Trusted Agent profile · Edinburgh

Warners Solicitors Edinburgh reviews

3.6

★★★★★ Good

12 reviews across 1 platform

176 Portobello High Street, Edinburgh, EH15 1EX

Warners Solicitors's office in Edinburgh, at 176 Portobello High Street, is rated 3.6 out of 5 across 12 reviews on 1 platform, including 12 Google reviews rated 3.6.

Google logo

3.6 / 5

12

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

1/5

Google

Booked a viewing, didnt even turn up or call. Said an email had been sent the evening before. Must have been sent to wrong address as its not in my inbox or junk mail. House isn't even under offer just they've had an offer that they might accept. Great way to sell your house under value. Bad etiquette if you ask me, if you have booked viewings I would want all the offers I could get if I was selling. Especially if they were cash buyers.

Callum · 11 September 2026

Agent replied · 11 October 2026

Thank you for your feedback Callum, an offer was accepted on Monday for the property and I can see your viewing was due to take place yesterday. We had emailed you on Monday using the same email you had provided when requesting the home report, to advise that the property was now under offer and your viewing was unfortunately cancelled. We are sorry you didn't get that email. Our client was aware of viewings booked but chose to proceed with this offer. We appreciate it is frustrating and apologies again if you didn't receive the cancelation email. Best wishes, Warners

5/5

Google

Recently used Warners for the purchase of our first property. Cece and Jade couldn't have been more supportive and helpful throughout the entire thing! Both went above and beyond to explain things to us, making sure we were fully informed at every step. Given my working hours they even accommodated my request to communicate via email as I can't take calls during the working day, which I don't doubt added some extra work to their day rather than explaining over the phone. The end invoice was exactly what we were expecting despite all of their extra efforts, and competitive to other firms, and we would definitely use them again in the future!

Alexandra · 7 April 2025

Agent replied · 19 May 2025

Thank you for such a lovely review Alexandra! I'll pass your kind comments onto Jade & Cece!

1/5

Google

Cece at This practice lost us a purchase due to accusing the estate agent of being dodgy which they were not. Just unfortunately she spoke to a cantankerous man who was the owner of an attitude that mirrored her own. Cece was also obtuse & pushy With us and the estate agents. Her Manager was also not interested She slagged off the estate agency & spoke to us like wee were children At one point she Even said you need to make sure you can afford this. She appeared thorough which is positive but was ignorant and pushy at the same time. She Gave her unwanted but not accurate nor factual personal views regarding deposit gifts & how she hadn’t heard of non blood relatives gifting money. We did not appreciate this & it led us to backing out of an offer in writing. The delay cost us the purchase Avoid as the manager wasn't interested & not impressed with the first & last dealings with this company.

Will · 28 September 2025

5/5

Google

Used warners as a first time seller and would recommend. Gave a realistic estimation of valuation and sale price of my flat and charged reasonable fees, so I was delighted when the property sold at the top end of their estimation. More knowledgeable of the market for my property than other estate agents. Well oiled machine of specialists in their area. Minus a few tiny things, all went incredibly smoothly. Would definitely use again. Thanks to Donald, April and Chloe in particular.

Karen · 27 March 2024

Agent replied · 9 June 2024

Delighted to hear Karen, let us know if you need any further assistance in future!

5/5

Google

I recently used Warners to sell my rental flat & I have to say from beginning to end they were brilliant. Donald was extremely knowledgeable and helpful and Claudia (sales) especially stand-out, very professional, friendly and on it - great service, highly recommend!!

Sarah · 27 November 2024

Agent replied · 23 November 2024

Thanks for such a lovely review Sarah!

1/5

Google

Avoid Had a terrible experience here the female agent was argumentative with our estate agent. & was overpowering & rude towards us. Lied to us about phone calls & openly cause loss of a purchase.

Blunt · 16 March 2026

Agent replied · 16 April 2026

Hi there, from the information provided we are unable to determine who you are, if you wish to dicuss this further please contact us propertyadmin@warnersllp.com

5/5

Google

Thanks for everything, I found this process incredibly stressful as I’m sure most people do but I really appreciate all the help and support from Nicola and all the other staff I had contact with at Warners - Tanisha, Caitlyn, Ross, Kirsten.

Sarah · 11 September 2026

1/5

Google

** AVOID AVOID AVOID ** We dealt with Warners as first time customers dealing with both buying/selling our home and we do not recommend using them at all! From start to finish, they were not helpful in reassuring us that things were being completed / processed etc. The sale negotiator April showed clear signs of not being interested in selling our flat (it took 13 weeks and the first 6-8 weeks, she did nothing to promote it/chase up potential interest etc, and only ‘half replied to emails’. It came to a point we requested someone else! The whole process we were made to feel like we were an inconvenience and had to keep chasing warners to get things completed/updated. Throughout a process which is already stressful enough, warners did not support us or guide us smoothly through this despite the large cost of their services! We initially chose warners due to their well known name and positive online reviews however it has been demonstrated that they have really poor customer service/customer interaction levels! Would not use again ❌

Aaron · 28 October 2025

5/5

Google

Very helpful and quick from start to finish. Got more than I thought and the legal process was smooth

Chris · 11 July 2026

5/5

Google

We were delighted with the service quality and professionalism when selling our property. Michelle and her team did an outstanding job. Highly recommended!

Kinga · 28 March 2023

Agent replied · 13 June 2024

Thanks for such a lovely review Kinga! I've passed your feedback onto Michelle and the team. All the best, Nicole

4/5

Google

Rating only, no written review.

Nadine · 9 April 2026

5/5

Google

Rating only, no written review.

Colin · 28 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Warners Solicitors's Google reviewsLeave Warners Solicitors a review
The Trusted Agent

Is this your office? Claim your page.