Trusted Agent profile · Forres
★★★★★
27 reviews across 1 platform
91 High Street, Forres, IV36 1AA
Cluny Estates Agents & Property Management's office in Forres, at 91 High Street, is rated 4.1 out of 5 across 27 reviews on 1 platform, including 27 Google reviews rated 4.1.
Every review we hold for the Forres office, from every platform, shown as written. First names only.
5/5
GoogleThe landlords (Clunys) were very good at responding to emails and their overall communication was great. Rebecca and Jim are friendly knowledgable and if I would ever need to rent in the Forres area again, I would definitely go to Cluny to find somewhere.
Thanks very much Paul - we hope your move all went well.
1/5
GoogleJust do yourself a favour and avoid. Too toxic, deceitful and amoral to put into words. And most dangerous ingredient of all, they're in complete denial of how their deceiving themselves impacts the lives of others; especially in the midst of a pandemic. Incapable of accepting responsibility for dragging families (a 12-hour drive with a 3-year-old) down the garden path that they already know is a waste of time. Then, when challenged, they snap and tell you truth of the situation and the house has already gone. When it's way too late with significant investment of time, money and effort wasted. Assurances broken. Playing with real-life, make or break situations like the people they're playing with are pawns in a high-stakes game they don't care about. Conscienceless.
Dear Mr Bolam, we continually set a high standard for ourselves and we are so sorry to hear this was not met in your interaction with our business. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We always aim to deliver a great experience and are disheartened when we do not meet these expectations. Thank you for taking the time to bring this to our attention.
5/5
GoogleI have used Cluny estate agent in Forres for over 20 years. The staff are a friendly, comprehensive with a can do approach. They keep me up to date with all aspects of my property let.
Many thanks Sarah.
5/5
GooglePreparing a move into the Forres area, I appreciate the individual attention given to me by the staff at Cluny Estate Agents.... Many thanks!
5/5
GoogleCluny Estate Agents have managed my property for 2 years. They have been easy to reach, swift to reply and very efficient. I recommend them highly.
Many thanks Sally.
1/5
GoogleWorst experience third time with them waste of time to get In touch with them.
We are sorry to hear you have been disappointed with your viewing experience. Unfortunately, the limited availability coupled with extremely high demand for rental properties means that we simply don’t have enough available private rentals to provide a property for everyone who views.
5/5
GoogleVery knowledgeable friendly staff.
Many thanks Fiona & Maeve.
5/5
GoogleExcellent service and regular and clear communication from the staff.
5/5
GoogleWas a tennant of Cluny for over a decade - proressional, friendly and always responded to queries and issues really promptly. Thanks all!
1/5
GoogleYour poor attitude and wasting time three times You people just ????
5/5
GoogleVery friendly and quick to respond with every enquiry. We felt looked after!
Thank you Samantha 🙂 …
5/5
GoogleFriendly staff, quick to respond and we have felt very well looked after as tenants in one of their managed properties.
Thanks Alex :)
5/5
GoogleFriendly staff thanks oll
Thanks Mehmet :)
5/5
GoogleLovely staff, always friendly and helpful :)
Thanks Kirsty :)
1/5
GoogleVery insulted with flippant response, stay clearNegativeProfessionalism
5/5
GoogleRating only, no written review.
Many thanks Luke.
5/5
GoogleRating only, no written review.
Many thanks.
5/5
GoogleRating only, no written review.
Many thanks Alberto.
5/5
GoogleRating only, no written review.
Thank you.
4/5
GoogleQuick response
Many thanks.
5/5
GoogleRating only, no written review.
4/5
GoogleQuick response
2/5
GoogleRating only, no written review.
Dear Roy Sinclair, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to forres@clunys.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
2/5
GoogleRating only, no written review.
Hi Lee, we’re sorry your experience didn’t match our usual high standards. Please feel free reach out to forres@clunys.co.uk with any further comments, concerns, or suggestions you wish to share with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cluny Estates Agents & Property Management's Forres office has 27 reviews across 1 platform: 27 on Google.
Cluny Estates Agents & Property Management Forres is rated 4.1 out of 5 across all 27 reviews, and 4.1 out of 5 on Google from 27 reviews.
Cluny Estates Agents & Property Management Forres, 91 High Street, Forres, IV36 1AA.
