2 reviews of Lettings R Us's Frome office come from tenants, rated 3.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. See how it compares with other estate agents in Frome.
Reviews from tenants
2 reviews from tenants, from every platform, shown as written. First names only.
★★★★★1/5
The Trusted Agent
Tenant
What a load of rubbish don't trust them
I am absolutely disgusted with the service I have received when trying to rent a property through Lettings r us. They take money and say they have done a job ie. Referencing when this isn't done. They leave you hanging and give total misleading and inaccurate information and from one member of staff to the other haven't got a clue what they are doing. They mess with people's lives and treat you so bad with no reason except lining their own pockets
Jennifer · 22 August 2016
★★★★★5/5
The Trusted Agent
Tenant
never a problem
we’re in the third property that we’ve rented via lettingsrus r us and have never had an issue and have always found them helpful and understanding. we’re talking to them about managing a property we own - their professionalism has always impresse us. we wouldn’t hesitate to reccomend.
Allen · 24 March 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Questions from tenants about Lettings R Us Frome
What do tenants say about Lettings R Us Frome?
2 reviews from tenants, rated 3.0 out of 5 on average. For example, Allen wrote: "we’re in the third property that we’ve rented via lettingsrus r us and have never had an issue and have always found them helpful and understanding. we’re ..."
How do you know a review is from one of the tenants?
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.