Every review we hold for the Frinton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJo and Jessica at Bruff Cooper have been absolutely fantastic throughout the entire process of securing my new home. They were incredibly friendly, helpful, and attentive, with excellent communication from start to finish.
They kept me updated at every stage, were always available to help, and made the whole move-in process extremely smooth. Everything was handled so professionally while still being warm and approachable.
I honestly can’t recommend them enough. Thank you both for making the experience so easy and stress-free!
Jessica · 16 December 2025
★★★★★ 5/5
GoogleWow what can I not say, me and my partner use to be with a different estate agents and have recently moved to bruff cooper and the difference in professionalism is mind blowing, all the staff are so lovely ,welcoming and always put your needs first, I have not one bad thing to say about this company and me and my partner feel so much more secure in our home knowing we are a phone call away from bruff cooper!
Chloe · 16 February 2026
Agent replied · 16 April 2026
What a lovely review Chloe. Thank you. Sorry you have had to endure a bad agent before finding us.
★★★★★ 5/5
GoogleWould like to personally thank Jessica Kennett for all of her help with our property application. She is very kind and down to earth and has gone out of her way to help us which has made our experience getting our first home less stressful. I am so thankful for all the advice she has given and help through out the process. Thank you again Jess we are so grateful.
Best Wishes
Shanice and Karl.
Shanice · 16 October 2025
★★★★★ 5/5
GoogleWe have been with Bruff Cooper for 2 years and all the staff have gone above and beyond with any needs we have incurred.
They are always pleasant and extremely friendly and John and Jo actually helped us find the property we are in now.
Jessica is always very helpful and cheerful 😊
Fantastic agents all round.
We shall miss them dearly.
⭐️⭐️⭐️⭐️⭐️
Sara · 16 October 2025
★★★★★ 5/5
GoogleWe rented a beach hut off Bruff Cooper for our son's third birthday. We got to the beach hut and it was clean and tidy with everything you need for a day at the beach and more. They even put up a Happy Birthday banner for our son. Excellent communication throughout and very easy to book. Would highly recommend!
Harry · 9 April 2026
★★★★★ 5/5
GoogleWe have just let a Property with Jo. The business is so professional and responsive and guide you through the process. They are very knowledgeable and able to support their landlords with advice and a wealth of knowledge.
Just how businesses used to be, Jo and Jess have been amazing throughout.
I would highly recommend this firm above all the other letting agents in our area as their customer service is above and beyond.
Karen · 16 September 2025
★★★★★ 5/5
GoogleWhat an amazing team !!! Thank you to Jessica Kennet & John London for all your efforts in trying to secure a property for me… I will most definitely recommend your services to family & friends … and I will be back !!!
Charlotte · 17 February 2025
★★★★★ 5/5
GoogleJoanne and Jessica Kennett have been professional, reliable, and incredibly effective! As a new landlord working to a tight timeline, they guided me through the process with clear, efficient communication and professional care. New, qualified tenants were confirmed quickly and at the right price, couldn’t have asked for better support! I’m now looking forward to a healthy relationship with the new tenants as well. Thank you Bruff Cooper. - Happy LANDLORD
Kathryn · 16 September 2025
★★★★★ 5/5
GoogleAfter not being able to find suitable tenants for my property with another letting agent in Connaught Avenue, I asked John London in Bruff Cooper to take over. John found good tenants within a week and took over the management for the first 6 months. John was always at the end of the phone or would email me back immediately, and took care of any problems at the property quickly and efficiently. After hearing many horror stories from friends, I cannot fault the service at Bruff Cooper and would highly recommend them.
Lynne · 13 June 2022
★★★★★ 5/5
GoogleBruff Cooper went above and beyond to sell my house, I tried two other estate agents previous to Bruff Cooper with various viewings but with no success in a sale.
I decided to try Bruff Cooper, a chap called Simon dealt with the sale of the property, he took some great pictures of the property, wrote a good report and priced the property perfectly , he kept me up to dated regularly with how the house market was performing, I had one viewing and the house was sold,Simon is dedicated very professional and he made selling my house a stress free easy process for me, I couldn’t ask for anymore.
