Trusted Agent profile · Epping Forest
★★★★★
1,764 reviews across 1 platform
179 High Street, Epping, CM16 4BL, Epping Forest, CM16 4BL
Douglas Allen's office in Epping Forest, at 179 High Street, is rated 4.7 out of 5 across 1,764 reviews on 1 platform.
Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from Sarah
Excellent service from Sarah, she 's very organised knows her stuff and always managed to go over and beyond to get us the right property to suit us.
Dear Jas,Thank you very much indeed for your kind words and 5 Star review concerning Sarah at our Chigwell office.Kind regards,Jon Holden - Managing Director
5/5
Trustpilotproperty purchase
Service received for property purchased through Douglas Allen has been great especially team at Douglas Allen in Chadwell Heath Emma and Laila they have been very helpful through the process.
Dear Asab, I have passed on your comments to all the team at the Chadwell Heath Office especially those mentioned. We remember that moving home can be a very stressful time and see our role to remove as much of this as possible ensuring that the client has the best experience possible. Please remember that we are always there to help, so when you are thinking of moving or if you have any friends or family that we can help, please let us know.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotProvided very good and nice service by…
Provided very good and nice service by Nisha.I realy like the way she was explaining and helping.Great help.
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
Trustpilotviewing with Joe Sambridgei
I had a viewing with Joe who was very well presented and knew all the information that I required. Also all of the calls that I have made to the branch have been very helpful whilst on the search for my ideal property
5/5
Trustpilothonest
They said we would have no problem selling and we didn't.it was a painless process and they took control, thanks to Douglas Allen we achieved more than the guide price..
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
TrustpilotWe sold our house with the Wooodford Green Branch of Douglas Allen.…
We sold our house with the Wooodford Green Branch of Douglas Allen and were extremely impressed with the service we received. Stephen Ford in particular worked tirelessly and continuously kept in contact with all parties ensuring the goal of exchanging contracts was achieved.
5/5
TrustpilotEfficient and supportive.
Efficient and supportive.I was acting as Lasting Power of Attorney for the vendor, and the Douglas Allen staff understood the situation and needs.
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
5/5
TrustpilotBought property
Fantastic service , really helpful , keeping updated at all time . Completion on time the time I wanted . Well done Douglas Allen in East Ham branch
Dear Mohammed Sudan Ahmed,I am pleased to see that things all went went well for you and timescales were met. We spend a lot of time and effort training and coaching our staff so that we can offer a great service. It seems that you experienced this with the East Ham Team.Kind RegardsRob WadeAssociate Operations Director
5/5
TrustpilotLEIGHTON OFFICE FANTASTIC
MICHELLE, DANNY, SIMON, ALEX, AND SAIF, very helpful, professional, friendly would not use any other Estate Agents Have helped us buy 3 of our familys properties thank you
Dear Ms Martin,Thank you very much for your kind words regarding our team at Loughton and your 5 Star review. Our staff really try and make a positive difference in what can be a stressful time and I am delighted that they have been successful on all 3 occasions for you and your family. We'll be ready to help again when you decide on the 4th time!!May I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotThank You, Thank You, Thank You!
From the start of my journey with Douglas Allen, Chingford they have been so supportive and have catered to my awkward working times and 101 questions. Natasha Mercieca has always been a phone call away and has answered all of my queries promptly. She has been very supportive and has been a pleasure to work with. Thank You!
5/5
TrustpilotHave sold two properties no problems.
Have sold two properties, both were straight forward , happy with the team Jack Austin, Tanya Keen,& Mathew Gilbert.Looking forward to moving into our new home soon
Dear Mr Crossley, thank you for adding your feedback on our Epping office, I am very pleased that both of your sales have gone through and been straight forward, having Tanya as a sales progressor always helps to ensure that the sales wherever possible proceed to a satisfactory conclusion as easily as possible, most importantly keeping everyone informed throughout the process. I wish you all the best in your new home and if we can help you or anyone else you know in the future, please let us knowKind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotWorth every penny
A little more expensive than their competition but well worth it. Tried another estate agent first and wasted 12 weeks. Would use them again, without hesitation.
Dear Mr Meadcroft,Thank you for taking the time to post your 5 star review. As a company we try to promote a premium Brand with a Premium service. I wish I could take you out with us to all of our valuations to let our future potential sellers of your experiencesthanks againRob wadeAssociate Operations Director.
