Every review we hold for the Ferryhill office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleUnfortunately not a very good experience. Tried selling me a house as a 'blind purchase ' which they have been managing agents for over 10 years. When I asked about the condition of the property they said "it just needs bit of a clean". The reality was far from this. During the final stages of purchase I discovered the tenant was living in a slum. The property had multiple dangerous elements, it was completely disgusting inside. If the tenant was not fit and able to keep the house clean as managing agents a housekeeper should have been organised and arranged for the tenant years ago.
This property is hazardous for the tenant residing in it and these agents have clearly not been concerned for the tenant or the property wellfare .
Peter Clark tried Thier best to share little as possible about the house and tenant during the purchase process. Unfortunately after I viewed it literally a week before completion was due and took the attached images. I offered a fair and mature solution that the house should be cleaned up to safe guard the tenant and I'd even be willing to pay more for the house if they could have that arranged. Yesterday I get an email saying they've pulled the plug from the deal and won't give a reason.
Oh before I forget this is the same nonsense they provided me when this house sale fell through twice before me, legally estate agents are meant to disclose the reason for a fallen through sale but they even 3rd time around of selling it with me as a buyer chose to hide this pertinent information.
There was a clear plan by the estate agent to deceive any buying party from knowing the full depth of issues. It's only on the final few days of the sale process I am told that local police , fire services have all had to be called out to the house. Why they couldn't make this information available at the start when I asked about any problems or issues and they said there wasn't any. Look at the attached photos!
Advice for landlords: My true advice for any landlord would be that I would not expect your property to be looked after if you left Peter Clark as your managing agent. The attached photos are an extreme example of what can happen with both tenant and agent neglect.
My advice for property buyers: please do not ever trust anything that comes from these guys. Do your own viewing and diligence and enquiries. Unfortunately you may like me end up having your time and legal costs wasted because of their failure to disclose adequate important information to buyers.
My advice for anyone looking to sell: if your house has faults or problems you want to conceal then these agents will do a good job at hiding & bending the truth to prospective buyers.
I was never going to leave a review initially but I am tired of them with holding crucial information from me, and obviously annoyed the transaction fell apart rather than do the work with all parties and protect the tenant.
I have the tenants number and will check in with him in a few months and I can imagine nothing will have been done to help him as I worry he made one day fall unwell due or have a serious accident in the house. (One of the pictures Is the bathroom floor which has been covered by the tenant and has a huge hole in the floor of the bathroom which the tenant advised has been there for multiple years and Peter Clark have not helped with this)
Indi · 16 April 2024
★★★★★ 5/5
FacebookSarah and her team have provided outstanding service to me over the last nine months! I moved to Ferryhill in September 2019 for work with the intension of settling there and relocating the family home in 2020. As such Sarah found me a beautiful terraced house rather than rent which went through in double quick time. After 6 months I unexpectedly got another job offer back in South Wales and so decided to sell up and move back south. Then COVID hit! Thinking I would be stuck with the second home, and all the bills, for at least another 6 months I was amazed when Sarah found a buyer within a week. To say the team go the extra mile is an understatement they have been more like friends keeping me informed every step of the way!
Thank you all so much!
Christopher · 26 June 2020
Agent replied · 23 April 2026
Aww thank you Chris 🥰🥰 that means a lot to us!! We'll miss you!!
★★★★★ 1/5
GoogleTotally disappointed from this agency. A real disaster. I left appointment to view a property today in 14/02/2023. I've been told they will show the property from 10am till 11 am. I did travel from London over 4 hr to get there and arrive …
F · 16 April 2023
★★★★★ 5/5
GooglePeter and the team are excellent. All experienced and helpful. I have both bought and sold many properties through them. Five stars every time 🤩 …
Janet · 14 April 2024
★★★★★ 5/5
GoogleExtremely impressed with Peter Clark estate agents they are very professional. Someone I think deserves praise is Sarah she is friendly and approachable, she went out of her way to get me a property walkthrough and did it within a few hours of my phonecall. Thank you for your help :)PositiveResponsiveness, Professionalism
Adrian · 23 October 2021
★★★★★ 5/5
GooglePeter and his staff are so friendly and helpful, very competitive prices, used them several times over tge years ,
Paul · 14 April 2024
★★★★★ 1/5
GoogleUnfortunately worse agency I ever see ! big liar and time Wester .
Diary · 18 June 2024
★★★★★ 5/5
GoogleA great agents, wonderful team and extremely knowledgeable in the local areas.
Dave · 14 April 2024
★★★★★ 4/5
GooglePeter, Donna and Leslie helped out tremendously to sort our sons house, they are approachable, understandable and sympathetic with the issues we had.
Paul · 16 April 2023
★★★★★ 5/5
GoogleVery professional company
Wendy · 14 April 2024
★★★★★ 5/5
GoogleThe local turn to estate agents. I bought my house from Peter Clark, excellent!
Campbell · 16 April 2023
★★★★★ 1/5
GoogleWhat's the point in having a phoneline if you don't answer it?! Problem after problem in your properties. Get staff that actually care about the properties or you'll find your tenants gone!
Dropout · 11 June 2019
★★★★★ 5/5
GoogleVery friendly staff, very helpful. Would definitely recommend this company for private landlord houses as there very understanding with circumstances and very affordable for rent etc
Brittany · 11 June 2019
★★★★★ 5/5
GoogleGreat service from start to finish. Brilliant staff that went above and beyond what I expected.
Tony · 10 June 2020
★★★★★ 5/5
GoogleStaff extremely helpful and professional
Jackie · 10 June 2022
★★★★★ 5/5
GoogleLovely people, great advice.
Andrew · 10 June 2022
★★★★★ 5/5
GoogleFriendly, informative and reliable.
Jonathan · 10 June 2022
★★★★★ 5/5
GoogleAlways brilliant service from these guys
Carly · 10 June 2021
★★★★★ 5/5
GoogleVery Good And Helpful Excellent Service
Paul · 10 June 2021
★★★★★ 4/5
GoogleNice helpful staff and the only on in town
James · 11 June 2019
★★★★★ 5/5
GooglePrompt, polite and truthfull
M · 10 June 2020
★★★★★ 5/5
GoogleKnowledgable staff who really know thier area.
Maureen · 11 June 2018
★★★★★ 1/5
GoogleOk than
Jac · 6 March 2025
★★★★★ 4/5
GoogleRating only, no written review.
Stephen · 15 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
