Every review we hold for the Falkirk office, from every platform, shown as written. First names only.
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5/5
GoogleI have used TaitMcleod Solicitors & Estate Agents previously and I had no hesitation in returning to the firm to receive the 1st class service provided when selling & purchasing previously. From John Campbell estate agent, Eileen, Aileen, telephonists & receptionists they all contributed to a seamless transaction even although the time schedule included Christmas & New Year holidays. Invoices were promptly issued and it is only when reading through to realise the work which goes on in the background to protect their clients future. I have no hesitation in recommending their services.
Marie Β· 14 March 2026
Agent replied Β· 14 April 2026
Marie, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod, and we truly appreciate you choosing to work with us again.
Your lovely feedback will be shared with the whole team, who will be very grateful for your comments. Thank you for your recommendation and for continuing to place your trust in our firm.
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5/5
GoogleI have used Tait Macleod for buying and selling my properties and had fantastic service on both occasions. Eileen was brilliant - kept me updated every step of the way and made the process straightforward and stress free. I couldnβt have asked for better. Thanks so much for great service. Wouldnβt hesitate to recommend Tait Macleod.
Mandy Β· 22 December 2025
Agent replied Β· 14 April 2026
Mandy, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod.
Your lovely feedback will be shared with Eileen. Thank you for your recommendation and for placing your trust in our firm.
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5/5
GoogleI have used Tait Macleod for both purchasing, selling a property as well as estate settlement and I cannot fault any of these services. Very efficient, professional and so helpful with any questions I had. I had the pleasure of working with Eileen, Fraser Tait and Aileen whom were all brilliant. Would recommend this firm.
Linda Β· 14 February 2026
Agent replied Β· 14 April 2026
Linda, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod.
Your lovely feedback will be shared with Eileen, Fraser, and Aileen. Thank you for your recommendation and for placing your trust in our firm.
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5/5
GoogleAileen, Eileen and Lynn are so professional and helpful, they supported me with selling my flat and it was seamless , so helpful and communicative, Thankyou
Carol Β· 14 March 2026
Agent replied Β· 14 April 2026
Carol, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod.
Your lovely feedback will be shared with the team, who will be very grateful for your comments. Thank you for your recommendation and for placing your trust in our firm.
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5/5
GoogleVery professional for me and i can't thank Fraser and the team enough for going that extra mile to help me get my property with no hassle. The guys are very approachable and non intimidating. They got me everything i needed before the move in date and saved me money.
Top service and would recommend the guys to anyone.PositiveResponsiveness, Quality, Professionalism, Value
LONE Β· 25 August 2021
Agent replied Β· 23 June 2023
Thanks for your very kind review, glad you were happy and everything worked out for you. All the best.
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5/5
GoogleElaine has been amazing throughout our whole house move - handling issues before we even knew about them! She's got a great, friendly approach and was always happy to explain everything in detail for us. She's seen us and a family member through 3 house sales and purchases over the last 7 years or so and I can't fault the service we've received. I'd happily use Tait Macleod again.
Jill Β· 24 June 2018
Agent replied Β· 23 June 2023
Thank you for your kind and generous review.
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5/5
GoogleSeamless process throughout with good proactive communications along the way. Thanks to the staff Aileen and Eileen at Tait & MacLead.
Antony Β· 14 March 2026
Agent replied Β· 14 April 2026
Antony, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod.
Your lovely feedback will be shared with Eileen and Aileen. Thank you for your recommendation and for placing your trust in our firm.
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5/5
GoogleUsed them before years ago for house purchase and found them efficient and good value. Went back recently to get wills updated and service was very good and friendly. Recommended.
George Β· 21 December 2025
Agent replied Β· 14 April 2026
George, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod.
Thank you for your recommendation and for placing your trust in our firm.
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5/5
GoogleExcellent service, and delighted I choose Tait Macleod, Solicitors
Thanks again π guys β¦
Garry Β· 31 March 2026
Agent replied Β· 14 April 2026
Garry, thank you very much for your kind review. We are delighted to hear that you were pleased with the service you received from Tait Macleod.
