5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
Trusted Agent profile · Ellesmere Port
Reeds Rains Ellesmere Port reviews
★★★★★
2,056 reviews across 3 platforms
398, Chester Road, Little Sutton, Ellesmere Port, CH66 3RB
Reeds Rains's office in Ellesmere Port, at 398, is rated 3.8 out of 5 across 2,056 reviews on three platforms, including 112 Google reviews rated 4.5.
112
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
1,936
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Ellesmere Port office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Agent replied · 15 June 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Agent replied · 15 June 2024
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Agent replied · 15 June 2024
Great, thank you Jason
5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
4/5
TrustpilotHouse sale
We found reeds and reins very helpful and liked the fact that not lot's of people came just the ones that were interested and sold our property after 2 view's.
5/5
TrustpilotUncomplicated and supportive
Uncomplicated and supportive. Good communication and good advice.
Agent replied · 15 June 2024
Thank you for your 5 star review.
1/5
TrustpilotYou want me to review a purchase but I…
You want me to review a purchase but I haven't bought anything . We have however sold a property through Reedsrains. Maybe look at your algorithm ;-😜
5/5
TrustpilotPerfect service …
Harun Miah Lettings manager was very helpful throughout the whole process of the move. He always went out of his way to help where he can and we are finally settling into our new flat thanks to him so thank you again for all your hard work
5/5
TrustpilotSold to first viewing in less than a…
Sold to first viewing in less than a week.
5/5
TrustpilotFriendly staff
Friendly staff, problem free service. Sold my house in 2 days. Excellent!
5/5
TrustpilotKathryn at the Northwich branch has…
Kathryn at the Northwich branch has been fantastic and has fantastic knowledge with buying and selling. We held out for our dream house after the seller decided not to sell before christmas. Kathryn knew how much we loved the house so we were contacted again January when the house went back on the market.
2/5
GoogleOne of those agents that you feel like they'd rather be doing something else important rather than talking to you on the 'phone.
Agent replied · 20 June 2024
Sorry to hear you have been disappointed with our service Stuart. We’d like to learn more about your experience. Please email us at salescomplaint@reedsrains.co.uk
5/5
TrustpilotHelpful Staff
Although trying to sell a property is very stressful at times having Bekky in the Scarborough branch to look after our needs proved to be very helpful with with her caring and informative manner with some problems we experienced and I think she is credit to Reeds Rains.
5/5
TrustpilotExcellent and professional service
Excellent and professional service. Would highly recommend.
Agent replied · 15 June 2024
Good to hear. Thanks
5/5
TrustpilotHighly recommend the gosforth office.
The team are fantastic,helpful and professional,I can highly recommend them to sell your house.
5/5
TrustpilotReeds Rains Guisborough office
Reeds Rains Guisborough office. I want to thank them for a excellent experience selling my home during these difficult times during the pandemic. They have been helpful and supportive throughout the whole process. Thank you again for making this process so smooth without any hassles.
1/5
TrustpilotAVOID!
Went to view a property and it was not in a good condition unlike the photos, the man then wanted £103 (no mention of this before) if we wanted to hold the property and was very rude and brusque throughout the entire process, please save yourself the trouble and avoid!
5/5
TrustpilotThank you
Thank you, so far so good quite seamless at the moment
5/5
TrustpilotLovely staff
Lovely staff, very professional, thorough and considerate of our position
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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