Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently purchased a property in Enfield through Valentin Bodea at Kings Group and would definitely recommend him to the highest level. Valentin was excellent through the entire process, dealing with our questions promptly and honestly, …
Kallem · 16 September 2022
Agent replied · 26 July 2024
Hello Kallem
Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More
★★★★★ 5/5
GoogleTried out a few estate agents in the area. Kings was by far the best and most proactive. Recommend.
Eleanor · 23 November 2025
Agent replied · 24 March 2026
Hello Eleanor
Thank you for taking the time to leave your positive review. All the team really appreciate your feedback. … More
★★★★★ 5/5
GoogleWe recently completed our property purchase and had an excellent experience working with Mesut Soyel throughout the whole process. …
Bayram · 9 November 2025
Agent replied · 24 March 2026
Hi Bayram, It was a pleasure working for you, and Mesut would like to also thank you for all your patience and assistance throughout the sale. We look forward to working with you again in the future. Wishing you all the best and thank you for your Kind Words from Mesut and The Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
We had the absolute pleasure of working with Mesut Soyel during our mortgage process, and we couldn’t be happier with the service we received. From the very …
Yasemin · 10 August 2025
Agent replied · 24 March 2026
Wow! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. Mesut and all the team really appreciate it. Kings Group
★★★★★ 5/5
GoogleExcellent customers service. I was very satisfied with the communication between me and the agent who was very friendly and looked after us throughout the process. Many thanks to Georgia who was absolutely lovely and so professional.
Eleni · 27 July 2022
Agent replied · 26 July 2024
Hello Eleni
Thank you for the lovely words in your review. Great to your experience with our Enfield Town Branch was a positive one.
Kind Regards
All the team at Kings Group, Enfield Town
★★★★★ 5/5
GoogleGreat staff, always ready to help and easily contactable, especially Doug and Isaac on the sales side. Doug found us our dream house on the first day of viewings (he allowed us to view multiple properties in succession which really helped …
Lianne · 8 October 2021
Agent replied · 26 July 2024
Hello Lianne
Wow! What a fantastic review! Thank you so much. We are so pleased we were able … More
★★★★★ 5/5
GoogleThe quality of service and friendliness of the staff was exceptional. Georgia Houghton was extremely professional and dealt with us from beginning to end, always available and gave us peace of mind. I wouldn't hesitate to recommend her to friends and colleagues.
Jean · 8 October 2021
Agent replied · 26 July 2024
Hello Jean
Thank you so much for your lovely words in your review. All the team really … More
★★★★★ 5/5
GoogleExcellent service, polite helpful and nothing too much trouble to help the customer making the customer feel stress free. Everything very well explained to the last detail. A special thank you to Georgia for what she has done for myself and …
Kirsten · 8 October 2021
Agent replied · 8 October 2026
Hello Karen
Thank you so much for taking the time to post such a lovely review . The team … More
★★★★★ 5/5
GoogleThis was my first experience renting a property in the UK and I was fortunate to have engaged Kings Letting. Very helpful staff most especially Sophie and Summer as they were phenomenal. I’ll highly recommend.
Emmanuel · 16 September 2022
Agent replied · 26 July 2024
Hello Emmanuel
Thank you for taking the time to leave a positive review. All the team really … More
★★★★★ 5/5
GoogleI had great experience using Kings group as state agent . I would like to thank Douglas for his help with my purchase and all the team . I would highly recommended to anyone .
Anila · 16 September 2022
Agent replied · 26 July 2024
Hello Anila
Thank you for your lovely review. It was an absolute pleasure working with you … More
★★★★★ 5/5
GoogleGeorgia and Isaac were extremely helpful during the long, complicated and daunting process of purchasing my first home. They were very responsive to any queries I had with the property, as well as managing communications with both legal parties. Thanks guys
Ed · 8 October 2021
Agent replied · 26 July 2024
Hello Ed
Thank you for your positive review. Very pleased we were able to help you … More
★★★★★ 5/5
GoogleFrom start to finish Issac Rose was great to work with! He was very clear and informative with the timeline. Very professional.
