic and explaining the process and being available when needed to keep the whole process moving without any nasty surprises. I would happily recommend Auction House and Guy to anyone considering selling their property at auction.
Tim · 21 August 2024
Agent replied · 23 August 2024
Hi Tim, it's lovely to hear of the great experience you had with Guy in the Lincolnshire team. Thanks for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotWe recently brought an auction house…
We recently brought an auction house listed by Austin Gray. The team were very thorough, professional and supported us through this process (of which this was the first time we had brought at auction).
Jason · 27 August 2026
Agent replied · 23 September 2026
Hi Jason, thank you for your fantastic review! We are so happy to hear that our team provided thorough and professional support during your first auction experience. Best, Auction House
★★★★★ 5/5
TrustpilotThank you very much for your assistance…
Thank you very much for your assistance with the sale of my property and land. I cannot fault the excellent service I received. I have sold many properties over the years but this sale was by far the least problematic. Peter Whiting was both professional and attentative, always returning telephone calls promptly, even when on annual leave. I would thoroughly recommend this company, and if you are fortunate enough to deal with Peter so much the better.DH
David · 21 August 2023
Agent replied · 12 June 2024
Hi David. Thank you for your great feedback! All the best - Sam
★★★★★ 5/5
TrustpilotHighly recommended!
Cannot recommend them enough. Dan was absolutely brilliant. He worked so hard and kept me in the loop with excellent communication. It felt like he really was working for us which I had not experienced with previous estate agents. He really did go above and beyond which I cannot thank him enough for.
Charleen · 22 November 2024
Agent replied · 29 December 2024
Hi Charleen, it's lovely to hear of the great service you received from Dan and the North Wales team, thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotThank you for letting me use phone bid…
Thank you for letting me use phone bid at last minute. The lady on the phone helped me a great deal through the process of bidding on the day Thanks again
Steve · 11 September 2026
Agent replied · 23 September 2026
Hi Steve, thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you effectively with your last-minute phone bid. Best, Auction House
★★★★★ 4/5
TrustpilotNo frills auction experience
The entire engagement with Auction House UK was seamless and fuss free. From photo taking, to posting the auction property online, to the solicitor engagement and the eventual sale. Everything was completed in less than 2 weeks. More could have been done on advising the seller to set the guide price though. This resulted in the property being sold at a lower than expected price. Nevertheless, am glad that it is a load off my shoulders.
Victor · 22 August 2023
Agent replied · 12 June 2024
Thank you for your review. We appreciate you sharing your feedback and we'll ensure this is communicated to the local team. All the best - Sarah
★★★★★ 5/5
TrustpilotFriendly and knowledgeable auctioneers
I deal with auctioneers across the country but Auction House's local knowledge really sets them apart. I've dealt with Olivia previously and she was excellent on auction day, getting us a great result. Also, this time I had the pleasure of dealing with Chris Mervyn who was helpful, knowledgeable and understood our needs perfectly.Thanks all and hoping for another good result in the next auction.
Sam · 23 April 2024
Agent replied · 12 June 2024
Thank you for your review of Olivia, Chris and the Auction House South West team. We are really pleased to hear you had an excellent experience with us and we look forward to seeing you again. All the best - Rachael
★★★★★ 5/5
TrustpilotBrilliant service through-out
After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him.
Darren · 9 September 2026
Agent replied · 23 September 2026
Hi Darren, we are so pleased to hear about your positive experience with us, especially after your initial reservations about the auction process. It's wonderful to know that we were able to guide you effectively and achieve such a swift and successful sale for your father's house. We truly appreciate you sharing your recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotDan Auction house
Working with Dan at the auction house has been a seamless process. Very good communication and always contacts me when a property comes available that he knows id be interested in
Luca · 1 September 2026
Agent replied · 23 September 2026
Hi Luca, thank you for your wonderful review! We are so pleased to hear that working with Dan and our team has been such a smooth process for you. Best, Auction House
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