Stevenette & Company Epping reviews

★★★★★ 5/5

Google

Finding the right estate agent to sell a property can be challenging, but I was fortunate to work with Martin of Stevenette Estate Agents. Martin was courteous, respectful, and genuinely committed to achieving the best possible outcome. He is a consummate professional, thorough, meticulous, and highly knowledgeable about the current market. Throughout the entire sale process, Martin kept me fully informed, ensuring I always knew exactly where things stood. His communication and dedication made the experience smooth and reassuring. I would highly recommend Martin and Stevenette Estate Agents to anyone looking to sell their property.

Victoria · 26 January 2026

★★★★★ 5/5

Google

We purchased our property through Richard this summer and were extremely impressed with the service we received. Although the process was lengthy and at times stressful, Richard made it much more manageable with his consistent communication and clear, accurate advice throughout. We would highly recommend using Stevenette!

Ria · 26 August 2025

★★★★★ 5/5

Google

Selling my late mothers home through Stevenette & Company was extremely sensitively handled. There was practical advice and guidance always available when needed and nothing seemed too much trouble for them.

Alan · 26 November 2025

★★★★★ 5/5

Google

After working with several estate agents throughout our two-year journey of searching for a home, selling our property, and purchasing another, Martin stands out as the most impressive and thorough agent we've encountered. Although he represented our vendor, his meticulousness and expertise benefited us greatly. As we are buyers in the middle of a chain, we had a few challenges along the way when our own agent did not properly vet our buyer or when our buyers were slow to act, risking the chain to fall apart. On multiple occasions, Martin provided really good advice on how to navigate these issues, which helped the whole process keep moving forward. Thanks to his help, we finally completed our purchase after a long and complex year. Next time we sale our property, we know who to come to.

Thom · 3 March 2025

★★★★★ 5/5

Google

Stevenette & Co is a practice I have known and valued over a number of years as reliable and professional in its approach to the property market. It was simple to contact and work with the personnel who were on the ball and warm people. They ,were very good at guiding me, and prompting me when necessary, and I would think the legal and other counterparties, during the transactions in the past few months. I felt comfortable that the team was working well for me and I was confident that this helped to achieve the required outcome.

Michael · 21 January 2025

★★★★★ 5/5

Google

Martin was absolutely brilliant throughout the property purchase I recently completed. I wouldn't hesitate to recommend Martin & the Stevenette team!

Tim · 27 February 2025

★★★★★ 5/5

Google

This was my first experience with estate agents and I would say was the best. From the day we viewed the house until we bought the house it was a great help and support from the estate agents. Special thanks to Martin who had answers for every question i had and very responsive.I am really impressed with the professional and friendly service throughout the sale process . I would surely recommend their service.

Vijay · 25 October 2019

★★★★★ 5/5

Google

We recently bought our first home through Stevenette and cannot recommend enough! Martin was honest, professional, polite, efficient and did everything he can to make the process smooth right from the moment we were viewing our home-to-be …

Beril · 26 March 2024

★★★★★ 5/5

Google

We had an excellent experience buying our first home through Stevenette estate agents. From start to finish, the team was professional, friendly, and incredibly supportive. Communication was always clear and prompt, they kept us updated at every stage and were proactive in making sure everything moved smoothly. We’re so grateful for their help and wouldn’t hesitate to recommend them to anyone buying or selling in the area.

S · 26 November 2025

★★★★★ 5/5

Google

I cannot fault the team at Stevenette. As soon as Martin valued our property to finding our dream house the team were extremely efficient and helpful. In particular Mandy who made the whole process of selling and buying rather stress free!!! I would highly recommend this company if they are thinking of moving. The best in Epping.

Louisa · 26 March 2022

★★★★★ 5/5

Google

Richard was very responsive in resolving my queries on the property, the team there is very friendly and knowledgeable about the area, pricing and amenity etc. Would definitely recommend.

Ivan · 21 May 2024

★★★★★ 5/5

Google

From the valuation by Keeley through the whole selling process with Martin and Mandy, the team at Stevenette & Co have guided us through the sale of our house brilliantly. They are certainly the best estate agents we have ever used. They always kept us informed and gave us good advice throughout the whole process. I strongly recommend them.

Denise · 23 September 2024

★★★★★ 5/5

Google

Had a great experience using Stevenette & Co, the whole team were great and look forward to using them again in the future!

