Trusted Agent profile · Enfield

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Kings Group Enfield reviews

★★★★★ Excellent

454 reviews across 3 platforms

25, Silver Street, Enfield, EN1 3EF

Kings Group's office in Enfield, at 25, is rated 4.5 out of 5 across 454 reviews on three platforms, including 382 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

382

Reviews on Google

This office

Facebook logo

2.1 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased a property in Enfield through Valentin Bodea at Kings Group and would definitely recommend him to the highest level. Valentin was excellent through the entire process, dealing with our questions promptly and honestly, …

Kallem · 16 September 2022

Agent replied · 26 July 2024

Hello Kallem Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More

5/5

Google

Tried out a few estate agents in the area. Kings was by far the best and most proactive. Recommend.

Eleanor · 23 November 2025

Agent replied · 24 March 2026

Hello Eleanor Thank you for taking the time to leave your positive review. All the team really appreciate your feedback. … More

5/5

Google

We recently completed our property purchase and had an excellent experience working with Mesut Soyel throughout the whole process. …

Bayram · 9 November 2025

Agent replied · 24 March 2026

Hi Bayram, It was a pleasure working for you, and Mesut would like to also thank you for all your patience and assistance throughout the sale. We look forward to working with you again in the future. Wishing you all the best and thank you for your Kind Words from Mesut and The Team

5/5

Google

⭐️⭐️⭐️⭐️⭐️ We had the absolute pleasure of working with Mesut Soyel during our mortgage process, and we couldn’t be happier with the service we received. From the very …

Yasemin · 10 August 2025

Agent replied · 24 March 2026

Wow! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. Mesut and all the team really appreciate it. Kings Group

5/5

Google

Excellent customers service. I was very satisfied with the communication between me and the agent who was very friendly and looked after us throughout the process. Many thanks to Georgia who was absolutely lovely and so professional.

Eleni · 27 July 2022

Agent replied · 26 July 2024

Hello Eleni Thank you for the lovely words in your review. Great to your experience with our Enfield Town Branch was a positive one. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Great staff, always ready to help and easily contactable, especially Doug and Isaac on the sales side. Doug found us our dream house on the first day of viewings (he allowed us to view multiple properties in succession which really helped …

Lianne · 8 October 2021

Agent replied · 26 July 2024

Hello Lianne Wow! What a fantastic review! Thank you so much. We are so pleased we were able … More

5/5

Google

The quality of service and friendliness of the staff was exceptional. Georgia Houghton was extremely professional and dealt with us from beginning to end, always available and gave us peace of mind. I wouldn't hesitate to recommend her to friends and colleagues.

Jean · 8 October 2021

Agent replied · 26 July 2024

Hello Jean Thank you so much for your lovely words in your review. All the team really … More

5/5

Google

Excellent service, polite helpful and nothing too much trouble to help the customer making the customer feel stress free. Everything very well explained to the last detail. A special thank you to Georgia for what she has done for myself and …

Kirsten · 8 October 2021

Agent replied · 8 October 2026

Hello Karen Thank you so much for taking the time to post such a lovely review . The team … More

5/5

Google

This was my first experience renting a property in the UK and I was fortunate to have engaged Kings Letting. Very helpful staff most especially Sophie and Summer as they were phenomenal. I’ll highly recommend.

Emmanuel · 16 September 2022

Agent replied · 26 July 2024

Hello Emmanuel Thank you for taking the time to leave a positive review. All the team really … More

5/5

Google

I had great experience using Kings group as state agent . I would like to thank Douglas for his help with my purchase and all the team . I would highly recommended to anyone .

Anila · 16 September 2022

Agent replied · 26 July 2024

Hello Anila Thank you for your lovely review. It was an absolute pleasure working with you … More

5/5

Google

Georgia and Isaac were extremely helpful during the long, complicated and daunting process of purchasing my first home. They were very responsive to any queries I had with the property, as well as managing communications with both legal parties. Thanks guys

Ed · 8 October 2021

Agent replied · 26 July 2024

Hello Ed Thank you for your positive review. Very pleased we were able to help you … More

5/5

Google

From start to finish Issac Rose was great to work with! He was very clear and informative with the timeline. Very professional.

