Trusted Agent profile · Evesham

Reeds Rains Lettings Evesham reviews

3.8

★★★★★ Good

2,074 reviews across 3 platforms

23 High Street, Evesham, WR11 4DH

Reeds Rains Lettings's office in Evesham, at 23 High Street, is rated 3.8 out of 5 across 2,074 reviews on three platforms, including 156 Google reviews rated 4.7.

Google logo

4.7 / 5

156

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,917

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Evesham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Been complaining about maintenance…

Been complaining about maintenance issues for 3 years, found out that they had not been relaying the issues to the landlord. He has now changed letting agent since finding out about the lack of communication.

Laura · 13 May 2021

Agent replied · 15 June 2024

Hi Laura,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Google

i cant begin to tell you how hard everyone we dealt with at Reeds has worked on our behalf. they have kept us informed, updated and pushed for us to get the sale completed. if you are unsure of who to go with, choose these guys. i have and will recommend Reeds in the future not only for their professional service but because of how friendly and helpful the whole team has been.

E · 16 June 2019

5/5

Trustpilot

Dear Laura at Reed's Rain's

Dear Laura, at Reed's Rain's, thank you very much for your assistance today in helping with our solicitor problems.Really very helpful and reassuring at quite a stressful time.John

Mr · 23 September 2024

1/5

Trustpilot

Awful - renters avoid!

55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.

Euan · 13 October 2022

Agent replied · 15 June 2024

Hi Euan - I'm looking into this for you.

5/5

Google

Very pleased with the help and assistance received. Although on this occasion we decided not to purchase the house the level of advice we received from Reed Rains was extremely good and very supportive.

Robert · 15 June 2021

Agent replied · 14 June 2024

We are pleased you managed to find a suitable house and hope we can help you in the future. Reeds Rains, Evesham.

5/5

Trustpilot

Brilliantly dealt with

I had a quick turn around between viewing the property, signing all documents and collecting the keys. The agent I dealt with, Lucy, was great and made sure every promise she gave was kept. Also, the welcome pack I received was a nice little touch and made me feel like a valued customer

Liam · 28 February 2023

5/5

Trustpilot

First time landlord

Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.

Jason · 25 January 2023

5/5

Trustpilot

Great letting agents

We used Reeds Rains in Rhyl as a letting agent.Joe and Sally helped us along,as we didn't really know anything about renting a property.Joe set up everything for us and made sure it all went smoothly.We even got a rental sorted from the day the property it was released.If you have no idea about renting property out,just pop in the estate agents,and ask for help,they are very friendly, pleasant people.I would recommend.... always.

Mrs · 8 March 2019

1/5

Trustpilot

Great from the start but your in your…

Great from the start but your in your own after that, no help at all. Get fobbed off to the ‘landlord’ the ‘landlord’ tells u to report to reeds. Awful. Tell you blatant lies

Mkay · 9 June 2021

Agent replied · 15 June 2024

Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

1/5

Trustpilot

Awful company

Awful company. Currently renting a property from them and all of the work that they assured us would be completed before we moved in has still not been done 3 months later. Unprofessional staff. Just awful.

Abbie · 29 December 2020

Agent replied · 15 June 2024

Hello Abbie,We are sorry you have not been please with the service provided by Reeds Rains, customer service is of paramount importance to us. We believe you are currently in correspondents with our lettings hub and that the issues raised are currently being dealt with. If there is anything else, please contact our Newcastle-Under-Lyme branch on 01782 717273.Kind regards,Reeds Rains - Newcastle-Under-Lyme

5/5

Trustpilot

The housing market.

I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.

Jenny · 1 April 2022

5/5

Trustpilot

Reeds Rains Nottingham - Good as always

Once again I have used Reeds Rains Nottingham to find a tenant. Lianna has been good as always, and the tenants are happy too

Chris · 6 August 2019

1/5

Trustpilot

Reeds Rains Waterloovile. Tony

Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.

Stuart · 12 December 2018

1/5

Trustpilot

Absolutely awful company

Absolutely awful company. My tenancy ended over 6 months ago, the check out was absolutely fine but they are still refusing to return my £575 deposit, giving the excuse they can't get in touch with the old landlord. Absolutely would never rent with them again. The local branch (Bridlington) are absolutely useless in assisting with this.

Karen · 26 October 2022

5/5

Trustpilot

Heald Green Branch

Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley

Marc · 16 November 2018

5/5

Trustpilot

The estate agent Andrea was very…

The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.

Niggat · 29 July 2020

5/5

Trustpilot

Really friendly staff

Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.

Mrs · 21 August 2024

1/5

Trustpilot

Poor property management

Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.

Phill · 1 February 2023

5/5

Trustpilot

House Sale

From property valuation to sale ( hopefully),the service was very good and carried out in a professional manner. Fingers crossed on our sale , as early days ?

Stephen · 27 August 2024

5/5

Trustpilot

Happy tennant

Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy

Brad · 14 March 2018

1/5

Trustpilot

Completely untrustworthy

Fancy being ripped off? Have dishonest correspondence with? This is the company to rent from.

Geoffrey · 14 July 2023

Agent replied · 15 June 2024

Hi Geoffrey,Sorry to read your review. I have requested for more information so that we can look into your issues further. This request will come from Trustpilot.Regards,Reeds Rains

5/5

Google

Jeremy and Team, we’re friendly, professional and soooo helpful, we had many obstacles to cross, n we got there in the end. Would definitely recommend them..

Debra · 15 June 2022

Agent replied · 14 June 2024

Thank you for your review. We are glad that it would worked out in the end

5/5

Trustpilot

Absolutely fabulous service

Absolutely fabulous service throughout my property sale by Reeds Rains GrimsbySophie worked amazingly to help speed up the sale and to finally exchangeI would wholeheartedly recommend their service

Nic · 4 March 2022

Agent replied · 30 October 2024

Hi Nic,Sorry this has been your experience with Reeds Rains. We would like to investigate this further, you will receive a request for more information directly from Trustpilot.Regards,Reeds Rains

5/5

Trustpilot

Reid Raines

Reid RainesExcellent company and serviceThe team in Halifax were excellentA fantastic professional service Nothing was to much troubleAndrew shackleton thank you a true professional

Lesley · 23 September 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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