Trusted Agent profile · Enfield

Hamptons Enfield Sales reviews

4.3

★★★★★ Great

1,616 reviews across 2 platforms

7 Savoy Parade, Southbury Road, Enfield, EN1 1RT, EN1 1RT

Part of Hamptons, see every office.

Hamptons's office in Enfield, at 7 Savoy Parade, is rated 4.3 out of 5 across 1,616 reviews on two platforms, including 189 Google reviews rated 4.8.

Google logo

4.8 / 5

189

Reviews on Google

This office

Trustpilot logo

1,427

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service, above and beyond.

The team at Hamptons have been fantastic in helping to secure new tenants during a particularly challenging time. They were always charming, professional and efficient, their response was rapid, and their attention to detail first class. Sophie Winterson proved herself to be both pro-active and resilient, despite the unique difficulties provided Covid-19, particularly with regards to viewings. Unfortunately, due to no fault of the agents, the first deal did not proceed, but Sophie responded as soon as was practically possible and soon found us a suitable replacement. The service was above and beyond what was expected, from the most minute detail to more significant concerns. Robert Baird also demonstrated a reassuring and pragmatic approach to make sure the property was handed over successfully. I cannot recommend them highly enough.

Debbie · 6 September 2020

5/5

Trustpilot

Hamptons is the agency managing the property we are currently renting

Hamptons is the agency managing the property that we are currently renting. We are very happy with their service since before moving in. Our property manager Daniel Johnson in Harpenden has provided us with a very good service and high professionalism throughout our tenancy. Highly recommended.

Andres · 15 May 2024

5/5

Trustpilot

Hamptons - Ellie Masters

We recommend Ellie Masters at Hamptons Int.She is very responsive, reactive and handles the problems with diligence and efficiency.

Philippe · 3 November 2022

1/5

Trustpilot

If I could give 0 stars I would

Won’t name the individuals but the property management team were truly awful. Not worth my time going into detail but would just avoid Hamptons at all costs.

James · 14 July 2023

Agent replied · 24 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

David Whiting was super helpful in…

David Whiting was super helpful in getting us setup at our new property and his management was superb.

Chris · 14 November 2022

5/5

Trustpilot

I bought my home through Hamptons…

I bought my home through Hamptons Godalming and was particularly impressed by Pippa Kilby who was kind and sensitive while showing me around the property. She gave me space and time.And the sale was handled by Ross Bounds who was approachable and available and helped me a lot as I have never bought a house on my own before. He was patient and reassuring. I was very impressed with Hamptons Gpdalming.

Marian · 10 April 2022

5/5

Trustpilot

Just rented the house from Hamptons and…

Just rented the house from Hamptons and have some problems with a heating.Rebecca was very helpful and solved the problem very fast . Excellent service!

Anastassia · 10 December 2021

5/5

Google

Fantastic service from start to finish, good communication and friendly staff. Wouldn't hesitate to recommend.

Jill · 27 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review Jill. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Great team at Whetstone office. Always on hand and super service and care. Highly recommended.

Raad · 27 March 2024

Agent replied · 23 October 2024

Thank you for your review Raad. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

The problem with letting agents is...…

The problem with letting agents is that they are very varied ranging from the bureaucratic to the creative, from those who think that their process is more important than their clients' needs. Happily Nick scores 10/10 as an enthusiastic, empathetic and effective agent. Highly recommended.

KO · 1 May 2024

5/5

Trustpilot

Amy Goldstein has been incredibly…

Amy Goldstein has been incredibly supportive as our Property Manager, super responsive, polite and helpful. Highly recommend.

Stephanie · 15 November 2022

1/5

Trustpilot

Useless

Tried to sell my property with them, left my phone number and email address, Got never contacted, but keep getting advertisement emails from them. If you don’t have a high end property to sell, don’t bother, they won’t get back to you (thumbs down)

Axel · 31 March 2021

Agent replied · 24 October 2024

Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.

