Trusted Agent profile · Epping Forest
★★★★★
1,764 reviews across 1 platform
179 High Street, Epping, CM16 4BL, Epping Forest, CM16 4BL
Douglas Allen's office in Epping Forest, at 179 High Street, is rated 4.7 out of 5 across 1,764 reviews on 1 platform.
Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotS.Hamill
Great team in Chingford mount, very informative of whole process.10/10 for the whole experience.
Dear Suzan,Thank you for your comments on the Chingford team, its always great to hear when they meet peoples expectations.Thanks againRob.wadeAssociate Operations Director
1/5
TrustpilotDo not use!!!
Do not use!!!! Unprofessional, unethical and rude!!!
Dear TonyThank you for taking the time to provide us with your feedback. Please be assured that we take any concerns raised seriously and are sorry if you were unhappy with the service that you received.As we have been unable to find any record relating to you since 2017, we would encourage you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk to discuss your feedback in more detail. Thank you. Kind regardsDouglas Allen
5/5
TrustpilotA trustworthy and friendly service.
the two agents with whom I have dealt have been helpful, understanding and professional.
Dear Ms Mary,Many thanks for your 5 Star review of Douglas Allen. Being recognised as "helpful, understanding and professional" is exactly what we set out to achieve and it's great to independently hear that from one of our valued customers.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotBIG thank you
Thank you to the following staff for being flexible with our schedules, doing viewings out of hours and helping us find our home: Tai HenryAleisha BennettRay PhippsMaria Ticehurst
4/5
TrustpilotThe team were very helpful and kept me …
The team were very helpful and kept me updated and informed throughout.
Dear Mr Baker,Great to hear you were happy with our team, thank you very much for your review.Regards,Jon Holden - Managing Director, Douglas Allen
4/5
TrustpilotSo far so good
we are only at the beginning of our sale ask us later again
Dear Mr & Mrs Khan,I am pleased to hear that your initial thoughts of Douglas Allen have been positive, please feel free to post a review again further into the process, all feedback is valued as something we can learn from.Regards,Jon Holden, Managing Director, Douglas Allen
5/5
TrustpilotAseena as Douglas Allen made the…
Aseena as Douglas Allen made the experience a good one. Great sales and confident individual who knows what she is doing. Dedicated to the client keep it up and thank you.
4/5
Trustpilotvery profession
always keeping you up dated my account details are very informative also
Dear Mr Hoolas,I am glad you are finding the 'My Account' feature on our website so useful in keeping you updated on every aspect of your sale through Douglas Allen 24/7.I wish you a continued smooth move.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotGood Agents
They have been very helpful, and professional, I would recommend Douglas Allen.
Dear Mr Cornford,Thank you very much for your endorsement, I am glad we have been able to help you so much.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotService
It is too early to make a judgement. so far so good.
Dear Dr Rehman,I am pleased to hear things are going well so far, please feel free to post another review when your transaction is completed. If there's anything we can do to help please let us know.RegardsJon Holden - Managing Director, Douglas Allen
4/5
TrustpilotVery helpful.
Staff are attentive and contact is always being made from the office.
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
TrustpilotExcellent organisation
Excellent organisation, all work are explained well and verry efficient
Dear Ms Wong,Thank you very much for your 5 Star review, I am very glad we were able to help with your home move.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotGreat Team - Speedy Sale
Very helpful personable team. Made things very simple, efficient and friendly.
Thank you for leaving us your feedback! Best wishes,Douglas Allen
5/5
TrustpilotFirst time selling
First time selling, informative, helpful, efficient, highly recommended.
Dear Mr Lavender,Thank you for your 5 Star review regarding selling your 1st home through Douglas Allen, we really appreciate your custom.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotGreat service
Excellent service and good communication, would definitely recommend.
Ben, As you say Excellent service and good communication is the back bone of our business, we are there to help our clients whenever needed. All the best for the futureKind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotVery professional first impression
Great professional staff who give a wonderful first impression.
Dear Zahra,Thank you very much for your 5 Star review and for choosing Douglas Allen.RegardsJon Holden - Managing Director, Douglas Allen
5/5
TrustpilotHassle Free, Friendly Service
Our dealings with Maria at Douglas Allen have been professional, friendly and effiecient at every step, and we got offers in no time flat. Highly recommended!
1/5
TrustpilotNot trouthful...kept vital information…
Not trouthful...kept vital information from me.
Dear Christine Thank you for your feedback and we are very sorry that you feel this way. We have been unable to locate your details from your first name alone and would therefore ask you to contact our Customer Relations department on 01702 540802 so that we may discuss your experience in more detail and see if there is anything else that we can do to help you. Thank you in advance for your time. Kind regardsDouglas Allen
1/5
TrustpilotDon’t give you house to those one
Don’t give you house to those one, you passing offer and they don’t pass those to the seller,
4/5
Trustpilotgood but leases could be more bespoke
Paris Hall did an excellent jobThank you
Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director
5/5
Trustpilot⭐⭐⭐⭐⭐Outstanding Service from Nisha Kaur
⭐⭐⭐⭐⭐
We are so pleased to read your wonderful feedback regarding your property purchase. It's truly rewarding to know that Nisha and our team's professionalism, responsiveness, and dedication made such a positive impact on your experience. We always strive to ensure a smooth and stress-free process for our clients, and your kind words affirm our efforts. Thank you for your high recommendation; it means a great deal to us.
5/5
TrustpilotExcellent service
Excellent service, second to none.
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
Trustpilot⭐☆☆☆☆ (1 Star)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Epping Forest office has 1,764 reviews across 1 platform: 1,764 on Trustpilot (across the whole business).
Douglas Allen Epping is rated 4.7 out of 5 across all 1,764 reviews.
Douglas Allen Epping, 179 High Street, Epping, CM16 4BL, Epping Forest, CM16 4BL.
