Jones Homes Eggborough reviews

★★★★★ 5/5

Trustpilot

Service has been amazing since the very…

Service has been amazing since the very first visit. Staff have been friendly and everything was seamless even at the pace we managed to push through our purchase at.

Lucy · 18 August 2026

★★★★★ 1/5

Trustpilot

Jones homes are planning to build on…

Jones homes are planning to build on land off if Windyhill, bolton. They have been very selective as to who they inform of their plans with not one single resident of winterfield drive (which us planned to be the only access road into the site) having been informed. Verbal abuse and bulling tactics have been made to local residents damage to property to the extent of causing distress and mental anguish to several of the women who are on their own during the day. Despite planning not yet being approved work has commenced on the site, which begs the question of what are planning department doing. Easter period for local residents has been totally disrupted but this I feel us by design as Jones's know there will be no officials working during this time ...only Jones builders

Sue · 3 April 2026

★★★★★ 1/5

Trustpilot

Disregard for Community Concerns and Planning Process

We believe Jones Homes has shown a complete lack of respect and responsibility toward the local community affected by this development. Work appears to have begun on a site where full planning approval has not yet been secured, which raises serious concerns. Residents have repeatedly asked workers to pause activity until the proper planning process has been reviewed by the local committee, but these concerns have been ignored. Instead of engaging constructively, there has been a breakdown in communication. No meaningful effort has been made by Jones Homes to meet with or listen to the community, despite the significant impact this development is having on the area. Tensions have escalated to the point where access to the site has become contentious, with actions taken that only add to frustration rather than resolve it. This situation has left many residents feeling disregarded and pressured, rather than supported. Based on this experience, we would strongly urge others to think carefully before purchasing a home from Jones Homes.

Kelly · 3 April 2026

★★★★★ 1/5

Trustpilot

Jones Home are bullies

Jones Home are bullies. They don't have a duty of care to the community of the area they are build in. They are coming a long and smashing up a community that they can't get entrance too a site. They started work on a site that they NOT got planning permission yet. The community have told the workers to go away until the local planning committee have reviewed the plans. The workers have told the community to go away. They have now parked a car to block the entrance to the site. The community have not had any meetings with Jones Homes so that they can listen to what the community are saying about the site. We would think twice about buying a home from Jones Homes.

Mr · 3 April 2026

★★★★★ 5/5

Trustpilot

A Thank You for Exceptional Service and Support

I just wanted to say a big thank you to Denise Wilson for all her help with this purchase at Moorfield Park. I really appreciate the quality customer service, friendliness of the staff, good site construction and technical service, brand reputation, security and beauty of the chosen location, aesthetically pleasing houses, and Jones Homes` corporate approach. Thanks again!

Mr · 6 May 2024

★★★★★ 5/5

Trustpilot

New Home purchase with Jones Homes

Jones Homes made the process of buying our new home a pleasant experience. They kept us informed regularly along each stage of the process. Our sales advisor Sandra was very helpful and informative making it a smooth process. I would recommend Jones Homes for the quality of the build to their customer service and aftercare.

Nicola · 10 June 2024

★★★★★ 5/5

Trustpilot

Elliott household

Sandra and the entire team have been nothing short of fantastic. From day one, they guided us every step of the way and made the whole buying process smooth, reassuring, and genuinely enjoyable. Their professionalism, support, and attention to detail gave us complete confidence throughout. We truly couldn’t be happier and absolutely love our forever home.

Craig · 2 January 2026

★★★★★ 5/5

Trustpilot

We’ve just moved into our Jones Homes…

We’ve just moved into our Jones Homes and had a really positive experience from start to finish. The quality of the homes and attention to detail is excellent, and the whole process has felt smooth and well organised.

Lyndsey · 23 May 2026

★★★★★ 5/5

Trustpilot

So helpful staff

From start to finish all the staff were a pleasure to communicate with and kept us well informed of ongoing process nothing was too much trouble for them. Even after moving in site staff were all very helpful and cant thank them all enough for making our journey so successful.

Janet · 30 January 2026

★★★★★ 5/5

Trustpilot

Thank you to everyone at Gateford Park

Thank you to everyone at Gateford Park! We had an amazing experience from start to finish. David & Lynn were really helpful throughout and since moving in Graham, has been very attentive and sorted our issues (all minor) very quickly, making the transition into our new home very easy. Would 100% purchase again!

Ms · 3 May 2024

★★★★★ 5/5

Trustpilot

Ben and Martin came to do some repairs…

Ben and Martin came to do some repairs and work on the house. They are a credit to your company. Hard working, trustworthy, reliable and friendly.