5/5
TrustpilotI have been dealing with Talia
I have been dealing with Talia - I must say that she hasBeen more than helpful. She keeps in constant contact with me - unlike many Agents - I am sure she is an asset to your Company. Kathy Webb
5/5
TrustpilotExcellent service
The initial phone call was most professional as was our first meeting. The property brochure was of an exceptional standard. Now all we need is a buyer!!!
Dear Mr & Mrs McGorrighan,Thank you very much for posting your review and giving 5 Stars to both our professionalism and quality of our marketing. We take immense pride in both and are delighted when our customers recognise that their decision to use Douglas Allen has been vindicated. We never underestimate the choice that someone has when it comes to choosing their estate agent and I am glad you have been impressed so far, I am sure the buyer you want is not now too far behind!Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotFelt listened to and not pressured to make instant decisions
I have felt supported through the process so far and have been able to take things at my pace rather than feeling rushed by someone else's agenda.
Dear Mrs Chappell & Ms Langley,Thank you for making the effort to post your review regarding your experiences with Douglas Allen so far, I am very pleased that everything seems to be to your satisfaction and progressing at a pace you feel comfortable with.Kind regards,Jon Holden, Managing Director, Douglas Allen
5/5
TrustpilotI had a very pleasant experience with…
I had a very pleasant experience with Joanna Martin, she is a reliable agent and very dedicated in what she does, she was patient with me and explained everything to me. Thank you very much JOANNA MARTIN I recommend it with confidence
5/5
TrustpilotWonderful experience
Very friendly, informative and considerate people. Would highly recommended coming here to a freind. I was helped by nabeel Ali, joe, jat, jas and Cali.
Dear Claudia,Thank you for your 5 Star review. I hope you have a lot of friends that you can recommend to us as I am sure that Nabeel, Joe, Jat, Jas and KAlly would be able to help them as they helped you.Good luck in your new home Rob WadeAssociate Operations Director
5/5
TrustpilotVery helpful through out the whole…
Very helpful through out the whole procedure and someone was always at the other end of the phone when advice was needed.
Hi Mr Lowry, Thank you for posting your 5 star review expressing how helpful Douglas Allen have been.Thanks againRob WadeAssociate Operations Director
5/5
Trustpilot100% best service
Emma from chadwell Heath has recently found my perfect family home n the service I've received been good. Best I've had thank u so much!
Dear Mr Khan, thank you for your kind feedback about Emma at my Chadwell Heath office, as a company we remember that finding the right property for our buyers is the key part of the buying experience, Whilst we deal with many clients on a daily basis it is always our aim to fully understand the individual and help them achieve their dream move. I will pass the feedback to Emma and the team Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotWill nash
Wills service has always been great, have used him for our initial mortgage & remortgage. Lovely guy, very efficient & great advice. Would highly recommend!
Dear Ms Parsons,Thank you for your 5 Star rating of Will. I realise that there are many mortgage brokers in banks, building societies, online and in other estate agents however year-after-year Will delivers better than anyone else and helps more than anyone else as the tremendous comments on TrustPilot bear testament to.Thank you very much for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotNew house
Matt wilkins has been very helpful phoning people if I had question and it's been a joy buying my next home through them.
Dear Louise, Thank you fro your feedback on Matt Wilkins at our Epping office, we are always here to ensure that any questions that you need answered and dealt with. Thank you again fro buying through Douglas Allen and I wish you all the best.Kind regardsPaul Ingleton - Associate Operations Director
4/5
TrustpilotGreat service
Provided honest feedback and professional service throughout. Listened to feedback when given and acted upon it. Got us a buyer after our first open house.
Dear Mrs Wragg,Thank you very much for your feedback. I am pleased to hear that you were happy with our service throughout the transaction and that the Open House was so successful. We take a lot of pride in the way we set these up and I believe our formula to be unique.Sincere thanks for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotThey smashed my expectations of estate agents!
Excellent service, meeting all our needs. 200% satisfied! Having experienced the services of other estate agents, we have found Douglas Allen to be far superior.
Dear Alan,Wow, even I'm impressed with 200%!!Thank you so much for taking the time to post this review - it means ever so much to my staff and I that our efforts to be the most helpful and effective estate agency chain are being noticed and appreciated.Best wishes, Jon Holden, Managing Director, Douglas Allen
5/5
TrustpilotExcellent Service
From the initial meeting I had a very warm reception. Told me what they could do for me and it's fair to say they delivered!
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Epping Forest office has 1,764 reviews across 1 platform: 1,764 on Trustpilot (across the whole business).
Douglas Allen Epping is rated 4.7 out of 5 across all 1,764 reviews.
Douglas Allen Epping, 179 High Street, Epping, CM16 4BL, Epping Forest, CM16 4BL.
