Trusted Agent profile · Fenland
★★★★★
320 reviews across 2 platforms
46a Market Street, Whittlesey, PE7 1BD, Fenland, PE7 1BD
Sharman Quinney's office in Fenland, at 46a Market Street, is rated 3.8 out of 5 across 320 reviews on two platforms, including 184 Google reviews rated 4.7.
Every review we hold for the Fenland office, from every platform, shown as written. First names only.
5/5
GoogleI would like to thank Gemma and Jay in the Whittlesey office. They quickly found suitable tenants for both properties, were diligent throughout the process and timely and professional in their communication.
Good morning Alan, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear that Gemma and Jay provided a 5 star service. Thanks again from us all at the Whittlesey office.
1/5
TrustpilotPlease avoid using Sharman Quinney…
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
5/5
GoogleNaz has done me proud with a lot of hard work I would imagine thanks very much appreciate
5/5
GoogleI would like to thank the team at Sharman Quinney Whittlesey especially Spencer and Lucy.
Thank you for leaving us your review June :)
1/5
GoogleCalled them once, biggest mistake I have ever made. They werent interested in making a real effort to value my house and after going with another agent I have been hounded with phone call after phone call from them despite numerous times telling them to remove my details from their records and blocking their number, they just call with a different one! Absolutely awful way of working. Dont make the mistake of ever ringing them.
Good morning Natasha, thank you for taking the time to leave us a review. We really value our customers feedback so we are very sorry to hear that you feel you only received a 1 star service from our team at Whittlesey. I have spoken to the branch and they advised that they were just phoning to see how you were getting on with the sale but I can confirm that they have removed your details.
5/5
GoogleI use Sharman Quinney for my growing property portfolio and have always received an excellent service from all the staff, in particular Jay Dolby. I wouldn't hesitate in recommending them.
Good morning Louise, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that you have always received an excellent service from Jay at our Whittlesey branch.
5/5
GoogleSpoke to Spencer Holl on the phone about selling my parents house. Was very helpful and knowledgeable. Will use when ready
Thank you for your kind words Vinnie. We look forward to helping you sell your parents house :)
5/5
GoogleMichael Johnson was very helpful with helping me find the right mortgage. I will happily recommend him to friends and family.
Thank you so much for leaving us your review Gary and for your recommendation
2/5
GoogleVery friendly valuations team, who were more than happy to visit my flat to value it for rental. However, I've been struggling to make anything move forward since. I've been told multiple times that I'll either be phoned back or have information emailed to me, neither was done.
Hi Liam, thank you your feedback. We're sorry to hear that you struggled to make anything move forward - I've spoken to our Lettings Director and I understand that the team have now been in touch but should you have any further queries please do let us know.
5/5
GoogleVery professional and diligent support. Well recommended! Thank you Michael.PositiveResponsiveness, Professionalism
Thank you for leaving us your review Jamie and for your recommendation
5/5
GoogleThank you Michael for the excellent service provided in getting my mortgage set up.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for leaving us your review Svik
5/5
TrustpilotImpressed with the service so far
Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay
5/5
GoogleElla.B offered great communication and service, would highly recommend
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy wife and I have rented from Sharman Quinney since last year, and overall we have found them to be professional. Jay took care of everything we needed prior to renting and still supported afterwards. Danielle and Ellie who manage the maintenance side have actioned what we have requested. All three and their colleagues, we think, do a great job.PositiveProfessionalism
Thank you so much for leaving us your kind review William. We are delighted to hear how happy you are with our lettings service :)
5/5
GoogleVery pleased with the professional / responsive approach of the SQ team. Mark provided excellent market knowledge and advice related to my sale whilst Lucy led a great sales effort organising many viewings and securing a buyer within a few weeks. Very friendly and efficient service which I would highly recommend .
Thank you so much for your kind words and recommendation Kieron, we really appreciate it :)
4/5
GoogleHad a fairly good experience of the company. Was very happy. with the assistance we got from Renata Leistner. Very knowledgeable.
1/5
TrustpilotNot a proper service
1/5
TrustpilotAvoid this Company
Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.
5/5
GoogleJay was so efficient when arranging the rental of a new property. Highly recommend
Hi Rebecca, thank you so much for taking the time to leave us a review and kind recommendation. We really value our customers feedback and we are delighted to hear that Jay provided a 5 star service.
1/5
TrustpilotIncompetent!
Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!
5/5
TrustpilotCan not fault the team at peterborough…
Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!
5/5
GoogleMichael our mortgage advisor has been very professional throughout. He answered all our questions and queries in a timely manor and has been very helpful. We are still going through the mkve process and Michael has kept in touch to see what stages we are at. Thank you for your hard work :)PositiveProfessionalism
Thank you so much for leaving us your kind review Hayley. We wish you all the best in your new home :)
1/5
TrustpilotDO NOT USE THESE ESTATE AGENTS
If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.
5/5
GoogleAfter being on the market with another whittlesey agent for a long time and getting no communication or interest in our bungalow we needed a change of agent and so glad we chose Sharman Quinney. Great service was kept up to date through out the process. Would recommend and would use again if we move again.
Good morning Robin, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that you received a great service from our team at Whittlesey.
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