LD Property Management Fareham reviews

★★★★★ 5/5

Google

What a great, friendly and helpful team at LD! From the initial point of contact through to getting the keys to our new home, we couldn't be happier with the process. The team at LD, especially Jayne, who we've dealt with the most, have exceeded all of our expectations and have been super helpful and friendly throughout. We couldn't fault anything even if we tried. I'd highly recommend anyone to use LD Property Management if they are looking for a new home. 10/10 all round. Thank you!

Danny · 11 July 2025

★★★★★ 1/5

Google

I write this review as a tenant of a flat below a property that LD Property manage. We live in a Maisonette. The issue of a defective floor was reported to Cliff Newcombe of LD Property on the 5th June 2020. Their floor (my ceiling) started making loud cracking noises to the extent it would wake 2 or 3 times a night. Between 11th June and August 2x workmen attended the property and confirmed there was an issue with the floating floor. Due to tenants being present the floor carpet was unable to be lifted due to their furniture. During September the tenants informed me that they were leaving the property and I contacted LD Property to confirm that the work would be carried out once they had vacated. I spoke on the phone to the director John Noonan who confirmed that it was on the list of jobs to do once the property was vacant and not to worry. Property was vacated 31st August until 11th September and no work was carried out. 14th September I spoke to Cliff who couldn't answer the question as to why nobody had attended whilst it was vacant, he also informed me that a new tenant had moved in. I confirmed the noise is still present and that it needs to be rectified regardless. I was informed by Cliff that a maintenance worker had attended the property but was not qualified to carry out the work. Instead another contractor would have a look but he was not available until November. I said this was not an acceptable time frame as this had been going on since June. Cliff said that he would be contacting other contractors but does not want to use anybody from Checkatrade. 7th October i spoke to my landlord who has over 40 years experience in the construction industry. He provided a contact to discuss with LD Property about visiting the property and carrying out an inspection. If not then to use ratedpeople to source a contractor quicker. I spoke to my landlord who confirmed that his contact had spoken to Cliff on the 7th October. Cliff was then to arrange with the tenant a suitable day and time for a visit. 12th October spoke with Cliff to ask if he had spoken to the tenant about the arrangement and the answer was not yet. Cliff stated he had been away/busy the rest of that week. Cliff informed me he would be away next week and I indicated that I'd like contact to be made with the tenant today. Cliff said yes but then went on to say "not keep chasing up, that he manages lots of other properties and that they listen to the owners of other properties". Firstly, I am absolutely astounded at being spoken to in that way. I have been more than patient since this issue was reported. It's due to the lack of organization, communication and competency of LD Property as to why I have had to chase and the issue is still not resolved after 5 months. Secondly, after this call I rang to speak to John Noonan to make a complaint. Cliff answered the phone and informed me that he was out. I said I'd like to leave a message for John to contact me back and Cliff said "he won't be". That is disgraceful. My wellbeing and my sleep has been severely affected during all of this and your website stating about "the highest levels of customer service" has completely fallen flat. As the director of the company I trust that John will be making contact with me and my landlord to deal with this.NegativeResponsiveness, Professionalism

Tim · 20 June 2021

★★★★★ 1/5

Google

Not very helpful this is the most crap management service out there they just take money and repair nothing had a leak since 2021 still not sorted. Well today is Tuesday 23 2024 and yes still have leak and now ld property management does not want any phone calls great company if you want nothing done still not sorted in may but hay ho they are giving up so I hope to get better property company that can look after property and not give up so do your checks this is not the company for you well it is now 13 06 2024 had yet another leak had four plumbers two leak detection company out still can’t find it and because ld doesn’t listen I do get frustrated but they got told by my landlord not to send emails telling lies about me and only yesterday they asked the tenant above if I scream at them which I haven’t I find this offensive well have a leak again ld can’t send a plumber for a week how is this company aloud to trade and after having leak detectors out I have took it on myself it took less the five minutes to find?????

Glen · 27 September 2024

★★★★★ 1/5

Google

LD Property are the Management Agent for the flat I own in Drake Court. Recently they simply took the recommendation of a Lift maintenance contractor and recommended to the residents that we embark on a major refurbishment at a cost per flat of circa £6k. They claimed they had attempted to contact original Lift suppliers without success. I undertook my own investigation and discovered that the lifts were in good condition and should easily have another 10 years life, especially as they are so under used. Clearly a lack of due diligence and failure to look after the residents financial best interests. Then LD forwarded a Fire Door Inspection Report in summary recommending I pay circa £300 to replace hinges and letterbox plus adjust closer. Again I drilled into the actual detail of the 2022 regulations and none of these actions are required. A “specialist contractor” over egging the requirements to print their own money and LD again failing to investigate and challenge instead simply passing on the costs to elderly residents. What on earth are we paying for. I have pointed these matters out to LD and be met with arrogance and hostility hence why I have reported the issue to my MP. I would change Agent immediately now as they can’t be trusted.