Stephanie · 28 July 2026

★★★★★ 5/5

Trustpilot

Great friendly and professional '…

Great friendly and professional ' beautiful house and very clean. Tge after care been amazing. Love our new house

KAREN · 6 September 2026

★★★★★ 1/5

Trustpilot

Joke of a company

Shame there isn’t a minus 10 Lived in my home 19 months now Snagging is still not complete major issues with bad brick work to our house Came to sort it instead made it even worse Will be seeking advice from the nhbc and from a solicitor!!Soon as they hand you the keys they loose interest I’m work in the construction industry and I’ve never seen work so bad

As · 1 February 2023

★★★★★ 4/5

Trustpilot

A warm welcome given by Jones homes…

A warm welcome given by Jones homes with flowers and champagne. The home had been cleaned and hoovered ready for my furniture. Little touches including hand soap and towels on the downstairs bathroom, just showed how the small touches made it a stress free day. Thank you Junes homesde

Tracey · 28 May 2024

★★★★★ 5/5

Trustpilot

Good customer service

Good customer service, especially Sandra (Sales)

Esther · 26 November 2025

★★★★★ 5/5

Trustpilot

Seamless Service

I had a large aftercare issue that was a worry for me as i didn't want too much disruption in my home. Thank you to Jonny in Customer Care he was very re-assuring and the work was completed seamlessly by their lovely team. Thank you.

Anthea · 21 July 2024

★★★★★ 5/5

Trustpilot

5* Customer Service

Thank you to everyone on the Sunfield estate in Wilmslow for making moving into our new home such a positive experience. Everyone we have come into contact with, from builders we have passed on the road to contractors coming into the house, have been so polite. There is building works to the front and back of our house but we have never been affected by this, thanks to the professionalism of everyone on site. Everyone who has come to the house to resolve any snags has come on time and have been very respectful of a sleeping baby too! Special thanks to Julie, Phil and Charlie for all their hard work thus far; we really are very grateful

Clare · 24 May 2024

★★★★★ 1/5

Trustpilot

We have had a really poor experience…

We have had a really poor experience with Jones Homes customer service after moving into our property. They have refused to carry out repair work to our house on more than one occasion despite this being in breach of their NHBC contract. This includes a garden which did not drain and a bad quality front door.

Elisabeth · 15 July 2026

★★★★★ 5/5

Trustpilot

The site management are always on hand…

The site management are always on hand if needed. And the site office staff are really welcoming. Very good build quality, just minor snagging required.The site is still under construction as is the bypass on the north side. The wider area of the Wyre is nice countryside with the more retail shopping/entertainment on the Blackpool side of Poulton. Overall a positive experience being here for only two weeks.

Steven · 23 December 2022

★★★★★ 5/5

Trustpilot

Highly recommend Jones homes

Jones homes build quality, process of the sale was great and the sales executives and site manager at Beaumont Grange were really friendly and helpful throughout the process. Appreciate their wonderful support. Overall the handover process was clear and flawless.

Mr · 23 September 2024

★★★★★ 5/5

Trustpilot

The sales team and after sales…

The sales team and after sales technicians were excellent throughout. Any small problems were dealt with promptly and efficiently. All people I spoke to were helpful and friendly spending time explaining and rectifying if necessary before and after moving in.

David · 11 March 2026

★★★★★ 5/5

Trustpilot

EXCELLENT JONES HOMES

WE ARE HAVING A GREAT EXPERIENCE OF JONES HOMES , BOUGHT A PROPERTY WITH THEM AND SO FAR EVERYTHING HAS GONE SO SMOOTHLY. THE SALES TEAM WERE FANTASTIC IN HELPING ON ALL QUERIES AND THE SITE MANAGER AND HIS TEAM HAVE ALSO BEEN OUTSTANDING

Mr · 29 January 2026

★★★★★ 5/5

Trustpilot

Reliable, Supportive and Customer Focused Experience

The experience has been exceptional from start to finish. The team was incredibly patient, guiding us through every step of the process and helping us navigate any barriers that we faced along the way, which was incredibly helpful as first time buyers. Communication lines were always clear, timely and proactive - we never felt out of the loop at all!

Ben · 31 August 2025

★★★★★ 4/5

Trustpilot

I would have awarded you five stars if…

I would have awarded you five stars if Eon was not involved. I’ve been here for aprox f six months and still cannot get a bill or balance from them. They are the worse company ever. So bad that I’ve had to get the ombudsman involved. Why you deal with them is beyond me. I’m very stressed and worried all the time thanks to Eon.

Ann · 24 January 2023