Every review we hold for the Elgin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the moment we stepped into the Grampian Property Centre in Elgin, we were greeted with exceptional professionalism and courtesy. Tasked with selling a property, we had numerous questions and concerns. Gary Allerton visited the house within a few days, guided us through every step of the property sales process and offered practical suggestions to make things easier for us. He helped us connect with local professionals for necessary repairs before listing and ensured everything met the conditions of sale. We were especially impressed by the prompt responses to our emails from Canada and the efficiency with which arrangements were made. The house listing and sales brochure were expertly prepared. Overall, the service we received from Grampian Properties was nothing short of outstanding
Steve · 15 February 2026
★★★★★ 1/5
GoogleGordon told me he was with-holding my deposit because he believed I had made a complaint to the ombudsman after asking for their complaints policy.
It took me less than 10 minutes on google to find factual evidence to counter Gordon's claims against me and a full return of my deposit was awarded with the ombudsman calling Gordon out for being obtuse and over dramatic e.g. a picture of dust on the carpet required a full clean of the property according to him - feedback was for Gordon to pick it up when inspecting the property and not be unprofessional.
Gordon is joint-owner and does this for a living - yet could not be professional or courteous.
When the owner was moving back from abroad - Gordon hand delivered my letter and said 'Ha, have you now - you're evicted'...I wasn't evicted, I was given notice that my tenancy was ending.
Example of just 1 day/conversation of my tenancy with Gordon as the lead estate agent:
Shouted down the phone that he would evict me in 24hrs for not signing a form they had forgotten to show and get me to sign.
Insisted he had the power to evict me despite both of us knowing he was lying.
Stated he had numerous emails on his pc of communications about the form, and my failure to respond.
After visiting his office within the hour, Gordon was very impish.
Advised he didn't know how to work emails when I asked to see his numerous 'sent' emails.
Asked colleagues to take prospective clients out of the office so they did not hear the accusations I was repeating back to him and asking for clarification on his threats - Gordon simply would not answer as I questioned why he had made threats and if he knew he was lying/making illegal threats.
Gordon/GPC is by far the worst estate agent(s) I have ever had and despite this being years ago, a prompt from Google asking me how my trip to GPC went has brought forth this response.
I pity the staff working in this office. They were always friendly and civil during home inspections/if I had to pop into the office when Gordon wasnt there over the 2.5yrs. However, if they were in his presence they were either silent or just as abrasive.
I pity students who are less rental savvy and would be intimidated with the bullying tactics employed by this office.
Gareth · 28 March 2024
★★★★★ 1/5
GoogleBooked a viewing with the intention of buying a house. Gordon showed me around the house and he was without a doubt the worst and most unprofessional estate agent I’ve ever dealt with. Not so much as a hello, welcome or handshake at the door, he was disinterested throughout and whenever I asked so much as basic questions about the property, he stated he had no idea as he’d never visited before.
Absolutely shocking service leading me to not wish to ever deal with Grampian again.
Pete · 28 March 2024
★★★★★ 1/5
GoogleIncredibly rude to my wife and daughters from Gordon Alexander, apparently as owner feels he can do that, when asked him for apology his immediate reply was to rip up our application..all for being 10 minutes late for a viewing, look forward to meeting this gentleman I hope his customers are not late for any appointments with him
Malcol · 8 May 2023
★★★★★ 5/5
GoogleAn excellent experience, I received sound, professional advise. The concerns I had where handled in a very knowledgeable way, putting any worries to rest.
This is an agency who do really strive to help the client.
JKW · 28 March 2024
★★★★★ 5/5
GoogleI have just recently sold a property through Grampian Property Centre. They list on all the major websites (Eg Zoopla, Right Move etc...) whilst also having a prominent high street shop front. It was the local presence on the high street …
Stephen · 15 April 2018
★★★★★ 5/5
GoogleVery helpful and knowledgeably people here. Always go out of their way to help.
Mary · 15 April 2022
★★★★★ 4/5
GoogleStaff were pleasant and helpful.
Robert · 29 March 2023
★★★★★ 1/5
GoogleI believe this centres staff rude, due to this I had to take my problem with Police Scotland.
Caroline · 15 April 2021
★★★★★ 5/5
GoogleOrganised great service
Shirley · 29 March 2023
★★★★★ 3/5
GoogleI can't comment as I have not had any viewings yet
Ian · 15 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
PAUL · 28 March 2024
★★★★★ 5/5
GoogleVery professional
Doreen · 29 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Fraser · 29 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Neil · 29 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Gordon · 29 March 2023
★★★★★ 3/5
GoogleRating only, no written review.
Pinguilolo · 15 April 2021
★★★★★ 4/5
GoogleRating only, no written review.
Gareth · 15 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Diane · 15 April 2021
★★★★★ 3/5
GoogleRating only, no written review.
Graham · 15 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