Your lovely feedback will be shared with the team, who will be very grateful for your comments. Thank you for your recommendation and for placing your trust in our firm.
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5/5
GoogleI've dealt with Eileen, Fraser and Laura as well as the receptionists for numerous transactions of varying types here and all have went smoothly and to timescales. Couldn't fault them. They are friendly,relatable and explain things clearly. Would recommend.
Laura-Jane Β· 17 September 2024
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5/5
GoogleFraser Comrie-Bryant at Tait Macleod came highly recommended to us from family and freinds, having recently purchased my first home with him I would echo the sentiment fully.
The advice, guidance and professionalism provided were second to none throughout the entire process, attention to detail was excellent, immediately picking up on a lender error that could have resulted in a disaster on move-in day.
Many thanks to Fraser and the team!PositiveQuality, Professionalism
Drew Β· 25 August 2021
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1/5
GoogleAwful. Pathetic. Useless. Avoid at all costs. Approached to deal with my late father's estate. They sat on this for 2 whole years!! My mum repeatedly hassled them. Phone calls were not returned virtually ever. We were never able to figure out if this was common practice due to the grossest incompetence known to man or that the employees of this firm were engaged in an elaborate form of satire, role play or possibly even a social experiment to pretend that they work in the legal profession.
In the end, we got them investigated by the law complaints society of Scotland. That was mainly to get my father's documents back. Save yourself a ton of hassle and use someone decent. Unless of course you have access to a plentiful supply of Gaviscon to deal with the vast amounts of stress that will ensue.
Andy Β· 24 June 2018
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4/5
GoogleFraser Comrie-Bryant is such a credit to the firm. He made the process of selling our flat and purchasing a house as stress free as it could possibly be. When Fraser was furloughed and we were passed to another solicitor communication was awful however as soon as he was back in office he was always there to answer our questions and calm our nerves. Thank you so much!
Rachel Β· 27 July 2021
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4/5
GoogleFraser Comrie-Bryant is such a credit to the firm. He made the process of selling our flat and purchasing a house as stress free as it could possibly be. When Fraser was furloughed and we were passed to another solicitor communication was awful however as soon as he was back in office he was always there to answer our questions and calm our nerves. Thank you so much!
Rachel Β· 23 June 2021
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1/5
GoogleRude and incompetent. Poor work resulted in huge delays.
Bob Β· 30 August 2025
Agent replied Β· 28 December 2025
Mr Huggins is not and never has been a client of this firm.
Mr Huggins is unhappy for reasons entirely outwith the control of anyone at Tait Macleod.
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1/5
GoogleAbsolute shambles of a place. Donβt go with them just because theyβre cheaper. They donβt return calls, emails, their lunch is 1-2 and under no circumstances will they answer calls or emails on this break, even when they promise to do things in the morning, and then donβt bother. You need to wait and seethe until they decide to come back after 2.
Our personal experience was going a week without them returning calls or emails, and only took the call on our moving day. They then blamed it on the Estate agent and owners of the house. Said they would speak to the estate agents and get times for us to get the keys. They called and told us things were fine and to collect the keys at the estate agents. Only to turn up to the estate agents at half 1 to get the keys. Tait Macleod hadnβt called them all morning, so they lied. And they hadnβt given authorisation for us to get the keys either. So we called them, but itβs their lunch, so had to wait in the car for over half an hour until they came back.
Half an hour later we had A key.
Theyβve been terrible to deal with and I wonβt go near them again with a barge pole. They say First Time buyers should have it easy? Not with Tait Macleod, look elsewhere.
Erin Β· 25 June 2015
Agent replied Β· 23 June 2023
Miss Petersen
I am sorry you seem to have had a bad experience but having checked our files can find no record of you being a client of our firm.
I am happy to meet with you to discuss any concerns you have regarding our service. If you can contact the office to arrange a meeting with me I would hope to clarify matters.