Max · 26 November 2025

★★★★★ 5/5

Google

From the moment I met Martin and the team I knew the whole process was going to be a pleasure. Stevenette are extremely professional, trustworthy and certainly make sure the people feel as important as the property. The service from them was friendly, efficient, knowledgeable and of a very high standard. My hand was held through a few wobbles and I always felt my feelings and emotions were respected at all times. I have been in my property a few weeks and still communicate with them on how the house is going. They are genuinely interested and certainly go the extra mile for all their clients. For me they are the best estate agency around. I will always use Stevenette for future sales and purchases. I wish them every success because they deserve it !

Sarah · 24 October 2020

★★★★★ 5/5

Google

Would highly recommend Stevenette and Company. A really straight forward process and smooth at all points during our sale. Martin was honest and fair - something we've not always experienced when dealing with other companies and with past sales. We were really impressed.

H · 24 October 2021

★★★★★ 5/5

Google

Martin was so helpful from start to finish, highly recommend. Thank you!

Sam · 21 May 2024

★★★★★ 5/5

Google

Stevenette and Company have been managing the letting of my property over the past year and I must say I have been very pleased with the overall service. I have never let out a property before and I was most definitely lacking experience. During some challenging times, their knowledge and advice was invaluable. I was very pleased with the advert and their guidance on a realistic rental value which meant that we had interest from the get go and were able to fill it very quickly. The team were always friendly and efficient and when the property suffered a leak they were quickly able to arrange a same day plumber (on a Saturday) and I was pleased with the work carried out. Payments were always received on time and I felt more secure and in control knowing they were managing it. Always best to go independent!!

Hannah · 25 October 2019

★★★★★ 4/5

Google

We recently let our house with Stevenette. While our overall experience was very satisfactory, there were incidents that were less than desirable. We signed up with Mandy and were told throughout that even though they mainly do sales, renting is not a one man team and even if she is not available, others would be able to answer our queries. This was not the case as we did have a few questions about the terms they were offering and were told that the particular person is part of the sales team and thus cannot really help us. He did say he would forward the query on to Mandy and we will receive a reply but we didn’t and had to call back ourselves. This happened a few times when we were trying to get updates. After the initial 3 weeks (during which we had a couple of viewings and made changes to our initial offer) we were contacted by Sabrina who told us she has been handed the letting of our house by Mandy. We didn’t have any issues as initially we thought she is contacting us on behalf of Mandy. We would like to add that the reason we signed up with Stevenette was the way Mandy pitched it to us and her experience in dealing with people in the property market. Also we had bought the house via Stevenette just the year before and dealt with Mandy during a viewing and even though I had initially just dropped in for a valuation she remembered the details of the house which was remarkable. While Sabrina did a great job taking over, we felt that at times she became flustered while dealing with the events of the move-in day. For eg; a few instances: After the movers had taken our furniture and personal effects, we borrowed cleaning products from our neighbour and made sure it was dust-free and clean to a good standard. However we had a few viewings and had contractors come in for valuation and for carrying out the work. Given we did not know the updated condition of the house we decided to not go for professional cleaning. One of the contractors we had in before the move-in was for gas-safety check and installation of CO alarms. We had been advised that the same contractor usually checks the smoke alarms and ensures they are functioning and would replace them if they didn’t. However, on the day we just received a call asking whether the smoke alarms work. Now, a week before moving we did have an incident with food burning in the oven which had set off one of the said alarms. Based on that incident I replied yes. We do feel that when it’s a big safety concern (which smoke alarms are) instead of having asked us when we have already moved to another country and cannot recheck, and when there is a professional contractor already working in the house for gas checks, it would have had been better to ask the contractor to ensure that the alarms are working. The tenant was not happy on the moving day and instead of calming them down and getting in touch with us with all the concerns in an orderly manner, we had panicked calls all morning from Sabrina. Additionally, we were assured and I had even re-confirmed that the agents will contact the utilities on our behalf and inform them of the tenancy change. However after enquiring after the move-in, we were told we have to contact them ourselves. Similarly, there have been minor details that we had to chase up ourselves which we feel the agents should have been updating us with. However, having said all that, we do feel that Sabrina composed herself after the initial few hours and arranged for the relevant work to be carried out. She has been in touch with the updates and we hope to have pleasant dealing throughout this tenancy period and beyond.