5/5

Trustpilot

Gold Standard

Gold Standard! Excellent people, excellent service. Special shout out to Melanie H. for being absolutely fabulous.

Leo · 20 December 2022

5/5

Trustpilot

Highly professional

In our experience, the Amersham team are the most professional, diligent and reassuring people we could wish to have dealt with.Their calm, consistent commitment seemed in stark contrast to some other agencies in the area.I'm sure we couldn't have been better looked after through many delays and frustrations arising from our sale caused by others. I recommend without hesitation.

Peter · 24 May 2023

1/5

Trustpilot

Have water issues and nobody can help…

Have water issues and nobody can help me at Hamptons over the weekend. Will have to go without water now over the weekend. This is not the first time Hamptons we’re absolutely useless at doing their job!!!

Conrd · 7 May 2022

Agent replied · 24 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Google

I recently sold and then bought property in Whetstone. The team at Hetherington's was first class throughout. I couldn't have wished for a better service. Mark, Nicola, Debbie and Michelle - a brilliant team - with great determination AND a sense of humour. My thanks to you all.

Anon · 25 October 2019

Agent replied · 23 October 2024

Thank you Anon for your glowing 5* review of our local Hetheringtons team. It is always great to read such positive reviews from our clients. Kind regards, Scott

5/5

Google

Great service , from knowing when our flat was going to be completed , which was less than 2 weeks after completion , they were actively looking for prospective tenants for us , in fact David Silver had found us a tenant within 24 hours of us completing the purchase of the property. The relevant documents and other legalities were carried out efficiently and timely and our property had the tenant moving in within 10 days . Very satisfied with the service provided

Sonal · 25 October 2019

5/5

Google

A big thank you to everyone at Hamptons, Whetstone. They found a buyer for our flat quickly in this slow market and kept us up to date with all the important points. They work together brilliantly and it was like the entire team were working on our behalf. I have to say neither our solicitor nor the buyer's solicitor were anything more than "processors" and when needed, Hamptons made a big difference in terms of getting things done. I would recommend them to anyone wanting a professional service with a wicked sense of humour (when required). Thank you so much.

Denise · 25 October 2019

5/5

Google

My experience with the branch was extremely positive. Mark was very helpful during the whole procedure and ready to assist me in expediting the purchase of my flat. Poppy

Poppa · 24 October 2020

5/5

Trustpilot

Hamptons

Sharon & Sophie from Hamptons were professional, friendly and incredibly helpful throughout the whole process of securing our rented flat. They happily answered all our questions, kept us up to date and went above and beyond our expectations so we could move in when we needed to. All this helped to make what can be a pretty stressful process completely painless. Thank you Hamptons ☺️

Cathy · 13 October 2022

5/5

Trustpilot

Sarita is an incredible property…

Sarita is an incredible property manager, having managed our two flats for years. She is exceptionally diligent, detailed and very reasonable. A true asset to Hamptons.

Daniel · 23 June 2021

1/5

Trustpilot

Hamptons have been totally incompetent…

Hamptons have been totally incompetent for the duration of the service we have paid them for. Despite raising a complaint with Hamptons management I have not had a response.

Nigel · 28 February 2023

Agent replied · 24 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Would highly recommend

We have been using Hamptons for the last couple of years to rent our apartment out and would highly recommend them. Our first tenants left at short notice but we didn’t even have chance to worry about this as the lettings team were so proactive in finding us new tenants. Katie in property management is also fantastic, very responsive and knowledgeable but also very friendly and lovely to deal with.First class service all round.

Mrs · 9 June 2021

5/5

Trustpilot

Helpful and efficient 🏘

Hamptons letting agency helped our family find a suitable apartment and handled almost all formalities very efficiently. Our Property Manager- Patryk Lehmann, who visited us recently is very friendly and reliable. He handles necessary repairs efficiently and is in constant contact with us. High standard service!

Marzena · 16 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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