Reeds Rains Lettings Evesham reviews

★★★★★ 5/5

Google

We’re first-time buyers and Jack at Reeds Rains Evesham has been amazing throughout the whole process. He’s been really helpful with all the questions we’ve had and always takes the time to call us with updates on what’s happening. He’s really friendly and has made the whole experience much less stressful, we couldn’t recommend him enough!

Connor · 13 October 2025

★★★★★ 5/5

Google

I sold my property with Reeds Rains. Jack was communicative, candid and professional which gave me great confidence throughout. The office team are well organised and accommodating. They sold our house quicker than expected and guided us through the process, taking away a lot of stress and answering questions throughout.

Tim · 16 December 2025

★★★★★ 5/5

Google

I have known Jack for some time now having both bought a flat from Reeds Rains then rented it with their support. In all my dealings I have found Jack to be to be the most professional estate agent with which I have ever worked. Went above and beyond what was required and has the very rare skill of leaving you feeling that your conversation is the most important thing to him in that moment. All this together with being a thoroughly nice guy makes for a perfect partnership. Thank you Jack for all your support during some very tricky negotiations. Would highly recommend.

Heather · 16 January 2025

★★★★★ 4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

★★★★★ 1/5

Trustpilot

Horrendous!

The response to my initial review (posted on 28th November, below) is as unsatisfactory as the service. Whatever the company claim now, I can evidence all of the concerns I listed. Further, almost three weeks after the moving date, problems persist. The fridge and freezer were not working and the tenant lost £130 of food. He is still without a working oven and has no access to the electric meter to obtain an initial reading. The latter is especially concerning because the hot water tank heats up constantly and then drains itself: imagine how much this is costing! Various items are broken (door handles, toilet seat) and there is black mould around the windows, very unhealthy. The tenant is facing Christmas with a microwave meal. How unacceptable is this! Happy Christmas, ReedsRains., , , , , -Dealing with this company has been a nightmare, for myself and the tenant for whom I acted as guarantor. Annabel Gilbey was the nominated negotiator but emails and phone calls to her went unanswered. On one occasion, the tenant drove several hundred miles for a viewing, leaving home at 5am but no-one turned up. A phone call would have been helpful. Sending a text when the negotiator knew he was travelling was not. We were sent repeated requests for information, money and urgent legal confirmations - none of which were necessary had the negotiatior or her colleagues acted professionally. The Branch Manager Justin Barton must bear the greatest responsibility for this. My concerns can be evidenced if this is necessary.

Lynda · 20 December 2024

★★★★★ 5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

★★★★★ 5/5

Google

As soon as Jack took over the selling of our house, the process speeded up and he kept us fully informed throughout. His perseverance and constant updates made the process bearable. I would highly recommend Jack and his team if you are thinking of selling or buying property in the Evesham Area

Peter · 6 November 2025

★★★★★ 5/5

Trustpilot

Chris was very helpful and advised us…

Chris was very helpful and advised us on a quick sale

Sandra · 14 September 2026

★★★★★ 5/5

Google

I want to thank Jack for his professional acumen during our last house visit and subsequent bid.. the customer service/ follow up was exemplary during the process..I wish other local estate agents showed the same level customer service.

Lester · 16 February 2026

★★★★★ 2/5

Trustpilot

shambles, salford quays barance were the worst…

salford quays barance were the worst letting agents we have been unfortunate enough to have dealings with, if you can avoid them I suggest that you do. the move in inventory was a work of fiction with not a single fault or damage mentioned and the flat was filthy with numerous items of damage and disrepair that they are now trying to claim from us after moving out and leaving the place in better condition that we moved in Jessica was so tardy at arranging repairs that we gave up. never again would we deal with these people

Peter · 7 November 2024

★★★★★ 1/5

Trustpilot

Reeds Rains Estate Agents Durham City Dross staff

Reeds Rains Estate Agents Durham City81-83 New Elvet, Durham DH1 3AQjust nowPoor communication and low level serviceWere going to rent a property and asked the following questionsWe live 280 mile round trip from you nearest branch is there any other option to prove right to rent?Charlotte’s response was , where is the nearest RR branch where you live… Thought I had said in the question 280 miles round trip you idiot.She didn’t appear to have read the question at all.We flew back into Manchester and contacted RR Durham advising there was a branch in Widnes, Cheshire and as we had our passports with us suggested we could call in Saturday. RR advised they couldn’t contact the branch. We took matters into our own hands and contacted St Helens and advised them of the situation and could we come in to scan passports which they agreed…Why are we doing all the running around when paying RR to act dopey and do nothing….There is a fantastic university I’d Durham so why do they have to employ morons in RR Durham…Surely there must be students looking for part-time work!!!!Worse estate agents ever used

Steve · 5 November 2024

★★★★★ 5/5

Trustpilot

Lewis the agent was early to the…

Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.

Mrs · 2 September 2026

★★★★★ 1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024

★★★★★ 5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

★★★★★ 5/5

Google

We have just completed on a property purchased through Reeds Rains. We had solicitors above and below in our chain who were pretty awful, making the whole process very frustrating and lengthy. Jack at Reeds Rains put more effort into getting us over the line than the solicitors dealing with the sale. His intervention and dedication to ensure the exchange went ahead and the completion was secured before our removal company drove off with our furniture was pivotal and greatly appreciated. Our thanks and appreciation go to all at Reeds Rains.