Nayem · 25 October 2017

★★★★★ 4/5

Google

We recently let our house with Stevenette. While our overall experience was very satisfactory, there were incidents that were less than desirable. We signed up with Mandy and were told throughout that even though they mainly do sales, renting is not a one man team and even if she is not available, others would be able to answer our queries. This was not the case as we did have a few questions about the terms they were offering and were told that the particular person is part of the sales team and thus cannot really help us. He did say he would forward the query on to Mandy and we will receive a reply but we didn’t and had to call back ourselves. This happened a few times when we were trying to get updates. After the initial 3 weeks (during which we had a couple of viewings and made changes to our initial offer) we were contacted by Sabrina who told us she has been handed the letting of our house by Mandy. We didn’t have any issues as initially we thought she is contacting us on behalf of Mandy. We would like to add that the reason we signed up with Stevenette was the way Mandy pitched it to us and her experience in dealing with people in the property market. Also we had bought the house via Stevenette just the year before and dealt with Mandy during a viewing and even though I had initially just dropped in for a valuation she remembered the details of the house which was remarkable. While Sabrina did a great job taking over, we felt that at times she became flustered while dealing with the events of the move-in day. For eg; a few instances: After the movers had taken our furniture and personal effects, we borrowed cleaning products from our neighbour and made sure it was dust-free and clean to a good standard. However we had a few viewings and had contractors come in for valuation and for carrying out the work. Given we did not know the updated condition of the house we decided to not go for professional cleaning. One of the contractors we had in before the move-in was for gas-safety check and installation of CO alarms. We had been advised that the same contractor usually checks the smoke alarms and ensures they are functioning and would replace them if they didn’t. However, on the day we just received a call asking whether the smoke alarms work. Now, a week before moving we did have an incident with food burning in the oven which had set off one of the said alarms. Based on that incident I replied yes. We do feel that when it’s a big safety concern (which smoke alarms are) instead of having asked us when we have already moved to another country and cannot recheck, and when there is a professional contractor already working in the house for gas checks, it would have had been better to ask the contractor to ensure that the alarms are working. The tenant was not happy on the moving day and instead of calming them down and getting in touch with us with all the concerns in an orderly manner, we had panicked calls all morning from Sabrina. Additionally, we were assured and I had even re-confirmed that the agents will contact the utilities on our behalf and inform them of the tenancy change. However after enquiring after the move-in, we were told we have to contact them ourselves. Similarly, there have been minor details that we had to chase up ourselves which we feel the agents should have been updating us with. However, having said all that, we do feel that Sabrina composed herself after the initial few hours and arranged for the relevant work to be carried out. She has been in touch with the updates and we hope to have pleasant dealing throughout this tenancy period and beyond.

N · 12 January 2017

★★★★★ 5/5

Google

I've got nothing but positive things to say about Stevenette which I appreciate is not the norm coming from a buyer! Martin in particular was a pleasure to work with. Polite but straight talking and honest. They made the buy process as seamless as possible and jumped in to nudge mortgage brokers and solicitors when needed. When things got a bit hairy towards the end they were the calm heads offering solutions. An excellent professional company and one I would reccomend to anyone.

David · 24 October 2021

★★★★★ 5/5

Google

We were very well informed throughout our whole sale process and really pleased with the service received. Great experience with Martin & all at Stevenette- thank you!

Sophie · 9 April 2025

★★★★★ 1/5

Trustpilot

Very Discriminating estate agents

Very Discriminating estate agents, take your custom elsewhere, I made an enquiry in regards to a 2bed terraced orange brick council looking house for let in waltham abby area, the staff Leya Hart sent me a 7 question email questionnaire which in response to my annual income they stated " Thank you for the information provided. Your annual income is below the referencing requirement amount for this property", bare in mind we are 2x working proffessional females with a stable income of at least £25k, am absolutly appaled with there discrimminating attitude towards tenants looking for property for rent.

E.seren · 11 April 2023

★★★★★ 5/5

Google

Stevenette has helped us with the purchase of our first house six years ago, as well as most recently through its sale in January 2020. They have helped us navigate a long chain, with excellent communication and assistance directly linked to our sale, as well as keeping us up to date with the whole chain. Would definitely recommend to friends and family.

Stacie · 24 October 2020

★★★★★ 5/5

Google

Just bought my first house through Stevenette and I cannot fault them for their service. I dealt mainly with Martin who was professional, polite and really did go out of his way to make the whole process easy. First viewing was end of November and completion was beginning of Jan - very fast and effecitient! Cannot recommend enough, thank you!

Sasha · 24 October 2020