Kind regards
Fraser Tait
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5/5
GoogleI received and excellent service from start to finish, the whole team pulled together to complete my requirements at very short notice. I wouldn't hesitate in using their services again and would highly recommend Fraser to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Me Β· 25 August 2021
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1/5
GoogleShocking service. No one answers calls or emails when property transactions are proceeding. 3 vans and a team of removal workers waiting for over 2 hours.
Chris Β· 15 April 2024
Agent replied Β· 7 July 2023
1. You are not our client.
2. You will see the many positive reviews from our actual clients. β¦ More
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5/5
GoogleHaving used Tait Macleod for conveyancing (Elaine) and Fraser for legal advice I highly recommend them.
Both Elaine and Fraser were extremely professional, knowledgable, friendly and nothing was too much trouble.
I will happily use Tait Macleod again.
Carol Β· 23 June 2020
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5/5
GoogleUtterly fantastic.
I used them for our house back in 2009 and was faultless.
Recently our family and friends use them regularly for various services, affordable and dependable.
I cannot recommend them enough.
I see there is a few false reviews added which is terrible.
I can only assume it's getting confused with a similar named local business.
Craig Β· 24 June 2018
Agent replied Β· 23 June 2023
Many thanks for your generous review. Glad you are happy with the services.
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1/5
GoogleTait Macleod was commissioned to carry out a transfer of titles for which I was told would only take a 3-4 weeks by Fraser (younger one). As communicated to Fraser this was ideal given the time critical factor i faced. 5 weeks had passed so I decided to prompt them for a status update. To my disbelief I was told that they hadn't even started the process due to having a backlog which is understandable given the current climate. I was then told that Fraser would start the process on the Monday the following week. 9 weeks had elapsed in total so I decided to follow up and again to my amazement the paperwork still hadn't been submitted. I was then given a similar excuse to the first. At this point I then advised them to have my paperwork ready for collection that afternoon. When I visited the premises to collect my paperwork I immediately noticed my envelope containing my titles deeds and supporting paperwork with my full name on show for everyone to see. I then asked to collect my paperwork to which I was given the envelope described in the above without any challenge for identification. I then asked for an explanation as to why the process hadn't started to which the response was I do not know. I also believe that the true total costs were not communicated as I have been in talks with several solicitors who all seem to have the same costs involved for that service. Normally I wouldn't have bothered as I'm quite an easy ozzie person but on this occasion were the transfer of titles was time critical I felt that more could have been done to facilitate my requirements i.e. better communication with regular updates.NegativeResponsiveness, Quality, Professionalism
Garrie Β· 25 August 2021
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1/5
GoogleAvoid this company like the plague. I don't make a habit of giving bad reviews but Mr Tait was so bad to deal with I feel I should warn you. Several phones calls, several emails. No reply. Took 3 months to send a written offer on the house I was buying. Thank goodness for the lovely receptionist/secretary who passed me onto Eileen who was much better. Moving house is stressful enough, I had a heavily pregnant wife and needed things to be much smoother than they were. They are cheap for a reason. Bite off more than they can chew. Pay the extra Β£200-300 for someone better when moving house. You won't regret it.NegativeResponsiveness, Quality
Keiran Β· 25 August 2021
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1/5
GoogleI don't think i was ever a customer, even after 6 months. I was assigned Mr Tait, easy to talk to on the 1 time i eventually got him. Maybe my business was too small (house sale and confirmation) my experience would be avoid at all costs, they're either understaffed or Mr Tait is incompetant, there were others who would also fail to return calls or in the face of it seemly do nothing (at least for me). I won't name her as it's not her name on the business. Consider this they arrange a telephone meeting with me at 10am 8/12/20, I call at 9:58 'Mr Tait is talking to someone else I'll have him call back' 9th of December, still no call. Tait MacLeod, don't call me, don't send a bill. You're fired and I'm angry you've wasted 6 months and hopefully i've not lost the offer on the house, or you WILL here from me. You don't deserve the 1 star needed to allow this review.
Ewan Β· 23 June 2021
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5/5
GoogleProfessionals at their best π β¦
Adewale Β· 29 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.