Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
Mrs · 13 March 2024
Agent replied · 25 October 2024
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
★★★★★ 5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
J · 26 June 2024
Agent replied · 25 October 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
★★★★★ 5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
A · 24 November 2022
Agent replied · 25 October 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
★★★★★ 5/5
TrustpilotAlways great service by Catrin Baker
Nadia · 15 August 2024
Agent replied · 25 October 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
★★★★★ 5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Min · 21 July 2020
Agent replied · 25 October 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
★★★★★ 5/5
GoogleJust a quick note to say how impressed I have been with Tom Knowlden. He was an absolute delight to deal with. Always helpful, honest and extremely patient. He is very passionate about what he does and has excellent local knowledge. He is always there to talk to and offers sound advice. I really appreciate and value his opinions.
Tom always goes the extra mile and nothing is ever too much for him.
It’s been a real pleasure to deal with him, and I would nor hesitate recommending Tom and Knight Frank in Cobham.
Melanie · 26 October 2019
★★★★★ 5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Graham · 31 January 2024
Agent replied · 25 October 2024
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
★★★★★ 5/5
TrustpilotAlways responsive and helpful.
B.E · 9 September 2024
Agent replied · 25 October 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
★★★★★ 5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Alan · 15 July 2024
Agent replied · 25 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Clare · 10 July 2024
Agent replied · 25 October 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
★★★★★ 5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Tee · 7 February 2024
Agent replied · 25 October 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Silvano · 27 February 2024
Agent replied · 25 October 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
★★★★★ 5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Eunice · 21 June 2024
Agent replied · 25 October 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
★★★★★ 5/5
TrustpilotFriendly professional efficient
Liz · 15 October 2025
★★★★★ 5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Özkan · 1 July 2024
Agent replied · 25 October 2024
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
★★★★★ 5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
MPST_1961 · 28 January 2024
Agent replied · 25 October 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
GoogleA professional, responsive and efficient team with excellent local knowledge. Nathaniel Bracegirdle went out of his way on multiple occasions to help us out. Highly recommended and a pleasure to deal with.
Mohammed · 26 October 2018
★★★★★ 5/5
GoogleCharles Davenport from Knight Frank recently sold our property with excellent results in what has deemed to be a very challenging market. We worked closely also with Nathanial Bracegirdle and Sam Turner, in their Cobham office; and found both to be extremely efficient at keeping us informed especially in providing feedback of viewings on the day that they happened. This was key for us as sellers. I found their approach to be honest and open. The sale of a house is always a nerve racking experience, yet Charles remained completely focused and conscientious to see the sale was proceeding effectively from beginning to end . Over all our experience at Knight Frank and their staff has been an extremely positive one.
Alexis · 26 October 2018
★★★★★ 5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
T · 22 November 2023
Agent replied · 25 October 2024
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
★★★★★ 5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Niklas · 16 April 2024
Agent replied · 25 October 2024
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
★★★★★ 5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Peadar · 11 April 2024
Agent replied · 25 October 2024
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
★★★★★ 5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Geoffrey · 2 February 2021
Agent replied · 23 November 2024
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
★★★★★ 5/5
TrustpilotI am very satisfied with the service.
Leo · 4 June 2024
Agent replied · 25 October 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
★★★★★ 5/5
GoogleI would definitely use knight frank again. We had almost given up hope of finding a house. I was visiting local estate agents daily to see if they had new properties (they weren't calling us) then I met Tom from knight frank. He took control, I was convinced that he would find us a house. And he did! He was proactive throughout the buying process. We exchanged in two weeks. We are extremely pleased with our new house, with the Tom and with knight frank.
Karen · 26 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.