Derya · 16 September 2023

Agent replied · 26 July 2024

Hello Derya Thank you for your kind words in your review. It has been a pleasure working with you. … More

5/5

Google

Issac and his team did a fantastic job of selling our house. The team were excellent and alway on the end of the phone or email to deal with any enquires. We are very happy with the service they provided.

Helen · 8 October 2021

Agent replied · 26 July 2024

Hello Helen Thank you for your positive review. It was a pleasure working for you, and we … More

5/5

Google

I had a great experience with Isaac and Douglas of the team. The initial visit for valuation with Isaac who is very helpful and is quite patient to answer my questions. Douglas has been extremely helpful during our sale. …

Guo · 8 October 2021

Agent replied · 26 July 2024

Hello Guo Thank you for your lovely words in your review. Great to hear your experience … More

5/5

Google

Exceptional Service from Start to Finish! I can't say enough good things about the team at Kings Group! My sister recently …

Yoldas · 16 September 2025

Agent replied · 24 March 2026

Hi Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Mesut and the Team … More

5/5

Google

Massive thanks to James Cecil for his work as lettings agent. He delivered what he promised along with great enthusiasm and a great work ethic. Thanks also to Jade Fox and the rest of lettings admin for their help in getting things set up.

Nel · 8 October 2020

Agent replied · 8 October 2026

Hello. Thank you for leaving your review. The team really appreciates it. You were a … More

1/5

Trustpilot

Lack of communication and failure to act on repairs

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!

Roisin · 28 October 2024

5/5

Google

We had a great experience working with Doug who helped us sort out the purchase of our new family home!

Andrew · 23 September 2025

Agent replied · 24 March 2026

Hello Andrew Thank you for your positive review, it was a pleasure working with you on your property purchase. … More

5/5

Google

I would like to thank Isac & Dough for there help with my purchase. They have been fantastic from start to finish with the whole process. They kept me informed with my purchase from start to finish. …

Shyam · 8 October 2021

Agent replied · 26 July 2024

Hello Shyam Thank you so much for taking the time to leave your 5 star review. It has been … More

5/5

Google

I recently went through a property transaction with King Enfield. Doug was very responsive and reliable and helped with a number of matters throughout the purchase and provided clear and regular communication between myself and the vendor.

Caspar · 8 October 2021

Agent replied · 26 July 2024

Hello Caspar Thank you for your lovely review. It was an absolute pleasure working with you … More

5/5

Google

Good service from the sales team, Isaac, Georgia and Doug who helped sell our property recently. Very friendly and helpful throughout the whole process. I would highly recommend! Special thanks to Georgia, we were impressed with her professionalism.

Nadia · 27 July 2021

Agent replied · 26 July 2024

Hello Nadia Thank you for your positive feedback. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale of your property. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Thank you Georgia Doug and Isaac for all your hard work in selling my property. I have just exchanged contracts and have been delighted with Kings and highly recommend them.

Anna · 16 September 2022

Agent replied · 26 July 2024

Hello Anna Thank you for taking the time to leave a positive rating. All the team really … More

5/5

Google

We chose Kings Group as the estate agent for our first home purely on the hard work & excellent communication from mortgage broker Mesut. He was friendly, reliable and supported us throughout the journey!

Sinead · 23 March 2025

Agent replied · 26 August 2024

Hello Sinead Thank you for your lovely words in your review, it was an absolute pleasure working with you on your first property purchase! … More

5/5

Google

We work with mesut he was very helpful and kind and he took his time with us and guided us step by step.I really recommend him and his team for any issues thanks mesut

Ozlem · 23 March 2025

Agent replied · 24 March 2026

Good Afternoon, Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group Enfield

Has Kings Group won any awards?

Yes. In The Trusted Agent 2026 awards: Kings Group, Enfield won Platinum.

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