Antony · 26 March 2024

★★★★★ 5/5

Google

I have been fortunate to work with John and the amazing team at LD Property for over 10 years and in that time they have provided an excellent and skilled service. I recently sold the property they managed and they impressed me once again by helping me answer the enquires the purchase raised. I have to give Jayne a special mention as during my time with LD she was such a professional and expert letting agent. Thanks LD I will always be grateful for your service.

Shaun · 26 March 2024

★★★★★ 1/5

Google

Unreasonable, unprofessional, emotionally invested and senseless. This is them in short (at least who I was dealing with). I can see how all the other negative reviews came about, so here is the long story of my experience below… …

E · 16 April 2024

★★★★★ 1/5

Google

We got the go ahead to proceed with a tenancy but this was spontaneously cancelled due to what seemed like a spare of the moment emotional episode from one of their staff, Jayne. …

Chien-Yu · 16 April 2024

★★★★★ 5/5

Google

I found the whole experience of renting very difficult and very stressful but Jane at LD was fantastic, she was at hand every step of the way. Very professional and very friendly. I couldn't be happier.

John-paul · 26 November 2024

★★★★★ 5/5

Google

I found the whole experience of renting very difficult and very stressful but Jane at LD was fantastic, she was at hand every step of the way. Very professional and very friendly. I couldn't be happier.

Welshman · 3 November 2024

★★★★★ 5/5

Google

As a homeowner I have been with LD over 7 years after a recommend from a friend. LD have been fantastic, very quick to respond to my tenants issues and repairs with the vast majority on same day. After Storm Brendan blew down the back fence last night, LD are there NOW fixing it after only reporting it this morning. As a property developer I have had my fair share of letting agents, all bar LD have been ‘fired’ due to incompetence and terrible performance. The staff led by John, have and continue to be extremely helpful. The tenants said urged by the team have been top notch and been very long term. LD’s approach has allowed me to be completely hands-off to focus on other properties which do not benefit from a LD touch.

Simon · 20 June 2020

★★★★★ 1/5

Google

I'm not sure that it really matters if I am a tenant or the owner, your email clearly stated this issue was down to condensation after one of your guy's came and tried to look through a vent with his mobile phone light. …

Jay · 16 April 2021

★★★★★ 5/5

Google

Very helpful and professional throughout, from booking the viewing up to collecting the keys and everything in between. Would recommend. A special mention to Jayne who has been excellent.

James · 20 June 2020

★★★★★ 5/5

Google

I feel well looked after as a landlord and although a new customer, so far I feel their service has been thorough, responsive and considerate. Would recommend.

Marie · 16 April 2022

★★★★★ 5/5

Google

Well what can I say, boiler went down over Easter holiday, left it till the Tuesday, phoned LD , plumber out same day,he went back put in report for New one, as old one about 25yrs old, they got onto landlady who passed it off, and here we are today new one fitted, what service from LD,and thanks to our landlady for such prompt reply,thank you all

Graham · 20 June 2020

★★★★★ 5/5

Google

The best free tea and coffee with biscuits is available here but only for clients.

Stuart · 26 December 2024

★★★★★ 5/5

Google

The only people in the area I will rent through. All the staff are so friendly and knowledgeable. Any problems are resolved so quickly.

Claire · 26 March 2024

★★★★★ 1/5

Google

Just terrible really

Ali · 26 December 2024

★★★★★ 5/5

Google

Rented property managed by LD, the team were always happy, approachable and helped with anything I needed them to. I have used a few agents before and LD Property is the only one I would happily recommend to anyone else.

Jeffrey · 20 June 2022

★★★★★ 5/5

Google

Rented property managed by LD, the team were always happy, approachable and helped with anything I needed them to. I have used a few agents before and LD Property is the only one I would happily recommend to anyone else.

MyNamesJeff · 16 April 2022

★★★★★ 5/5

Google

Very efficient staff in all aspects.Cheerful and hard working.

D · 30 May 2024

★★★★★ 1/5

Google

What an absolute shocking property management company, not interested in helping you with problems always say 'it's down to you' then when you finish your tenancy will do everything possible to take money off you by saying property not up to standard!!!

Billy · 20 June 2020

★★★★★ 5/5

Google

Great staff and wonderful service.

Christine · 26 March 2024

★★★★★ 1/5

Google

Disgusting, terrible service. Another incompetent, lazy property management firm. Broken promises, lack of basic courtesy and pathetic excuses. Never, never use them. Hard to be this terrible in a field of bad operators but they've achieved it

J · 21 June 2019

★★★★★ 5/5

Google

Fantastic letting agent! Highly recommend… Whenever had maintenance probs in flat, they super fast in getting it fixed

Stephen · 16 April 2022