Every review we hold for the Fleet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had a wonderful experience with Chancellors in Fleet. Matt & Alfie keep us up to date with progress in this tough market. Alfie is amazing and has overseen all our viewings. He is a super guy, completely professional, caring and extremely trustworthy and I feel we are in good hands with him.
Judy · 3 December 2024
Agent replied · 10 December 2024
Thank you Judy for giving our Chancellors - Fleet Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleThe marketing of the property was first class .
The organisation of the viewings and the communication to make sure that we were always up-to-date with the position of the transaction was prompt and precise.
Special thanks has to go to Matt and Holly That were always so nice to Work with.
David · 23 September 2024
Agent replied · 23 October 2024
Dear David Rouke,
Thank you for taking the time to write this review of your experience with Chancellors - Fleet Estate Agents. We are delighted to hear that the marketing of the property was first class and that our team members, Matt and Holly, were nice to work with.
We take pride in ensuring that our clients receive prompt and precise communication throughout the transaction process, and we are pleased that you found this to be the case.
Once again, we appreciate your business and hope that you will not hesitate to contact us if you require any further assistance in the future.
Best regards,
Chancellors - Fleet Estate Agents
★★★★★ 5/5
GoogleThe marketing of the property was first class .
The organisation of the viewings and the communication to make sure that we were always up-to-date with the position of the transaction was prompt and precise.
Special thanks has to go to Matt and Holly That were always so nice to Work with.
David · 11 September 2024
Agent replied · 10 December 2024
Dear David Rouke,
Thank you for taking the time to write this review of your experience with Chancellors - Fleet Estate Agents. We are delighted to hear that the marketing of the property was first class and that our team members, Matt and Holly, were nice to work with.
We take pride in ensuring that our clients receive prompt and precise communication throughout the transaction process, and we are pleased that you found this to be the case.
Once again, we appreciate your business and hope that you will not hesitate to contact us if you require any further assistance in the future.
Best regards,
Chancellors - Fleet Estate Agents
★★★★★ 1/5
GoogleThey managed to let my property for more than 2 months and with no results, someone even came to door to request visiting directly as nobody answered their email or phone. I realized that maybe they had some inefficiency problems, even I got an update report weekly and some viewing time to time. Finally I changed to multi agency after 9 weeks and at that time I already reduced price twice, fortunately the other agent found tenants within 1 week while Chancellors still persuaded me to reduce price again. Interesting thing is, I wrote email to inform them I have found tenants and asked them to remove my property online, now 3 weeks passed, my property is still there, during this 3 weeks, I wrote email twice and called office twice , they replied they will remove it but never done. I still got the weekly update report. Ridiculous! I just double seriously with their service.
Sandy · 24 August 2024
Agent replied · 23 October 2024
Thank you for letting us know about this Sandy, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
GoogleI'd like to thank Alfie and his colleagues. Chancellors did a great job in assisting me with viewing properties in the area.
Jake · 23 September 2024
Agent replied · 23 October 2024
Thank you, Jake, for your fantastic review! We're thrilled to hear that the team were able to assist you in finding properties in the area. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance or have questions in the future, don't hesitate to reach out. Happy house hunting!
★★★★★ 5/5
GoogleAlfie has been fantastic helping us find our next home in Yateley, great service.
Thank you!!
Amy · 16 December 2024
Agent replied · 23 December 2024
Thank you Amy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe had a great experience purchasing our property with Jamie from the Fleet branch. He always picked up the phone or returned our call at the earliest opportunity. No request was too much and we even managed to successfully re-negotiate the price. All in all, we are pleased to have worked with him on this purchase.
Emily · 13 May 2024
Agent replied · 12 June 2024
Hi Emily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 3/5
GoogleNot good dealings with them, didn't return my call to view a flat.
John · 13 April 2024
Agent replied · 12 June 2024
Hello John, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
★★★★★ 5/5
GoogleChancellors dealt with the sale of my four bedroom house in Pondtail (Fleet). Gary Ayling (Executive Sales Manager) kept me updated each week on progress. He was personable and professional throughout and guided me through the processes. I would have no hesitation in recommending the Fleet branch of Chancellors in the future.
Brian · 13 June 2022
★★★★★ 5/5
GoogleExcellent service
Sue · 13 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