Gary Snow.PositiveResponsiveness, Quality, Professionalism, Value
Rock · 13 June 2022
★★★★★ 5/5
GoogleI have just finished letting my late Mums bungalow via Bruff Cooper, and want to say what a smooth easy process they made it for me. I've never done this before, but John and Jo were extremely helpful and kind and quickly found me the ideal …
Julie · 16 April 2025
Agent replied · 19 May 2025
Thank you for the lovely review Julie. All the best for the future. Bruff Cooper team.
★★★★★ 5/5
GoogleJohn London and his staff are always helpful and efficient and have found good tenants for our properties when they come up for rent. John is always on the end of the phone or replies by email quickly for any advice or in person to deal with any queries. Would highly recommend this Letting/Estate Agency.
Margaret · 16 April 2023
★★★★★ 5/5
GoogleJohn and the team at Bruff Cooper have exceeded our expectations. Always available to offer help and support when needed. John is very knowledgeable and has clear communication skills. He has proved to be highly professional at all times …
Becky · 16 April 2023
★★★★★ 5/5
GoogleLovely people. Always went above and beyond. Any issue I had was dealt with to the best of their ability. John and Jo. Thank you for everything over the past few years. You both are truly wonderful people
Leanne · 23 May 2025
★★★★★ 2/5
GoogleHired a beach hut for the day. Dingy inside and not very clean. A really unpleasant experience. As a result of my review, had a call from Bruff cooper to say should have contacted them on the day, explained that it was my husband's birthday,didn't want to spoil his day. Their customer service as disappointing as the beach hut sadly.
Elly · 16 June 2024
★★★★★ 5/5
GoogleJohn and the team are absolutely great! Bruff Cooper is the agency I rent through and all systems and processes are so simple, and everyone is only too happy to help! They also help resolve any issues VERY quickly. Highly recommended
Daniella · 13 June 2021
★★★★★ 1/5
GoogleDon’t use this agents if you are a renter or a landlord, 3 weeks of emails and not 1 reply.
Loves · 16 June 2024
Agent replied · 12 June 2024
Please remove this false review. We always respond promptly to emails and calls. It appears you have left a lot of local businesses 1 star reviews which has a big impact on a small business and this will be flagged with google.
★★★★★ 5/5
GoogleThe service and team at Bruff Cooper are outstanding - John, Joanne and Jessica are highly professional, and have far exceeded my expectations. In short - highly recommend!
Lynda · 19 April 2025
★★★★★ 5/5
GoogleJohn and Joanna are amazing. Amazing, smooth service as usual. Thankyou.
Zoe · 16 September 2025
★★★★★ 2/5
GoogleHired a beach hut for the day. Dingy inside and not very clean. A really unpleasant experience. As a result of my review, had a call from Bruff cooper to say should have contacted them on the day, explained that it was my husband's …
Elly · 16 April 2024
★★★★★ 5/5
GoogleBluff Cooper were excellent when we were looking for a property for my mother. They met the brief exactly and we have purchased the ideal bungalow, in the right location at a price in my …
Lin · 16 April 2024
★★★★★ 1/5
GoogleMix up with wording on an email meant a lady thought she had a beach hut booked for longer than she did - Bruff Cooper sort your email wording out - meant the beach hut I had booked a couple of months before I couldn’t use - arrived and …
Sally · 16 April 2023
★★★★★ 5/5
GoogleWe can not thank you enough for all your help and assistance yesterday when a lorry hit my mums car outside your shop. You kindly offered assistance and we sincerely appreciated your support. Our family would not hesitate to use your business next time we an Estate Agent.
Paula · 13 June 2022
★★★★★ 5/5
GoogleProfessional company with approachable staff. Nothing is too much trouble. My apartment is being managed by them and their communication skills are excellent. Don't shop around, use John London and his friendly team. Satisfied landlord from Frinton.
Susan · 17 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