Derya · 16 September 2023
Agent replied · 26 July 2024
Hello Derya
Thank you for your kind words in your review. It has been a pleasure working with you. … More
★★★★★ 5/5
GoogleIssac and his team did a fantastic job of selling our house. The team were excellent and alway on the end of the phone or email to deal with any enquires. We are very happy with the service they provided.
Helen · 8 October 2021
Agent replied · 26 July 2024
Hello Helen
Thank you for your positive review. It was a pleasure working for you, and we … More
★★★★★ 5/5
GoogleI had a great experience with Isaac and Douglas of the team. The initial visit for valuation with Isaac who is very helpful and is quite patient to answer my questions. Douglas has been extremely helpful during our sale. …
Guo · 8 October 2021
Agent replied · 26 July 2024
Hello Guo
Thank you for your lovely words in your review. Great to hear your experience … More
★★★★★ 5/5
GoogleExceptional Service from Start to Finish!
I can't say enough good things about the team at Kings Group! My sister recently …
Yoldas · 16 September 2025
Agent replied · 24 March 2026
Hi
Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Mesut and the Team … More
★★★★★ 5/5
GoogleMassive thanks to James Cecil for his work as lettings agent. He delivered what he promised along with great enthusiasm and a great work ethic.
Thanks also to Jade Fox and the rest of lettings admin for their help in getting things set up.
Nel · 8 October 2020
Agent replied · 8 October 2026
Hello.
Thank you for leaving your review. The team really appreciates it. You were a … More
★★★★★ 1/5
TrustpilotLack of communication and failure to act on repairs
As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent.
From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months.
Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense.
I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure.
The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!
Roisin · 28 October 2024
★★★★★ 5/5
GoogleWe had a great experience working with Doug who helped us sort out the purchase of our new family home!
Andrew · 23 September 2025
Agent replied · 24 March 2026
Hello Andrew
Thank you for your positive review, it was a pleasure working with you on your property purchase. … More
★★★★★ 5/5
GoogleI would like to thank Isac & Dough for there help with my purchase. They have been fantastic from start to finish with the whole process. They kept me informed with my purchase from start to finish. …
Shyam · 8 October 2021
Agent replied · 26 July 2024
Hello Shyam
Thank you so much for taking the time to leave your 5 star review. It has been … More
★★★★★ 5/5
GoogleI recently went through a property transaction with King Enfield. Doug was very responsive and reliable and helped with a number of matters throughout the purchase and provided clear and regular communication between myself and the vendor.
Caspar · 8 October 2021
Agent replied · 26 July 2024
Hello Caspar
Thank you for your lovely review. It was an absolute pleasure working with you … More
★★★★★ 5/5
GoogleGood service from the sales team, Isaac, Georgia and Doug who helped sell our property recently. Very friendly and helpful throughout the whole process. I would highly recommend!
Special thanks to Georgia, we were impressed with her professionalism.
Nadia · 27 July 2021
Agent replied · 26 July 2024
Hello Nadia
Thank you for your positive feedback. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale of your property.
Kind Regards
All the team at Kings Group, Enfield Town
★★★★★ 5/5
GoogleThank you Georgia Doug and Isaac for all your hard work in selling my property. I have just exchanged contracts and have been delighted with Kings and highly recommend them.
Anna · 16 September 2022
Agent replied · 26 July 2024
Hello Anna
Thank you for taking the time to leave a positive rating. All the team really … More
★★★★★ 5/5
GoogleWe chose Kings Group as the estate agent for our first home purely on the hard work & excellent communication from mortgage broker Mesut. He was friendly, reliable and supported us throughout the journey!
Sinead · 23 March 2025
Agent replied · 26 August 2024
Hello Sinead
Thank you for your lovely words in your review, it was an absolute pleasure working with you on your first property purchase! … More
★★★★★ 5/5
GoogleWe work with mesut he was very helpful and kind and he took his time with us and guided us step by step.I really recommend him and his team for any issues thanks mesut
Ozlem · 23 March 2025
Agent replied · 24 March 2026
Good Afternoon,
Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More
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