Deano · 19 March 2026

★★★★★ 5/5

Google

Jack has been extremely helpful and professional at all times and we honestly don't know what we would have done without him. Even though he was the agent for our buyer, and not selling our property, he was always the most up to date, proactive and communicative link in the chain. We would definitely recommend, and should we look to move again in the future, would have no hesitation in instructing Jack and his team. Thank you once again for making a very stressful situation much more bearable over the past few months.

Claire · 25 September 2024

★★★★★ 5/5

Google

We have just has an offer accepted on a house that we love. I have to say a huge thank you to Jack as he was so professional and considerate through this process. He showed an interest in what was important to us, he asked all the right questions which made us feel listened to and Jack kept us up to date throughout the offer process. We have had such a positive experience with Jack and Reeds Raines. It has been an absolute pleasure. Once again a big thank you for the professional and considerate manner. Fatima and Chris

Fatima · 20 August 2024

★★★★★ 5/5

Trustpilot

Excellent service from the first…

Excellent service from the first telephone conversation regarding a valuation for probate . Stacey was professional,knowledgeable & caring . Nick & Ben are professional, knowledgeable and keep you in the loop about viewings feedback ect . Always go above and beyond I have had phone calls & emails late on a Saturday with feedback . I sold a property with them two years ago they are a fantastic team . I would 💯 recommend them .

Andrea · 1 October 2024

★★★★★ 5/5

Google

As someone who wasn’t based in the area Jack was absolutely wonderful! With the help of Stewart they made my move to the area so easy and hassle free, with the agency easy to contact and Jack who was overseeing the property contract ensured he kept me updated promptly. All agents I spoke to were friendly and professional, and it made the whole process so easy and stress free - I cannot thank the team enough and will always recommend!!

Esme · 24 July 2024

★★★★★ 1/5

Trustpilot

Absolutely diabolical service from…

Absolutely diabolical service from inept, defensive staff. There seems to be a high turnover of staff in the Hebden Bridge branch, with poor handovers and often the left hand not knowing what the right is doing. They contradict information given between solicitors, and vendors, cause undue stress and delays, go back on the comments they make when challenged, and have taken over 15 months to sell a house that has had a buyer waiting to complete since the first offer.I would strongly recommend that if you want to efficiently buy or sell a property that you look elsewhere. This service has been SO poor that I have advised a friend to not even consider buying the house they are currently interested in as it is only being advertised by Reeds Reins Hebden Bridge and I would not wish this service on anyone else. Edit in respone to Reeds Reins Reply:Whoops- just to evidence their incompetence they don't even seem to know the house completed and I moved in 10 days ago! Way to tell on yourself 😅Yes, my house sale fell through because of delays with your sale, thats precisely my point. I had a cash buying landlady waiting to go and when I was still waiting on basic paperwork and relying on mixed messages from yourselves 7 months in she understandbly bailed. I then cancelled my second sale to a cash buying company which I rushed through in order to save the chain having received alot of pressure to rush once you told me you seller was ready, only then to be told by a different staff member they were 'no where near ready', of course I'm not going to take £30k less than I need to if you had further delays. Having met the branch manager the day I completed, as he had to drop my keys here at the end of office hours as no one called to confirm they had them as I was informed they would, knowing I was moving from another city, I can see why there is such a high turn over of apathetic seemingly clueless office staff, if he is at the helm,my removal man couldn't have summed it up better when he described him as the C word. (Side note if you value safety just be aware he also handed me the keys without even asking my name let alone asking to see ID.)Terrible terrible service, steer well clear at all costs.Positive shout out to Emily who does the weekend vieweings, the only competent person there.

Claire · 2 July 2024

★★★★★ 5/5

Google

I have dealt with Jeremy throughout the sale of my property. The conveyancing of the purchase was an absolute nightmare. Jeremy assisted and advised me every step of the way; without his support, I would have definitely lost my sanity. Anyway, a big thank you goes out to Reids Rains and all of the team for all their help and support given.

Nigel · 25 March 2025

★★★★★ 5/5

Trustpilot

The communication from Liz was…

The communication from Liz was excellent. Regular phone calls and updates, very professional but friendly too 😁

Miss · 24 May 2026

★★★★★ 5/5

Google

Jack and the team have been fantastic from start to finish with me and my partner buying for the first time. Made the whole experience stress free and effortless.

Ol · 16 February 2026

★★★★★ 5/5

Google

Jeremy, Jack, Stuart and Julie have all been amazing in selling my Mother’s property for her. Julie’s lovely friendly manner when she answers the phone is an asset to the Company. If she can’t answer a question when you ring she always rang back when she knew. Jeremy, from his initial visit right through to Completion, was friendly, understanding and his advice throughout took away all my concerns as they were dealt with efficiently. Jack came round to my home to fill out some of the endless forms from Solicitors which I very much appreciated, as I couldn’t get to the Office. He was always friendly and knowledgeable (and also loved my little Cavashon!). Stuart was always there to help me if Jeremy and Jack were out so all in all an efficient, friendly, amazing team that support you throughout which is what you need when selling or buying property!

Karen · 15 May 2024